I am very impressed with Ador. The customer service via email is very prompt and efficient. They actually take care of your problems ex: needing to exchange items. This transaction was very simple and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First of all out of all the online companies, yours is the only one that responds promptly and if something needs to be returned you don’t delay , it doesn’t take 10 follow-up emails to get an answer.... See more
Company replied
I made an error in ordering and I contacted Customer service. I recd immediate attention, a remedy was discussed, I followed directions and it was done. No hassle. I think customer service is almost... See more
Company replied
Ador is a totally trustworthy company! I had problems receiving my order due to the transport company! Ador answered every single one of my emails , helped me in every single way, including offering t... See more
Company replied
Company details
Written by the company
Email: customerservice@ador.com (Reply in 24 hours.)
Contact info
United States
- ador.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to buy!
The size guide is clear, and discounts are offered for multiple purchases. Can pay using PayPal. Free postage.
January 6, 2026
Reply from ADOR
So happy to hear you enjoyed the size guide, discounts, and free shipping! Thanks for sharing your experience.
Adoring Ador Fashion
It was easy to order online, check the sizing and check out. However, the coupon did not apply to me as I am not a first-time user. How about your loyal customers?
January 3, 2026
Reply from ADOR
Thank you for your review! We really appreciate our loyal customers and are always looking for ways to reward you, so stay tuned for future promotions just for returning shoppers!
First time using this Company.
December 29, 2025
Reply from ADOR
We're glad to have you as a first-time customer. If there's anything we can assist with or improve moving forward, please feel free to reach out at customerservice@ador.com— we're always happy to help.
I thought I ordered both top and pants…
I thought I ordered both top and pants of the outfit. I only got the top. Then I realized as I went back that I had to buy the pants separately. Now it will not be here for Christmas and it's frustrating. I know I should have read more carefully but the pic was deceiving. I hope she likes it when she gets it.
Grr.
December 22, 2025
Reply from ADOR
Thank you for your feedback. We're sorry for the confusion and understand how frustrating this was, especially with the Christmas timing. We appreciate you pointing this out and will work to make the product details clearer. We hope she enjoys the set when the pants arrive.
Reply from ADOR
Thank you for your first order! We're so glad everything went smoothly. We hope you love the dress and can't wait for you to receive it.
Very Stylish clothes
Very Stylish clothes, Expensive but not exorbitant. I have returned items with no problems. Quick shipping. Clothes typically run small and designed for young women (low neck) but some are appropriate.
December 1, 2025
Reply from ADOR
Thank you so much for the great review! We're happy to hear you're enjoying the styles and that your return experience has been smooth. We appreciate your note about sizing and fit—feedback like yours helps us improve. We're glad you've found pieces that work well for you, and we look forward to helping you with your next order. Thanks again for shopping with us!
amazing as always
November 29, 2025
Reply from ADOR
Always appreciate you! Thanks for the shoutout and for coming back to us.
Ordering simple
Ordering simple, including using bf voucher. Now just need to see if it fits.
November 28, 2025
Reply from ADOR
Thank you for choosing us! Happy to hear the ordering process went smoothly. Hope the item fits perfectly, and feel free to reach out if you need anything at all.
all good just never ordered om this co…
all good just never ordered om this co before. Since I havent I bought the same outfit twice in different sizes and see that I will be deducted to return one
November 24, 2025
Reply from ADOR
Thanks so much for your kind review! We know ordering from a new company can feel uncertain, so we really appreciate you giving us a try. If you need any help, just reach out to us at customerservice@ador.com.
It was easy to shop and their website…
It was easy to shop and their website has a lot of options. I hope to be satisfied with my order so I can order again.
November 21, 2025
Reply from ADOR
Thank you so much for the great review! We're glad to hear the shopping experience was easy and that you found plenty of options you liked. We hope your order is everything you're expecting — and we'd love to have you shop with us again!
Website was easy to navigate.
November 16, 2025
Reply from ADOR
Thank you for the wonderful review! Happy to hear the site was easy to use.
Reply from ADOR
Thank you so much for choosing ADOR! We're so glad your first shopping experience with us was a good one.
Beautiful dress.
November 7, 2025
Reply from ADOR
Thank you so much! We're thrilled you love the dress. 💖
Reply from ADOR
We're so glad you placed your first order with us — hope it arrives soon and you love it!
Just ordered it so it's difficult to…
Just ordered it so it's difficult to review other than the check-out process, which was easy. Will review when I receive the item on the quality and how long it takes to receive. Thanks.
November 3, 2025
Reply from ADOR
Appreciate your review! Great to know the checkout was easy — we're excited for you to get your order and hope you'll love it once it arrives.
Quality Apparel
Website is easy to navigate, order process is clear and concise, products are priced very reasonably, and past purchases prove that ADOR clothing are quality items!
October 29, 2025
Reply from ADOR
Thank you so much for your kind words! We're thrilled to hear you've had such great experiences with our site and products. We truly appreciate your continued support! 💖
Great product.
October 27, 2025
Reply from ADOR
Thanks so much! We're thrilled you're happy with the product.
This is the first time I am doing…
This is the first time I am doing business with your Company. Once I receive your product and I can see how quickly it gets here and the quality of the product, I will be able to assess it further.
October 25, 2025
Reply from ADOR
Thanks for giving us a try! We appreciate your honest feedback and look forward to hearing what you think once your order arrives. We hope it meets your expectations!
Reply from ADOR
We're glad you found our service efficient and appreciate you taking the time to share your experience.
Reply from ADOR
Thanks so much! We're glad to hear your purchase was easy and smooth. Hope you enjoy your order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.