I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
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I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
I have a SIM card intercom , which I use to open automated drive gates . The product is excellent. I’ve had two problems due to my poor installation 2 years ago. I’ll repeat due to my poor in... See more
We have recently moved in to a new house which has an AES gate installed and we had to input a new SIM card and set up etc. There were lots of issues due to wires being knocked and displaced by the... See more
I recently moved into a new home which had an AES gate system in place. Initially clueless about how to get this switched over from the former owners to myself, I eventually found the AES wesbite... See more
AES Global Manufacture one of Europe's largest range of wireless audio, video and GSM wire free intercom systems. Many of our products can be purchased through distributors and outlets, in 30+ Countries worldwide
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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The access control solution specified by Brad for one of our National Account customers has been excellent from concept to completion. Our client required a wireless solution with metalclad buildings at each site, creating challenging environments for radio signals. Brad also provided tech support during the first sites initial set up ensuring each installation ran smoothly. Equipment has now been installed for around 6 months and operated reliably throughout
Richard | EDG Security Ltd
Shea sorted out my problem over the phone and completed the tasks I was struggling with for me at his end. I didn't have to do anything. Great service! Thanks, Shea.
Sara is a fantastic member of the AES team she always goes above and beyond to help with anything. I always appreciate her help.
Sara Conway cannot do enough for AES customers, so help full and had our system on the house up and running in no time.
Brad Mahood level of customer service is amazing.
Brad Mahood, is always a great help, when i need any information on the AES product, he always gets back to me the with the information i have requested. Brad thanks for all your help
Sarah was a great help to me on intercom set up
I run a property management company we have used a few AES systems this year and have always had great help from Sara we hope to continue this in 2021!
Celine
Contacted Matthew at ASE regarding an intercom problem with the button sticking. He called me back within an hour and gave an explanation to rectify, so very helpful thank you very much
Brad is an excellent account manager - a positive, friendly character with a "can-do" attitude! He is quick to inform us of all the latest trends and promotions within AES, which is of great value in this industry!
As a company we've used AES since 2017, we've had a few teething problems like you do with any manufacturer, that have always been sorted out. We have found Brad's service since joining the team to be excellent and thorough!
Brad has given us very good support throughout, both from the Sales side and technical areas. Keep up the good work.
New AES intercom recently set up Sarah was a great help to us
Myself and my daughter have delt with AES a few times regarding a small issue with a sim between speaking with Sarah and a few checks from technical we got a replacement sim sorted after a thunderstorm caused an issue. The team at AES were more than helpful and Sarah emailed back to check we got all sorted. She is a lady.
Brad has been excellent in helping sort technical issues with my intercom. He is a credit to the business.
Sara has a great knowledge of AES products she knew exactly what I wanted from asking a few questions, sent me all information I needed. Cheers Sara!
Adam,
Great customer service from Brad as always. From the sale through to the installation.
Our team install plenty of AES kits and we always receive great support from Sara whenever sorting our SIM cards always appreciated.
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