Michelle was great and I’m not to sure of the other lady name she might have been heather the manager but her personality was very uplifting so was Michelle’s. If I ever needed a loan I would definite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good product & Office personnel @++. To Say more!!!??.
Company replied
A great service at a fair price. Sandy was very helpful, highly recommend. Will see you again. Curt V
Company replied
I love going to this location ms. Heather is so helpful she doesn’t make you feel ashamed of your self for having to get a little extra help she’s always willing to help if something comes up and you... See more
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
About Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5800 Beach Blvd., Ste 116 & 117, 32207, Jacksonville, FL, United States
- 904-399-5937
4.8
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product & Office personnel @++
Good product & Office personnel @++. To Say more!!!??.
June 3, 2024
Unprompted review
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Greatfull
Dinaryn save my live basically very profesional excellent costumer service
March 1, 2024
Unprompted review
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Beth Had lots of patience with me thank…
Beth Had lots of patience with me thank you so much.
May 10, 2024
Unprompted review
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great employees is all I can say
April 4, 2024
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Michelle was great and I’m not to sure…
Michelle was great and I’m not to sure of the other lady name she might have been heather the manager but her personality was very uplifting so was Michelle’s. If I ever needed a loan I would definitely return to this location rather than the one closer to my house.
August 3, 2023
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A great service at a fair price
A great service at a fair price. Sandy was very helpful, highly recommend. Will see you again. Curt V
June 7, 2023
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Heather is very good at what she does.
January 23, 2023
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love going to this location ms
I love going to this location ms. Heather is so helpful she doesn’t make you feel ashamed of your self for having to get a little extra help she’s always willing to help if something comes up and you can’t make it in to make your payment that day she seems very down to earth and like a humble young lady
September 22, 2022
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I’m thankful to Advance America and the…
I’m thankful to Advance America and the help facilitated but I am very much appreciative of Sandi on Beach Blvd, JAX, FL 32207 location. She is not only professional and knowledgeable but also courteous and friendly. God Bless her!! :)
August 29, 2022
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service very fast!
June 3, 2022
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The 2 Ladies that work at this location…
The 2 Ladies that work at this location are very helpful and super friendly!!
April 5, 2022
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Don't waste time anywhere else
I've always had a very positive experience with advance America. One of the best reasons for borrowing from advance is after doing it a couple of times it gets easier and easier.... Always a positive experience. The comptroller at the location I go to a very nice and engaging.
February 4, 2022
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service every time I…
Great customer service every time I visit the Beach Blvd location
December 11, 2021
I always receive professional service
I always receive professional service. Accessing products is easy and I was especially satisfied with my recent offering. Thank you.
August 18, 2021
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have always been treated like I am…
I have always been treated like I am special at the location on beach blvd. The women who works there is very kind, helpful & understanding. I thank you all for the help you provide. God Bless You All, Gail B. Hotaling
August 16, 2021
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Everytime I visit your Beach and…
Everytime I visit your Beach and University location I get a positive experience. Staff are knowledgeable, courteous and just down right AWESOME.
July 20, 2021
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
You all are great,every time I or my…
You all are great,every time I or my husband came in to your store we received great service:
March 9, 2021
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employees at advance america always…
The employees at advance america always greet u with a smile and very polite and heather is such an awesome person that's why I do my business and will continue to visit advance america on beach blvd cuz of the customer service....
March 8, 2021
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Angela: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
All I can say is that lady heather…
All I can say is that lady heather behind the desk is doing a great job she helped me as soon as I came in. The office was clean smelling good all the counter tops we're sanitized. She let me know about the loans an also let me know everything else the office dose money orders an all thanks for a great experience heather.
December 22, 2020
Reply from Advance America - Jacksonville - 5800 Beach Blvd., Ste 116 & 117
Thank you for your response and comments regarding our services. We appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.