Adscarsales Reviews 

I’m extremely disappointed with my experience at A D Car Sales. Within the first week of owning the vehicle, it developed several major faults, including the engine going into management/limp mode and a loud creaking from the front wheel. There were also a number of smaller but still frustrating issues such as constant tyre‑pressure loss, the air conditioning not working, and the screen wash failing to come through. The car was taken back to their garage and I was provided with a courtesy car, which I appreciated — but unfortunately, that’s where the positives ended.

When the vehicle was returned to me, it still had a strong burning smell. I was told it wasn’t the clutch, but whatever the cause, the smell remained and the car continued to feel slow and sluggish. Shortly afterwards, even more serious problems appeared, including emergency “STOP IMMEDIATELY” brake warnings flashing up at random while driving slowly on an empty road.

I contacted A D Car Sales again, and they wanted to take the vehicle back in. By this point, I had completely lost confidence in both the car and the garage. Under my consumer rights — particularly as the vehicle had already been in for repair — I requested a refund. Instead of addressing this, A D Car Sales referred me to Lawgistics, who sent multiple emails insisting the car be taken back for further checks, with some messages coming across as quite rude. For clarity, I am not legally required to agree to repeated repairs or assessments; a full and proper inspection should have been carried out the first time the vehicle was taken in.

Since raising the issue, more faults have emerged, including the electronic parking brake service light appearing randomly and the engine failing to fire up consistently.

I have now had to escalate the matter to my finance provider, as the vehicle was clearly sold in an unfit condition. This entire experience has been stressful, frustrating, and time‑consuming, and I would strongly advise others to be cautious before purchasing from A D Car Sales.

Purchased a 2013 Citroen Picasso (top of the range) from ADS Car Sales at a fair price and the owner (Servet) was honest with the questions I asked. Good distance demonstration drive and me and my wife were most impressed with the car. Had some questions and one of the all around car cameras was not working which he said would be fixed before purchase if I wanted the car.
I asked if the cam belt had been changed and he was honest and said he did not know but he would have his mechanic take a look and give an eye on inspection…
Me and my wife were keen to proceed and Servet agreed to go ahead with the camera replacement and the cam belt visual inspection. To show good will on our side I agreed I would pay the asking price.
After the weekend I had a call to say the camera within the wing mirror had been replaced so we went along to see the car again and make our final decision - we were shown the camera was now working and we were told that a visual inspection had been made of the cam belt and it looked in a good condition which was as good as could be said without removing the belt.
By this time I had full confidence in dealing with Servet and the only issue he told me about was that the replaced camera had to be aligned to the vehicle and this was a job only a main Citroen agent could perform.
He agreed that if I took the car he would reimburse me the cost of the Citroen alignment procedure.
I had full confidence so I went ahead with the cash transfer. Documentation completed with a 3 month written guarantee we drove the car away with smiles on our faces.
To be safe I booked the car in for a cam belt change and also into Citroen for the camera alignment which was a 2 week wait with a provisional cost of £144 as long as it could be done in one hour…
After the camera alignment was completed I contacted Servet and he transferred over £145 straight away which totally confirmed the honesty of this company.
He made it clear that he would look after us with any issues and he has shown by deed to be true to his word. This is an honest review and I fully support his trading honesty.
Regards Peter Bruce