Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped pro... See more
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Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing i... See more
I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan... See more
I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe... See more
Company replied
Company details
Information provided by various external sources
African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.
Contact info
Washington, United States
- africanancestry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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Good but didn’t have enough detail on paper
Although I was very happy to see where maternally I am from, I was expecting more detail. At least a binder with the breakdown of the origin and traits of my people. I receive more detail on ancestry.com and 23 and me combined for a third of the price. Here, I paid $300 and received a certificate, and a one page letter. On the smooth jazz cruise the patrons were to believe that we would receive as much as the presentation that was given (minus the fan and T-shirt). I literally had to go on Wikipedia to find out more about my people.
This service is very unique and amazing…
This service is very unique and amazing me to the end.
You just missed 5 stars with me because…
You just missed 5 stars with me because of shipping snafus. Also still waiting for the complimentary certificates for the inconvenience. You finally made it right and I'm very pleased with the results of the test. Personally I think the world of what Dr Paige and Dr Kittles have accomplished. Seriously considering to take the matriclan test and see where it leads.
Some misunderstanding but worked it…
Some misunderstanding but worked it out; however would like to see more interactions as far as updates for all clients. Thanks
I was pleased with the quality of…
I was pleased with the quality of service that was provided by the organization, and have recommended them to family.
I question the integrity of the company and the tests…
I placed a order and they sent me another persons results.
Then a few days later I got the correct results.
A few years later I ordered a copy of my results and they sent me another package of someone else's DNA test, when I called they apologized and said they would send the correct package and sent nothing for 4 months and counting.
Heart felt thanks
I had a wonderful experience with African ancestry. They are truly the best way to finding your roots and the dedication to their mission and their commitment to people of African descent is unwavering. Dr. Rick Kittles and Gina Paige will go down in history as two jewels to the African community.
Results sent back in a timely fashion
Results sent back in a timely fashion. I appreciate the hard work and time put in to make sure everything is accurate. I can’t wait to see where I come from on my paternal side now!
The experience was great
The experience was great, however more could be done to manage expectations for how long it takes between submission and results.
Homage
Thanks to A.A. I don't have to question anymore, Where my Ancestors or from. A whole new journey has begun.
I’m very ecstatic with my results
I’m very ecstatic with my results. Surprised of the country, but pleased to say the least. I’ve started my journey for understanding and I give all Praises to the Most High! TMH has put the blueprint in our DNA. This technology gives us a way back to our ancestors! For that I am Greatful!! Gabon 🇬🇦 Cameroon 🇨🇲 Bantu People!! 😁😁 Fang and Benga people!! All Praises!!!! Now I need the necklace with those three Countries colored
Origin
Now I know where my mother and I originated, Sierra Leon. Collecting the samples was easy as well as mailing them. The response time was in the estimated window provided by the compatible. I would recommend this company to anyone interested in finding out where they come from.
It took a while
It took a while, but it was worth it. I am really excited about my results.
Many Thanks!
The specificity in which African Ancestry conducted my DNA analysis was amazing. Knowledge of this information has given me such a grounding pertaining to my ancestry. Thank you so much.
Totally inaccurate results.
Awesome service and true blessing!
Slow to get results, but accurate information
Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped provide a picture of my husband's paternal ancestry and explained why his paternal grandfather did not look African American. If it wasn't so expensive, we would get the other three tests done. Maybe sometime in the future....
a really great service
a really great service, i have recommended to many friends
Well since I haven’t received any…
Well since I haven’t received any results I will withhold judgment.
Most expensive with little results...also took over 8 weeks!!
Results took over 8 weeks and came back very vague. "Portugal or Spain" were my results. No other details were given for two different countries.
This service was the most expensive of all DNA companies and gave the least amount of information. Sad to say, i feel like my $300 was wasted.
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