Aeroo Drones Reviews 95

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

It does exactly what you say Lifting capacity is spot on Control during delivery of fishing gear an release Perfect Return trip a bit nervous as drone goes really high after releasing an seem... See more

Company replied

Rated 1 out of 5 stars

I had an accedent with aeroo pro combo.I filed out the from email, They asked for the flight log of the Accedent, I emailed with imformation. I hadn't back from them so finaly got on support. (when yo... See more

Rated 1 out of 5 stars

Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace... See more

Company replied

Rated 5 out of 5 stars

I've been an owner of the V2 for 4 months now and I must say, it continues to exceed my expectations! I've been brought up in and around the Moana (ocean) my whole life and have been fortunat... See more

Company details

  1. Hobby Store

Written by the company

We sell Fishing/Delivery Drones that are Super Easy to Fly, Affordable and Powerful. Our team of expert designers, technicians and support staff are based on Sydney's Northern Beaches in Australia. We have a global distribution setup for our drones for fast delivery and easy returns from anywhere in the world. For any inquiries, issues or just to say hello :) Get in touch with our support team today: support@aeroodrones.com


Contact info

3.8

Great

TrustScore 4 out of 5

95 reviews

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Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Christmas present

Easy to use website drone arrived in time Christmas everything works as it should and we are still practising with it 👍👍👍

December 11, 2023
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Rated 3 out of 5 stars

Drone did everything it was supposed to…

Drone did everything it was supposed to do but after using a few more times I put another 270 meters of braid on the rod and sent the drone out to 250 meters. It did not drop the line after I pressed the release button and when I pressed the home button it tried to return but I think it still had the line attached so ended up going lower and lower until it ended up in the water. I think it was my fault as I didn’t check the release was working properly.bye bye drone,

February 14, 2024
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Rated 5 out of 5 stars

Excellent customer support and high quality drone

The customer support I received from Oscar was second to none. The drone works perfectly and is easy to operate.
I have done few practice run and three fishing with it and all went very well.
It’s a powerful drone for its size and does a great job for what it has been built for.

November 13, 2023
Rated 1 out of 5 stars

Drone is not fit for the purpose of fishing

The drone had malfunction and fall in the water in perfect flying conditions and with fully charged battery. The vendor refused to meet their warranty obligations and for the last 4 weeks have been trying to negotiate their way out of it. For me this product is not fit for the purpose and the Aeroo company cannot be trusted.

November 1, 2023
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Rated 5 out of 5 stars

5-star review!

I've been an owner of the V2 for 4 months now and I must say, it continues to exceed my expectations!

I've been brought up in and around the Moana (ocean) my whole life and have been fortunate to learn how to live off it and the land. I'm in NZ's capital- windy Wellington (Te Whanganui-a-Tara) and I've pushed it to its limits!

Adding modern technology to old rituals and techniques, the drone has paid itself off 5x already! (Approx 6x fishing sessions)

Time to pass the learnings on to the next generation.

Ngā mihi, thanks Aeroo!

January 26, 2024
Unprompted review
Rated 1 out of 5 stars
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Reply from Aeroo Drones

Hi Charlie, appreciate you taking the time to write this.

Upon checking I notice we refunded your pre-ordered drone in full before it was shipped out to you.

I see we offered additional gifts and a discount to compensate for our dispatch date being 1 day later than estimated, to which you were not satisfied, threatening and rude.

We appreciate delays are frustrating and we will continue to give our all to reach any deadline to ensure any sort of delay like this doesn't happen again.

As we have a long list of people who have been patiently waiting to get their hands on one of our drones, we decided at the time to refund your order in full (with extra compensation) and allocate your drone to someone else.

Rated 1 out of 5 stars

First they sold a product they didn't…

First they sold a product they didn't have in stock, then failed to deliver by promised time, and finally the product is cheap faulty rubbish

October 29, 2023
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Reply from Aeroo Drones

Hi Neil, thanks for taking the time to leave the review, your feedback is taken onboard and is very important to us.

First, we apologise for the delivery of your drone being almost 2 weeks after the estimated date, we were doing all we could to get it to you in time and keeping you updated in the process! We will ensure a delay like this is accounted for in the future.

Second with the issues you are having with the drone, this sounds very unusual and is certainly something we would like to get resolved immediately. Can you please get in touch with our team at support@aeroodrones.com with more details and we'll get straight back to you?

Rated 1 out of 5 stars
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Reply from Aeroo Drones

Hi Alejo, Thanks for the feedback. It sounds like you may be in slow mode on your Aeroo v2. To change between slow and fast speeds, press and hold the front right button (with red dot) for 2 seconds. Hope this helps and if any issues persist please contact out team at support@aeroodrones.com

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Rated 1 out of 5 stars

drone has a history of shitting itself every time you try and fly it

used the drone twice one on land and it wouldn’t fly and just fell off its back bent the propellant and broke the camera and then flew it over a shallow bit of water and it shat itself again and fell into the water. Very disappointed that the drone shat itself every time we tired to fly it.

October 28, 2023
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Reply from Aeroo Drones

HI Jordy, thanks for taking the time to leave the review, your feedback is taken onboard and is very important to us.

This experience sounds extremely disappointing and this is the first we are hearing of something like this happening. Can you please get in touch with our team at support@aeroodrones.com with more details? We would like to hear more and get any issues resolved immediately.

Rated 5 out of 5 stars

Great communicators

Great communicators, attentive to detail regarding re ordering.
Overall used the product a couple of times and it works but for me it's the fun and joy I get from it when I can get over the first 200m of waves into the deeper end. I recommend if you cannot cast far and in your twilight years like me do yourselves a favour and get to where the big boys get while beach fishing...

November 3, 2023

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