Aerless Reviews 363

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Feedback: I just used the bags for the 1st time when I went for my holiday at the end of May & found the bags were superb. Really saved on the space. I recommended to my friend who was travelling... See more

Company replied

Rated 5 out of 5 stars

Customer service is excellent, and to make sure the product is really working I tried it and boom it is. The vacuum is so handy and the bag is made with a highly durable material. I’m happy with my pu... See more

Company replied

Rated 3 out of 5 stars

Good material but the vacuum did not suck them down very well. Used my regular vacuum to get them as condensed as possible. Also the package arrived damaged and one bag had a hole in it. I didn’... See more

Company replied

Rated 5 out of 5 stars

The bags were not going to arrive on time so the company was very kind and accommodating with how to handle the return. I do have one set of the bags that I love. Makes fitting everything in my sui... See more

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4.1

Great

TrustScore 4 out of 5

363 reviews

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No history of asking for reviews

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Replied to 41% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I bought a set of Aerless travel bags…

I bought a set of Aerless travel bags and had an issue with delivery from local post. Aerless did not hesitate and made full refund after verification. After few month the post called and delivered the parcel yet Aerless told me its ok and not need pay its a gift. Absolutely grateful for your kindness, sign of a respectful company. Certainly will not hesitate to do another purchase.

May 7, 2026
Unprompted review
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Reply from Aerless

Thank you so much for the kind words.

We’re really happy everything worked out in the end, and we truly appreciate your honesty and support throughout the situation. Stories like this mean a lot to our team.

Rated 5 out of 5 stars

These bags have changed the way we pack

These bags have changed the way we pack. We travel with on carry-ons, so being able to vacuum pack a large amount is really a trip. I would highly recommend Aerless to all travelers!!

May 11, 2026
Unprompted review
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Reply from Aerless

Carry-on travel really hits different once you start compressing everything 😄

So glad the bags have made packing easier for you, and thank you for recommending Aerless to fellow travelers!

Rated 5 out of 5 stars

Works so great!

Works so great - we have three!

May 11, 2026
Unprompted review
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Reply from Aerless

Three sets — now that’s serious packing power 😄

Thank you for the support, we’re glad they’ve been working great for you!

Rated 5 out of 5 stars

Great product; Excellent Customer Service!

I bought Aerless travel bags for my adult children as Xmas presents -- they've used them multiple times and they have worked great. As a result, I bought them for my husband and I as well -- we had a snafu with the order and their customer support team helped quickly and fully resolved the issue. This is a great product and a good company to work with.

May 11, 2026
Unprompted review
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Reply from Aerless

We love hearing when Aerless becomes a family recommendation 🙂

Really glad the bags have been delivering consistently and that our team could quickly sort out the order issue for you. Thank you for the trust and support!

Rated 4 out of 5 stars

I dland

The bags were excellent for my trip to Iceland. My big puffer coat and base layers compressed impressively enough that I could put them in my backpack for easy access.
There was a delay in receiving the bags but they arrived just in time for my trip.

April 21, 2026
Unprompted review
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Reply from Aerless

Iceland packing is no joke, so we’re glad the bags helped make room for those bulky layers!

Sorry again about the delivery delay, but happy to hear they still arrived in time for the adventure. Hope you had an amazing trip!

Rated 1 out of 5 stars

Returns frustrating

I ordered some vacuum packs, which I need to return as I ordered something similar from another company which arrived earlier and in time for a trip. It took me 10 to 12 tries to return the air packs to Aerless. I eventually did get a credit but had to continually ask for a return label to return the merchandise. I would never do business with this company again. It was too frustrating.
I placed the order Feb 9, 2026. Finally resolved.April 14,2026 after much correspondence.

The response is you appreciate the response- I'm just curious what changes you will be making for the return process.

February 8, 2026
Unprompted review
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Reply from Aerless

We’re very sorry the return process turned into such a frustrating experience for you.

While we’re glad the matter was eventually resolved, we understand the amount of follow-up required was far from ideal. Feedback like this helps highlight where we need to improve, particularly around return handling and communication.

Rated 5 out of 5 stars

Good customer service and nice quality…

Good customer service and nice quality product. The 4 pack of bags arrived but unfortunately someone at the delivery depot had ripped it all open and a bag had been lost. Customer service sent a replacement straight away with no hassle.
Since then both myself and my wife have used the bags. They're great for making the most of hand luggage space, and I'm using them while on a diving holiday where space for clothes is at a premium compared to all the equipment I need to take.
The bags themselves are nice and tough so can be packed with all the hardware with no worries about them ripping.
I'm not as convinced about the electric pump, it doesn't get as much air out of the bags as a hand pump, but it's really small and neat, and the bags aren't as solid if they still have a little air in them so can be moulded a bit easier if needed.
Remember, just because you've made everything smaller doesn't mean it's lighter!! That's my problem though, and probably obvious to everyone else!

April 30, 2026
Unprompted review
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Reply from Aerless

What a great real-world test for the bags 😄

Glad our team could quickly sort out the damaged delivery situation, and even happier to hear the bags held up well on a diving trip where packing space really matters. Also appreciate the honest feedback on the pump — that kind of detail is incredibly valuable for us.

And yes… unfortunately compression doesn’t help with airline weight limits just yet 😅

Rated 1 out of 5 stars

Very cheap made

Very cheap made, when asked for a refund they refused and I needed to beg them to accept my return. I ship it back in February and I haven't received my refund

February 9, 2026
Unprompted review
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Reply from Aerless

We’re sorry to hear about your experience and understand how frustrating this must have felt.

This is not the level of service we aim to provide, especially when it comes to returns and refunds. We appreciate you sharing your feedback and will use it to continue improving our processes.

