Adventure People Reviews 12

TrustScore 3.5 out of 5

3.3

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Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Adventure Travel Company & Social Community


Contact info

3.3

Average

TrustScore 3.5 out of 5

12 reviews

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1-star

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Rated 1 out of 5 stars

have done two tours with intrepid no…

have done two tours with intrepid no issues... i took a chance on these and wow am i sorry i did. The amount of stress they have caused me i urge anyone from ireland especially do not ever book with them. When you see the prices for the tours you think wow thats affordable in reality it is maybe 5 times that amount. But what they sneakily do is refuse to send you any copies of flights or daily intinarary including breakdown of daily cost they only send this the week you are meant to fly. Knowing full well when people see it by then they are far to late for the cancellation period and also i had the 329 euro 12 month multi trip insurance but because i didnt have an insured event i will recieve zero euro fro travel insuance. My reason for cancelling was they left it to the week of my flight to send details when i recieved the daily intineray of the 32 day south american rainforests and ruins trip i realised almost everyday of the 32 days i would need to pay almost 100 dollars a day nearly an extra 3200 spending money is what you will need i ahd already spent nearly 4000 euros on this trip i was left some money in my dads will and now i have recieved an email which im going to post on every review site possible saying i have now lost 100 percent of all moneys paid i have lost everything my dad gave me when he died and the lack of compassion i recieved about it actually made me physically sick. please dont ever use this company i have lost 4000 euro with no way of getting refund or even travel credit now and my world nomads 329 cover or my revolute travel insurance will not cover the cancellation caused by false advertising and dishonest and misleading lazy customer service

They could have at the very least offered me travel credit because maybe id have enough spending money for a shorter trip but they refuse to this also

July 7, 2024
Unprompted review
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Reply from Adventure People

Hi Irish girl, I'm sorry to hear about your experience, but you have the wrong company. There is another company based in the UK called THE ADVENTURE PEOPLE and people often get us confused. We are a small company based in Santa Barbara, CA.

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Rated 5 out of 5 stars

Love Adventure People!

I've been to 8 different countries with this company. Don't plan on sitting around a hotel room because we move onto the next adventure about every other day which if you read the detailed itinerary, it states this. Stacey ensures that we see as much of the country for the time alloted. There have been minimal interpretations that weren't really in her control using the different local guides. I feel she is well organized and that she offers a good price for all the different activities we do on her trips. I've spent the nights on trains, cruise boats, and a house boat and hillside tribes in Thailand, gone on a hot air balloon ride in Egypt, repelled into an incredible cavern and rock scrambled to see glow worms in New Zealand, snorkeled a lot in Fiji and at the Great Barrier Reef in Australia, been hiking in the Atlas Mountains in Morocco, swam with whale sharks in Mexico and seen beautiful Gaudí architecture in Spain. Guaranteed there is more for me to see with this company! Thanks Stacey!

November 6, 2023
Unprompted review
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Reply from Adventure People

Thank you, Debbie! I always love traveling with you and look forward to more adventures in the future!

Rated 5 out of 5 stars

I had the best experience with…

I had the best experience with adventure people I will definitely recommend it to anyone I will be going back and do other adventures with them for sure , thanks again for a memorable trip

December 9, 2023
Unprompted review
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Reply from Adventure People

So glad you had a good time, Monica! You definitely made the trip more fun and I look forward to traveling with you again in the future.

Rated 5 out of 5 stars

I had the most amazing experience

I had the most amazing experience! I climbed volcanos, kayaked the ocean and Milford Sound, swam into underwater caves, and hiked into a glacier. All-in-all I had a fantastic adventure. Stacey assisted and provided support every step of the way to ensure my experience was fabulous. I cannot recommend this adventure highly enough.

November 15, 2023
Unprompted review
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Reply from Adventure People

I'm so thrilled you had an amazing experience in New Zealand and happy I could assist in getting you into a single room at the last minute. I look forward to seeing you on the next adventure!

