Advantage Finance Reviews 

6,213
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, kind, and understanding when discussing individual financial accounts and options. Consumers consistently appreciate the prompt, helpful, and efficient assistance provided during payment queries or unexpected life difficulties. Users often highlight how smooth and straightforward the overall process feels when speaking with supportive representatives. However, some customers also noted that staff showed a frustrating lack of compassion and offered virtually no support during particularly stressful financial situations. A few consumers reported feeling dismissed and encountering thoroughly unhelpful customer service when trying to resolve complicated account matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising advisors for being extremely helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that advisors are polite,... See more

Service

People report positive experiences with service, frequently highlighting a fast, straightforward, and... See more

Payment

Users describe positive interactions with payment support, frequently praising helpful staff who provide... See more

User experience

Clients share satisfaction on user experience, highlighting helpful and professional staff who make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more

Company replied

Rated 5 out of 5 stars

Had a few problems remembering details, but was all handled amazingly and we had a good laugh. Excellent service every time! Will definitely recommend and use this company again in future.

Rated 5 out of 5 stars

Rang up spoke with a lady called Katie I wasn’t sure what to do regards my car. Katie talked me through everything very helpful and professional she went through my options and sent them by email no p... See more

Rated 5 out of 5 stars

Dee expressed professionalism and empathy for an end of term account. He turned this situation around with empathy making me feel like a valued client and provided a perfect solution. He's a credi... See more


Company details

  1. Financial Institution

Written by the company

Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,213)

1,302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rang up spoke with a lady called Katie…

Rang up spoke with a lady called Katie I wasn’t sure what to do regards my car. Katie talked me through everything very helpful and professional she went through my options and sent them by email no pressure very easy to talk to

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Katie

Katie, the advisor that i spoke to was really understanding and polite, she made everything that i was concerned about just dissappear just through her calming voice, she solved what problem i had with swiftness and professionalism.
Thank you katie

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Advantage are absolutely fabulous 👌 im…

Advantage are absolutely fabulous 👌 im a customer had my car financed, my whole experience throughout has been superb ,all the staff are very understanding and compassionate, and have helped me far and beyond, I have told family and friends to use Advantage, I know i will again, definitely
in the future , a big warm thank you to all the team, thank you 😊

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

An exceptional company with a genuinely…

An exceptional company with a genuinely understanding and supportive team. Advantage Finance have gone above and beyond to support me following a workplace accident and injury, and I cannot thank them enough for the help and understanding they have shown me throughout a very difficult period.

They have been extremely patient and understanding, particularly during a time when I wasn’t in the best place personally, and I truly appreciate the way they have dealt with me throughout.

Thank you again to the entire team at Advantage Finance for your support and understanding. It has genuinely meant a lot to me.

September 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look