Adore Golf Grips Reviews 

451
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of items, noting that everything they need for their golf setup is readily available and competitively priced online. People also genuinely highlight the exceptional customer support and swift delivery times, explaining that the team goes above and beyond to handle custom requests and quickly fix order mistakes. However, some people mentioned experiencing frustrating issues with unresponsive customer service when trying to resolve unexpected delivery delays. A few reviewers felt completely unsupported and stuck without proper updates or prompt refunds when problems occurred with their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting a huge selection of golf grips and shafts at... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery, helpful... See more

Order

Reviewers mention positive feedback about order experiences, highlighting prompt delivery and helpful support... See more

Customer service

Consumers find customer service to be positive, frequently praising helpful support agents who quickly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising fast shipping, prompt arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as always and Andy even goes the extra mile to deal with enquiries after working hours. Shaft ordered yesterday and just arrived via Parcelforce now thats service from England to Nor... See more

Rated 5 out of 5 stars

I've ordered a few times over the past few years and always had exceptional service. Always buy my grips from Adore Golf Grips and they've arrived within a few days. Today which is Mayday bank Holiday... See more

Rated 5 out of 5 stars

Great selection of shafts and grips. Really competitive pricing. Andy super-prompt with responses. And have just had notification of shipping, fully a week earlier than I was expecting. The bu... See more

Rated 5 out of 5 stars

Ordered a grip from here but realised the club I was ordering it for from another supplier was unavailable. Andy didn’t need to refund me but he did happily, great service


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

451 reviews

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4.8

All reviews

(451)

259 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, I placed an order on a Sunday morning but put an incorrect address down which was changed on the same day and email confirming the change

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless after sales support

Ordered an item and paid extra for delivery within 3days. 4 days later RM tracking still shows that they are expecting to receive the item.
Company phone number is never answered.
Live chat experience was just horrible, one of the worst customer service experiences I have ever encountered. Left waiting for over twenty minutes followed by a text chat with a rude and unapologetic, nameless person.
This is a dreadful level of after-sales support and I won’t be a returning customer.
I work for a company which prides itself on delivering great customer service and we are always looking for examples of both good and bad bad from which we can learn. Adore golf grips has provided me with a great example of terrible customer service which I can now share.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I placed an order today for a product…

I placed an order today for a product that wasn’t listed as ‘out of stock’, Andy from AGG promptly contacted me via email to apologise and swiftly provided me with a substitute to be dispatched the same day.
Great service.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great product range and support

Great product range and support. I placed an order and then needed to cancel unfortunately, due to my own reasons, they were super helpful, cancelled and refunded my order straight away.
I will be using them for more grips in the near furture.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Bought chamois grips from…

Bought chamois grips from adoregolfgrips.com, not advertised that they have only half the adhesion surface of normal grips so when used under a reasonably fast swing speed they twist and almost come off. Paid a professional twice to fit these before realising the problem, was completely palmed off by customer service and had to ask several times for a resolution after giving evidence of issue and contact details if experienced pga pro who picked up the fault. Exhausted through endless back and forth over several weeks, getting the old “we sell hundreds of these grips a week and never have a problem” reply before being contacted by someone who wanted to “chat” about a resolution when I informed them of a review being left and not wishing to prolong the argument, despite me stating from the start that although I had the evidence to return all equipment, would not be seeking a full cash refund. Gave up on waiting for them to do the decent thing. Would never use again, much better suppliers around at cheaper prices with real customer service.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Made a mistake ordering

Made a mistake ordering, emailed to ask if it could be rectified, and was absolutely no problem for them to change to the grips I wanted , very pleased and I totally recommend them highly

February 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

My order was out of stock, they ensured me that they were on the next order, true to their word it was dispatched to me soon as it came in.
Great customer service.

February 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Be aware that if anything goes wrong…

Be aware that if anything goes wrong with your order, it is unlikely that this company will do anything to assist or resolve the issue. In addition, if you purchase via eBay, they will leave a wholly misleading response to any feedback left, typically responding to the effect that “amateur club builder, didn’t know what they were doing”, notwithstanding many years experience in club building and the fact that I have assistants local PGA pro in various tasks. They obviously carry a large stock and if things go well, everything will be fine. But be aware they are very defensive and unhelpful if not.

April 12, 2025
Unprompted review

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