ADVG Reviews 

182
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Placed order through pay pal. Pay pal charged me twice. Emailed ADVG to let them know. Instant response from the lady. Very polite. PayPal within 10 minutes realised their own mistake & refunded me.... See more

Rated 1 out of 5 stars

Won’t answer any calls or emails regarding the equipment malfunctioning - the bike gears don’t alter, the handle bars are exceptionally loose and display screen works sporadically . These things happe... See more

Company replied

Rated 5 out of 5 stars

ADVG review Finally got myself some kettlebells from Jonathan/ADVG today, after months of seeing them advertised on Facebook marketplace. Jonathan answered my queries and allowed me “try before I b... See more

Company replied

Rated 5 out of 5 stars

I first chose this air bike because it was one of the cheapest and it came with a 1 year warranty. The quality is excellent and the performance is amazing. It hardly takes up any room in my very sm... See more

Company details

  1. Fitness Equipment Store

Written by the company

ADVG, Advanced Gear Fitness Equipment Specialists. Adjustable Dumbbells, Weight Benches, Bumper Plates, Treadmills, Gym Flooring, Olympic Barbells, Power Racks, Bike Ergs, Air Bikes, Ski Ergs, Training Plans and more. Our warehouse is in Cardiff but we ship across the UK for free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(182)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy to track and quick delivery

Super easy to track and quick delivery. Assembly was straight forward, the base is heavy for recommend two person job dependent on where you need to move the item to! Would highly recommend as amazing value for money

October 10, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

ADVG Bikerg

Great service and great product. Communication throughout was spot on, helpful friendly and quick replies. Bought Bikerg and won't lool back will be getting more products

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable service

Placed order through pay pal. Pay pal charged me twice.
Emailed ADVG to let them know. Instant response from the lady. Very polite. PayPal within 10 minutes realised their own mistake & refunded me. Fastest despatch of the ski machine got here fairly quickly even through stormy weather hitting the UK at that particular time.SKI MACHINE was well made solid & easy to build looks great extremely pleased we are 👍

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Picked up a ski erg and a bike erg…

Picked up a ski erg and a bike erg bundle today from the warehouse. Great communication and service from Jonathan through out, Even helped me load the equipment into my van. Both pieces of equipment are great quality and at a such a cheap price! Would definitely recommend buying from ADVG. Overall great experience from start to finish and was a pleasure to meet the man behind the ADVG brand.

September 28, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company to buy from

Great company to buy from. Ordered the curved treadmill. Arrived around 5 days later in a large sturdy box. Put the treadmill together by myself with a little help from my wife. Easy to work out where things go. Used it twice now and works brilliantly. You can tell it’s made from sturdy materials so should last a long time. Would definitely recommend this company to buy from

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE, GREAT BIT OF KIT

Recently purchased a couple of Ski ergs for my gym that I own. Delivery was fantastic (within 3 days) and packaging was also great.

Super easy to assemble .

Was also a bit skeptical how they would compare to to a concept 2 ski erg but honestly they are just as good.

Will 100% be ordering some more kit .

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication throughout. Order was placed Sunday and item arrived Monday. Jonathan’s communication throughout was one of the best I have dealt with. Will definitely buy with ADVG again.

Lewis Eynon

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with…

What can I say about ADVG which other people haven’t, not much really as all I’ve got to say is what other people have already said just positives. Jonathan is a pleasure to delay and his customer service skills are exceptional. I ordered a Ski Erg which arrived quickly with no issues whatsoever the item is exceptional value for money and I am happy to support a local British company and will order again in the future

September 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

ADVG Bike Erg

ADVG Bike Erg

I've owned the ADVG bike erg for about a week now so this review is just my initial thoughts on the product and overall customer service to date.

I've been using a concept 2 bike erg at my local gym on almost a daily basis and wanted to invest in a bike erg but my budget was limited. After seeing the reviews for ADVG I thought I'd take a punt and buy one for my garage gym.

Jon at ADVG has been amazing and answered questions and queries prior to purchasing and responds quickly.
The sale transaction was smooth and the warranty is reassuring.

ADVG was only a 45 minute drive from me so I opted to collect it. The bike is particularly heavy, about 60kg's but the packaging was excellent and the wooden storage box is pretty cool looking (has ADVG painted on to the box), so much so, I'll be using it as cable attachment board on the wall of the gym at some point.

Assembly was very easy and took me about 10 minutes. It took longer to open the box and remove the bubble wrap.

The bike has wheels at the front so is relatively easy to manoeuvre however a handle at or around the seat post would make this a little easier but this is only something very minor to comment on.

On first using the bike, there is very little difference I can notice between this and the concept 2. The feel of the resistance, when pedaling is almost identical. I find the seat relatively comfortable and the adjustable handlebar/seat makes it easy to set to your preferred position.
The digital monitor is very easy to use and has similar functions to the concept 2.

My works laptop fits nicely on the handle bats so I can read through some emails while pedaling away.

The bottle holder is convenient the handle bars are comfortable.

I noticed a small amount of play in the pedal mechanism when first using it however after a quick message to Jon, it turned out I just needed to tighten a few bolts where the pedal assembly connects to the crank (probably loosened during transit). Jon was on hand to help and responded quickly to my questions.
I really can't fault the customer services and support, to date.

I am aware that concept 2 are well know for their customer services, replacement parts and after sales care. I queried the availability of parts and support provided with the warranty and Jon reassures me if there are any issues it will be covered by the warranty and he has replacement parts available if they are required.

To summarise, a great bit of kit with great customer services and support.

I wouldn't hesitate to purchase further gym items from ADVG in the future.

I will aim to provide a further review between 6 and 12 months of use.

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased of Advg Skierg

Purchased the Advg Skierg from Jonathan and was a flawless and hassle free. Due to my location had to pay extra but it was delivered on time no issues
Great machine after first use look forward to my next workout

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

ADVG rowing machine

Fantastic quality machine strong and reliable, fast dispatching via pallet, ADVG excellent company and service, will definitely be making more purchases in future. Many thanks

September 1, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Ski Erg and rower

Bought the Ski Erg and rower. Great quality and both look very sturdy.
The screen on the rower is a bit more difficult to read but it’s a lot brighter on the ski erg.
Would recommend!

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

ADVG Rower

Bought the ADVG Rower. Excellent communication from seller. Very fast delivery. Great product. Pretty much a Concept 2 rower but less than half the price. Bluetooth woks well and connects to the rower apps from Apple Store. A great bit of kit for the money. I certainly haven’t regretted buying it.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

ADVG Curved Treadmill, WOW!

I came across the ADVG curved treadmill online and the quality is the same in person, superb! From the second I bought the treadmill to delivery and aftercare the communication has been brilliant.

The treadmill came within 3 days and was super easy to assemble with the instructions and kit all there to hand.

I couldn’t recommend ADVG enough and will 100% be purchasing equipment in the future..

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service from ADVG, my Ski Erg arrived on time and was well packaged. Best price around, easily assembled and looks great. Highly recommend ADVG for fitness gear.

August 7, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered a Ski Erg :))) +++

Ordered a Ski Erg which arrived two days later, asked for some help with assembly and Jon was more then happy to help, so good to talk to a real person :))
Great bit of kit,
Many Thank

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

ADVG skierg

ADVG skierg arrived today. Top quality and really easy to assemble. The whole process from start to finish superb. Excellent customer service, Jonathan was a great help. Delivery within a couple of days. Going off the quality of this I think I’ll be getting the rower next!!

August 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look