Rated 1 out of 5 stars

Poorly organized trip

NZ was a poorly organized trip - rushed from location to location, given one hour in a city before museums closed and having to leave before breakfast, no planning of where to stop for bathroom stops, 4 people to one bathroom, 15 people given 20 minutes to order and eat lunch at small cafes resulted in one hour stop and being tardy to activity, some hotels needing Uber to get into town, many hotels with 2 Google stars... 7 out of 7 people surveyed on the tour said they will not use AdventurePeople.net again.

December 1, 2023
Unprompted review
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Reply from Adventure People

AB, I'm sorry you had such a bad experience in New Zealand. I'm not sure who you surveyed on this tour, but I've received positive feedback from everyone else. No trip is ever going to be perfect and I realize I can't make everyone happy all of the time, but I do try my best.

In response to your specific complaints:

*I agree that more time could have been spent in Wellington, so I'm adding an extra day to the itinerary for our return trip next year.

*I also agree that the driver should have been more knowledgeable about bathroom stops and lunch stops, but this was my first time using this company and I won't be using them again.

*I'm making a couple of accommodations changes, but some areas of New Zealand don't have 4-star hotels and the only options are shared lodges and cabins, and not all are in the city center. This was all laid out in the itinerary with photos and links before you booked.

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Rated 5 out of 5 stars

I had no expectations and was a little…

I had no expectations and was a little nervous about my trip, but everything went smoothly, the holiday was exactly as promised and the guide went above and beyond. I was lucky with the group I ended up with, but whether you are a family, a group or a single traveler like me I highly recommend the experience.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

I used to be a solo traveler but....

I used to be a solo traveler, went on multiple trips on my own across Europe and Central America, once I came across Adventure People in a local kayaking adventure in Channel Islands in California and meet Stacey, she made me feel welcome and I really like her style of traveling, since then, I’ve been in multiple trips with Adventure People. This is not your commercial traveling company where you have follow-script tour guides dealing with tourist all the time. Adventure People makes an effort of handpicked their tour guides, making your trip a life time experience. The trips are well organized packed with options and full itineraries. I’m sure anyone who has been in one of the Adventure People trips can testify how amazing have been their experiences.. Without a doubt, my trip to Iceland with Adventure People has been one of the highlights in my life, not only because Iceland has a surreal beauty, but because Adventure People make it pleasant, adventurous, and flexible. I always recommend adventure People to my friends because had a great experience with them. I’m looking forward to travel with them again

February 26, 2018
Unprompted review
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Reply from Adventure People

And it's always fun having you on trips, Luisz! You are fun to be around and definitely happy to have you as part of the Adventure People family!

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Rated 5 out of 5 stars

I love adventure and travel! Adventure People truly delivers both!

I have trekked through villiage's in Thailand, sailed and explored the Greek Islands, and went to look for Killer Whales on Orcas Island with the Adventure People group. Each trip was unique, packed with amazing activities, and great food! I have met new people on each trip that have become family to me. I would definitely recommend this travel group for anyone that likes to travel, or just wants to have tons of fun with a group of people that could become friends for life!

February 26, 2018
Unprompted review
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Reply from Adventure People

Thank you, Brenda! Always love traveling with you and so happy to have you in the Adventure People family and as a friend.

Rated 5 out of 5 stars

Great job!

I've been on two trips with adventure people. Both were very well organized and on both I made wonderful new friends that I continue to stay in touch with.

February 23, 2018
Unprompted review
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Reply from Adventure People

Thank you, Stephanie! I'm happy to have you and Ron as part of the Adventure People family. Here Orca, Orca, Orca!

Rated 5 out of 5 stars

Multiple Trips with Adventure People

I've been in multiple trips with Adventure People and it has been an amazing life-changing experience. Well organized with different levels of travel that would accommodate anyones physical capacity. I now continue to search for more Adventure People Trips to correlate with my travel plans. Can't wait for my next trip! Thank you Stacey! Thailand, Ensenada & Costa Rica were all amazing! :)

February 16, 2018
Unprompted review
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Reply from Adventure People

Thank you so much for the review, Victor! I look forward to seeing you on future trips!

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