Great service. Driver kept us informed and was super helpful with getting us and our luggage to the car. Vehicle was roomy and spotless. Journey was comfortable and timely. No issues at all. Recommend... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Great service, friendly drivers comfortable cars. Great communication through text and WhatsApp to make sure u get picked up and on time. Company checks to see if you are with the driver after pick up... See more
Company replied
The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... See more
Company details
Written by the company
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Contact info
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, United Kingdom
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4.8
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Service
Service, booking process and communicatuon process have been perfect and Marisa too!
May 8, 2026
Unprompted review
Profesional service
¡Early contact, before we arrive, the driver, she was also in contact and always open to serve, explain and have a great conversation, safety always was her priority, very good service!
May 8, 2026
Unprompted review
Smoothest Heathrow transfer.…
Abdul contacted us as soon as we landed and was waiting outside. Very smooth transfer, no problem. Abdul was extremely friendly and courteous. Would recommend the service any time. Great experience. Thank you.
May 5, 2026
Unprompted review
Pickup at the airport was very good
Pickup at the airport was very good. Driver was waiting on time. Vehicle was clean and comfortable. However she did not take us to the hotel but dropped us off a couple of blocks away and we had to walk with our luggage on cobblestone streets through crowds of people. We were not happy about that.
May 6, 2026
Unprompted review
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Greate Cervice👋✨️
The driver was on time, polite, and confidently guided us to the departure point.
May 3, 2026
Unprompted review
First time to London - awesome service
First time to London it was awesome having someone waiting. My driver Shabana was great - so nice to chat with and she didn’t mind all my touristy questions at all. 😊. Definitely recommend their service ✔️
May 1, 2026
Unprompted review
Great experience from start to finish
Great experience from start to finish. The driver was right on time, communication was clear and smooth throughout, and all arrangements were handled professionally. Everything went exactly as planned. I’m fully satisfied and would definitely use Aerolink Minicab Transfers again.
April 30, 2026
Unprompted review
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Service was top notch
Service was top notch. Abdul was very nice, helpful, and efficient. Much appreciated
April 30, 2026
Unprompted review
We had the best driver in the UK
We had the best driver in the UK! He stopped to buy us drinks and made sure that we were comfortable. Great service!!!!
April 28, 2026
Unprompted review
Great service ,will recommend to my…
Great service ,will recommend to my friends.
April 28, 2026
Unprompted review
Good service, good communication
Even though they picked me up a little bit later then we arranged they made sure I would be able to catch my flight which was the most important. Absolutely happy with the service and the way they continuously stayed in touch!
April 27, 2026
Unprompted review
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5 star service.
I found the driver immediately as soon as I picked up my luggage. He clearly explained where the pickup point was, which made everything very easy. The driver was professional, and the car was clean. It’s a great company to book with for airport transfers—highly recommended.
April 25, 2026
Unprompted review
Our drivers were communicating with us…
Our drivers were communicating with us regularly, on time and a pleasure to ride with. A great customer service experience from beginning to end
April 25, 2026
Unprompted review
Had to wait 20 minutes
Had to wait 20 minutes after we collected our luggage. The driver sent a message she was in the toilet. The reason we booked a taxi was to be stress free on arrival to a new country.
We had to wait 20 minutes after we cleared customs and collected our luggage. She said she was in the toilet.
The driver was courteous and nice.
She initially opened the window because of the smell of her snacks but the weather was cold (8 degrees) and closed the window.
She took a slight detour to show us a popular area.
April 2, 2026
Unprompted review
Top class
Top class
Cheaper than Uber
On time. Great driver. Couldn’t ask for more
April 3, 2026
Unprompted review
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We used this company to pick up and…
We used this company to pick up and drop us from Heathrow airport , they are on time and very helpful, highly recommended.
April 3, 2026
Unprompted review
Having airport pickup waiting for you…
Having airport pickup waiting for you at a strange airport is amazing. This company was great from the start. Communication was first class, waiting area was easy to find. The car was spotless, the driver was was very polite, helpful and made the journey very pleasant. I can’t recommend this company highly enough.
April 2, 2026
Unprompted review
Very professional service
The driver was very professional and kind. We felt very comfortable and secure.
April 1, 2026
Unprompted review
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