Advance America - Portage - 2936 New Pinery Road, Unit C Reviews 

13
TrustScore 4.5 out of 5

4.4

2936 New Pinery Road, Unit C, 53901 Portage, WI, US


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See what reviewers are saying

Rated 5 out of 5 stars

Brittany and Joanne were some of the nicest and amazing people very welcoming and great at what they do they answered any questions I had and the process was very easy and they were so fast at getting... See more

Company replied

Rated 5 out of 5 stars

The service is great. The people are awesome. I just wish the interest wasn’t so high but that’s your business I guess.

Company replied

Rated 5 out of 5 stars

The manager, Joanne Heard is always very friendly and helpful. She is a true asset to this business. She goes above and beyond normal expectations.

Company replied

Rated 5 out of 5 stars

Tha manager JoAnn was Great! Very knowledgeable and likeable.. Explained everything easily...

Company replied


Company details

  1. #2 of 86 best companies in Loan Agency
  2. #2 of 108 best companies in Financial Institution
  3. #1 of 6 best companies in Money Order Service
  4. #1 of 29 best companies in Money Transfer Service
  5. #4 of 259 best companies in Non-Bank Financial Service

About Advance America - Portage - 2936 New Pinery Road, Unit C

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2936 New Pinery Road, Unit C, 53901, Portage, WI, United States

  • 608-742-6088

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

12,145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is great

The service is great. The people are awesome. I just wish the interest wasn’t so high but that’s your business I guess.

September 5, 2025
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great place to get a loan

I have been getting loans here and they are great

July 11, 2025
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

We're happy to hear that you are having a great experience with our loan services. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick. Came through when I needed it. Definitely will use again.

June 20, 2025
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

We're happy to hear that our services were easy and quick for you! We appreciate you sharing that we came through when you needed us, and we value your intention to use us again.

Rated 5 out of 5 stars

Everything went so smoothly

Everything went so smoothly. My representative was excellent. :)

May 22, 2025
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Amazing place!

Brittany and Joanne were some of the nicest and amazing people very welcoming and great at what they do they answered any questions I had and the process was very easy and they were so fast at getting all the information processed. Highly recommend working with them if you need a loan.😊

January 21, 2024
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The Best Customer Service Prov

The manager, Joanne Heard is always very friendly and helpful. She is a true asset to this business. She goes above and beyond normal expectations.

April 1, 2023
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 2 out of 5 stars

I did the online application on…

I did the online application on Saturday 1-14-23. After approval got a notice that the Money would not be available till Tuesday 1-17-23, not need at that time. Went to the office in Portage wi on Tuesday 1-17-23 at 4:00pm to pay off and office is closed at 2:00pm come to find out. So since I will be having to pay for another day of interest on money that I was unable to procure when it was needed, I will not be doing business with this company again.

January 17, 2023
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

Tha manager JoAnn was Great

Tha manager JoAnn was Great!
Very knowledgeable and likeable..
Explained everything easily...

January 6, 2023
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I collect Social Security Income and I…

I collect Social Security Income and I didn't think I would be approved for a loan. Advance America approved my loan with no hassle.

October 17, 2022
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Quick and easy

Joanne is always pleasant and great to deal with! Quick and easy.

September 6, 2022
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

Easy process

Easy process. Friendly and helpful staff

August 3, 2022
Advance America - Portage - 2936 New Pinery Road, Unit C logo

Reply from Advance America - Portage - 2936 New Pinery Road, Unit C

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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