Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... See more
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We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... See more
Company replied
it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... See more
Company replied
I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... See more
Company replied
Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Unit 3 Palmers Road Industrial Estate, PO10 7DH, Emsworth, United Kingdom
- 01243 377921
- yasmin@adwilliams.net
- adwilliams.net
4.3
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The staff are great, repairs are faultless.
The staff are great and all sociable
People. The work is transparent and you are well informed over updates. You don’t get an ounce of unwillingness from the entire team. GREAT
The work is great and the finished product looks exactly how you’d imagine it to be. Like for like, in my case Polestar exact paint, it looks like a new car. I don’t need other options, I’ll come back (hopefully I won’t have to) but if the other mob (the TP) .. were to hit me again im back in a flash. THANKS
November 6, 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
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Great customer service and job well done. They were prompt and informative with…
They were prompt and informative with regular updates and it was really hassle free.
October 28, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Super professional.
Super professional.
AD Williams liaised with customer queries at pace.
Chris and Damian collected my car this morning and they have provided an excellent customer service
November 7, 2024
Unprompted review
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Fabulous service with great customer…
Fabulous service with great customer service, so friendly and helpful.
November 5, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great service
Kept me updated about my car, picked up and delivered it with no problems and the car looks great as good as new.
October 29, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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Great service and great quality!
October 29, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent bodywork.
Excellent bodywork.
The area where the car was damaged looks brand new, pleased with the work these guys done.
November 6, 2024
Unprompted review
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Completely professional from start to…
Completely professional from start to finish. You have access to see update status, quick turn around, car back with a great job done. 5 ⭐️
November 5, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very helpful
Very helpful. Provided all the information I required and answered all my questions adequately
November 5, 2024
Unprompted review
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
it took over 7 weeks and numerous calls…
it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular keeping us informed every step of the way and the job sorted within a fortnight. thanks for restoring my faith in the motor industry. JT
November 4, 2024
Unprompted review
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great communication and really helpful…
Great communication and really helpful when I needed access to van
October 28, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
An excellent service all round
An excellent service all round. Only had contact with 2 of the Wliiams team and both were courteous, precise and accordingly gave confidence that the service would be good, which it was. Agreed vehicle collection date and return was met and the damage repair was faultless. Courtesey vehicle provided was very good. 'All in All' no adverse comments - a very good service.
October 10, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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Good communication and car returned in…
Good communication and car returned in immaculate condition
November 1, 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Not very happy
November 1, 2024
Reply from AD Williams
We are sorry to read of your disappointment with AD Williams.
We have recently tried to contact you to discuss your concerns further.
Please call us on 01797 322200.
Kind Regards
AD Williams
A.D.Williams 5 stars!
A.D.Williams 5 stars!
They did a great job raipairing the body work of my car, Lorena was excellent at keeping me informed both before and during the repair. Excellent customer service.
October 31, 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
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