We were just charged A$540 for a service we haven’t used in over a year. No active campaigns. No meaningful engagement. And no warning. I’ve reached out to support and was told a refund isn’t p... See more
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See what reviewers are saying
We tried to place ads using Ad Roll and were declined as too adult. We sell men's underwear that may show an exposed rear. Their own blog shows how succesful they were and gave an example to an onli... See more
They promote a no minimum ad spend. We wanted to try AdRoll so we scheduled a meeting for our agency with a list of questions sent a day prior. They replied 20 minutes before the meeting canceling due... See more
I left them 5 1/2 years ago as their services become outdated. Today, apparently out of financial desperation, they are trying to charge an old card for fake invoices. Stay away from this bankru... See more
Company details
Written by the company
AdRoll is a multi-channel advertising platform built for growth-minded marketers. With powerful AI, flexible campaign tools, and seamless integrations, AdRoll helps mid-sized businesses turn complexity into clarity and clicks into customers. The AdRoll platform delivers full-funnel performance through integrated advertising, cross-channel attribution and audience insights, supporting marketers across industries including ecommerce, technology, financial services, education, and more. For B2B teams, AdRoll ABM extends these capabilities with account-based precision, multi-touch campaigns, and real-time buyer intelligence. Backed by nearly 20 years of data and award-winning support, AdRoll enables marketing teams to advertise smarter, move faster, and achieve more, all from one place.
Contact info
71 Stevenson St Suite 403, 94105, San Francisco, United States
- support@adroll.com
- adroll.com
1.6
Bad
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I've used AdRoll for several projects
I've used AdRoll for several projects. One of my favorite features is that they will create retargeting ads for you in the formats they serve. I plan to continue using AdRoll indefinitely.
September 21, 2020
Unprompted review
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Great service and support
September 16, 2020
Unprompted review
Very helpful and knowledgeable
September 9, 2020
Unprompted review
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Highly recommended and great support.
August 17, 2020
Unprompted review
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Very bad customer service
Very bad customer service. I waste 3 days to setup account, campaign, ads, they even require me to setup my CC details and only after that suspend my ads and campaign, coz we are Law firm. Are you kidding me? There are a lot of Law firms, who have account with Adroll.
Few words about customer service: no phone communication, email and chat (just basic answers), sometimes response time is >48 hours. Waste of my time :-(
August 6, 2020
Unprompted review
The new ads for ToeRings.com look…
The new ads for ToeRings.com look awesome and you got them to be in a flash
June 22, 2020
Unprompted review
Happy to use as my clients are happy
June 22, 2020
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Best Display Marketing platform
Best user friendly display marketing platform.
May 29, 2020
Unprompted review
Doing great!
April 6, 2020
Unprompted review
Good Addition to Advertising Spend
AdRoll being simple to use and having good ad placement definitely secures it's place in the advertising mix.
March 31, 2020
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I have been using adroll for years
I have been using adroll for years. We are very pleased with AdRoll!
March 31, 2020
Unprompted review
AdRoll is the best digital marketing…
AdRoll is the best digital marketing tool out there...
March 31, 2020
Unprompted review
Solid ad platform
Solid ad platform. Missing only a couple of features that the bigger platforms have. A lot better than many others I have tried. Would recommend to anyone wanting trustworthy stats and reach some sites that Google can't.
February 24, 2020
Unprompted review
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