9700€ Win and Account Disabled Without Explanation
I strongly warn anyone to be extremely careful with Aerobet.
I deposited €100 with their 125% welcome bonus and completed all wagering requirements correctly. After finishing the wagering, my balance was around €500 real money and I requested a withdrawal.
They then asked for KYC verification, which I immediately provided (ID, documents, etc.).
While waiting for the verification process for days, I continued playing and my balance reached around €9700 after a big win (8k) on slots.
A few days later my account was suddenly disabled without any explanation and without paying my winnings.
Customer support simply claims that I "violated the terms and conditions", but refuses to specify which rule I supposedly broke.
This is extremely concerning behaviour. I followed the rules, provided KYC, and requested a withdrawal legitimately.
I have already escalated this case to Casino Guru and will also be contacting their regulator.
Players should be very cautious when playing here!