Rated 5 out of 5 stars

Loved the product

Product as described and super easy to use. After sales also great with super good responsiveness and easy to deal with

May 9, 2026
Unprompted review
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Reply from Aerless

That’s great to hear — thank you!

We’re happy the experience felt smooth from purchase through after-sales support. That’s exactly what we strive for.

Rated 5 out of 5 stars

Just an incredibly well-made product…

Just an incredibly well-made product that performs its function exceptionally well. Bought on an offer and highly recommend.

April 15, 2026
Unprompted review
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Reply from Aerless

Thank you for the kind words!

Great to hear the bags lived up to expectations and delivered on performance. Appreciate the recommendation as well.

Rated 5 out of 5 stars

So far, great servicw

So far, customer experience is great. They came out with a BOGO promo for Mother’s Day which I missed by a few days, ordering before the promo.
I reached out and they will send me the free one. Good moves, Aerless!

May 8, 2026
Unprompted review
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Reply from Aerless

Really appreciate you sharing this!

We’re glad we could help make the Mother’s Day offer work for you after all. Hope you enjoy the extra set.

Rated 5 out of 5 stars

A friend lent me her Aerless to use on…

A friend lent me her Aerless to use on my first Camino. It was a lifesaver for space in my backpack and really helped keep me organized. I just needed to make sure I didn’t deflate my bag to early in the morning and wake up the other pilgrims. Before I finished my trip I already made made order for myself. Highly recommend!

May 1, 2026
Unprompted review
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Reply from Aerless

This made us smile 😄

We never thought about the “early morning deflating” challenge on the Camino, but it sounds like Aerless became a pretty important travel companion. Really appreciate the recommendation and hope your own set serves you well on many more adventures ahead!

Rated 5 out of 5 stars

First time

It arrived on time for my cruise!
It was perfect for the flat items like slacks and jeans and the smaller clothing-socks and underthings.
I look forward to my next trip with a smaller suitcase and/or carryon.

April 18, 2026
Unprompted review
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Reply from Aerless

Love hearing that it made the cruise packing easier!

Sounds like the bags were a perfect fit for keeping everything compact and organized. Hope your next trip with the smaller suitcase feels even better 🙂

Rated 5 out of 5 stars

Totally changed the way i pack for a…

Totally changed the way i pack for a trip. After i had put my clothes in the my aerless bag, i had alot of space for everything else that i needed. This was the best purchase i made for my most recent vacation. Most likely will be making another purchase

April 27, 2026
Unprompted review
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Reply from Aerless

That’s exactly the kind of impact we hope to make — packing should feel easier, not stressful.

Really glad the bags gave you that extra space and made a difference on your trip. We’ll be here when you’re ready for your next one

Rated 5 out of 5 stars

Vegas Trip

Used my packing bags for the first time, one for my partner and one for me. 5 night trip to Vegas and able to do carry on very easily.
The bags are very well made and the chargeable pump worked as advertised. Wouldn't hesitate to purchase again..........

April 22, 2026
Unprompted review
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Reply from Aerless

Love hearing this — Vegas with just carry-on is a win!

Great to know the bags and pump delivered as expected and made packing easier for both of you. Thanks for taking the time to share!

Rated 5 out of 5 stars

Had some issues with the pump and this…

Had some issues with the pump and this was picked up directly by Aerless.

Thanks for the great service

April 30, 2026
Unprompted review
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Reply from Aerless

Really appreciate you sharing this — thank you!

Glad we could step in quickly and get things sorted for you. That’s exactly what we aim for.

Rated 5 out of 5 stars

I purchased a four pack with the pump

I purchased a four pack with the pump. My daughter was going on a five day trip to Florida with her partner & is a chronic over packer. She really loved them! She was able to over pack with space to spare!
I ordered a second 4 pack with an extra pump. Now my husband and I will each have two. I then gifted a very good friend (& avid traveler) a set of two with a pump. She was so excited! She’s going to Sweden soon & they’re only using carry on bags. I made her day. I don’t go on my vacation till mid July. I love my packing cubes, but my Aerless bags will make it easier to pack all of my vacation purchases!

April 22, 2026
Unprompted review
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Reply from Aerless

This was great to read — thank you for sharing!

Sounds like Aerless is becoming a bit of a family travel essential already. We love hearing how the bags are making packing easier (and even helping with overpacking!). Hope they come in just as handy for your trip in July.

Rated 5 out of 5 stars

Works great

Works great. Fast shipping.

April 3, 2026
Unprompted review
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Reply from Aerless

Simple and to the point — we appreciate it!

Glad everything worked smoothly for you.

Rated 5 out of 5 stars

Great bags, excellent services

The bags themelves do exactly what was promised and the portable rechargeable vacuum make this a travel essential. We did have one bag that didn't seal well but the Aerless customer service is top notch and responded within 24 hours and is sending a replacement. The quality of the bags is obvious and overall a great experience.

April 16, 2026
Unprompted review
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Reply from Aerless

Thank you for such a balanced and thoughtful review.

We’re really glad the bags are delivering on performance and that the pump has made them a travel essential for you. At the same time, we appreciate you pointing out the issue you encountered — and we’re happy our team could step in quickly to resolve it.

Rated 5 out of 5 stars

Fantastic product that makes all the…

Fantastic product that makes all the difference to travel! No need to worry about checked bags anymore with these bags. Inclusive pump is very powerful and works great when you are travelling.
Recommended for sure!!

April 20, 2026
Unprompted review
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Reply from Aerless

Love hearing this — thank you!

Great to know the bags are making travel easier and helping you skip checked luggage. That’s exactly what they’re designed for. Appreciate the recommendation!

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