Great customer service, pre approved me over the phone and I got cash same day
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Got approved for a loan pretty quick very friendly and great customer service
Company replied
Bridgeth was the absolute best. She was very patient and answered every single question of mine with so much professionalism. Definitely come see Bridgeth and she will get you taken care of.
Company replied
Great customer service friendly people and very helpful got me in and out fast with money that day
Company replied
Company details
- #2 of 82 best companies in Loan Agency
- #1 of 14 best companies in Car Finance and Loan Company
- #8 of 188 best companies in Financial Consultant
- #1 of 104 best companies in Financial Institution
- #1 of 3 best companies in Money Order Service
- #1 of 28 best companies in Money Transfer Service
- #3 of 248 best companies in Non-Bank Financial Service
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store. Since 1997, we’ve helped millions of families navigate life’s financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most. Making it work looks different for everyone. For us, it means backing you up with simple, honest money solutions that keep you moving forward.
Contact info
3003 50th St., Ste. 500, 79413, Lubbock, TX, United States
- 806-784-0412
4.9
Excellent
153 reviews
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Great customer service
Great customer service, pre approved me over the phone and I got cash same day
April 16, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got approved for a loan pretty quick…
Got approved for a loan pretty quick very friendly and great customer service
April 15, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best place super fast friendly store…
Best place super fast friendly store staff
December 17, 2025
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Bridgeth and krista were very helpful!
Bridgeth and krista were very helpful!
December 22, 2025
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service friendly people…
Great customer service friendly people and very helpful got me in and out fast with money that day
April 6, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your response and comments regarding our services. We appreciate your business!
Bridget was awsome
Bridget was awsome , friendly very knowledgeable of what her job
April 3, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Super fast and easy process I highly…
Super fast and easy process I highly recommend them for your loan services
April 3, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful for an emergency…
Very helpful for an emergency situation. Friendly staff and customer service
April 3, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy real cool come check them…
Fast and easy real cool come check them out 💯
April 1, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We're happy that you found our services fast and easy! Thank you for the positive feedback; we appreciate your recommendation!
Fast and easy check them out.
March 30, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She explained everything to me and I…
She explained everything to me and I really appreciate her honesty and help
March 27, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We appreciate your positive feedback. We're happy to hear that our team member was helpful and honest while explaining everything to you.
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We are so glad the process was super easy and fast for you! Thank you for the positive feedback; it means a lot to us.
Awesome customer service
Awesome customer service. Got approved over the phone. Quick and easy process.
March 26, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We're happy to hear that you enjoyed our customer service and experienced a quick and easy approval process over the phone. Thank you for your feedback!
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Christa did a awsome job!
March 16, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
Great service, got the money same day! Application was very quick and easy
February 28, 2026
Unprompted review
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We are happy to hear that you received great service and a quick and easy application process that allowed you to get your money the same day!
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Lubbock - 3003 50th St., Ste. 500
We're happy to hear that you had a great experience and that your approval was quick. Thank you for your positive feedback!
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