AFRICAN STAR TOURS Reviews 23

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We just finished 2weeks tour of Ghana, Togo and Benin with African star tour. Everything went perfect: hotels were great, all meals were included, SUV car was great, driver was very experienced, guide... See more

Company replied

Rated 5 out of 5 stars

We have recently returned from an amazing trip organised by African Star Tours, travelling around the Western Cape of South Africa. Without doubt, this is the best holiday we have ever had! Sarah's... See more

Company replied

Rated 5 out of 5 stars

We initially knew we wanted to go to Africa, but didn't have a preference on location. African Star Tours proposed several options, then after listening to our feedback, they come back with a choice... See more

Rated 5 out of 5 stars

I had an excellent recent trip to Uganda to mainly see the Mountain Gorillas and Chimpanzee trek but Uganda has so much more to offer . Our tour guide David was fantastic with nothing too much trouble... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

Information provided by various external sources

Your Holiday, Your Budget, Your Way........ Challenge Accepted :)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We just finished 2weeks tour of Ghana

We just finished 2weeks tour of Ghana, Togo and Benin with African star tour. Everything went perfect: hotels were great, all meals were included, SUV car was great, driver was very experienced, guide-Oscar was best, took care of anything and everything in timely manner. This was a great experience of west Africa. I highly recommend this part of world tour with African star tour,7 star tour. Ashok and Pragna mehta, 2/21/26

February 7, 2026
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thanks so much Ashok and Pragna for your lovely review. I am so glad you enjoyed your tour of beautiful West Africa, and you were pleased with our wonderful guide Oscar. We look forward to assisting you with any plans in the future. Sarah

Advertisement
Rated 5 out of 5 stars

5 Stars for African Star Tours

We have recently returned from an amazing trip organised by African Star Tours, travelling around the Western Cape of South Africa.
Without doubt, this is the best holiday we have ever had!
Sarah's planning was meticulous. The attention to detail, listening to what we wanted to include, and making personal recommendations based on her own in depth experience. Nothing was too much trouble. Every little detail was covered and the itinerary was spot on! So much so that we are looking to book with African Star Tours again in 2027.

October 15, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thank you so much for your beautiful review, Amanda. It genuinely means the world to me. I’m thrilled to hear how much you loved your trip to South Africa, it’s such a special country, and knowing you experienced it so fully makes me so happy. I truly appreciate you taking the time to share your thoughts. Planning this trip with you was an absolute pleasure from start to finish, and being part of your adventure is something I really treasure. I can’t wait to start dreaming and planning with you again for 2027! Sarah

Rated 5 out of 5 stars

Safari Trip of a lifetime

What a fantastic time we all had on this holiday, working with Sarah to plan this holiday and her support given during our trip was amazing. It was a holiday we will never forget and is up there with one of our top most favourite experiences ever, the close encounters with the animals were just incredible and we were really sad to leave. So much so, we would do another safari experience at the drop of a hat again in the future. We would highly recommend this company to anyone wishing to have the same amazing time that we had without hesitation.

October 8, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thank-you for your lovely review Debs. I am so happy that you all had such a wonderful trip to South Africa and Mozambique. It was a pleasure working with you to make the dream trip a reality! Great to know that you now have the safari bug.....it's definitely catching! Thanks again for choosing to book with African Star Tours. Sarah

Rated 5 out of 5 stars

Sierra Leone - West Africa

Having booked with African Star Tours previously, I didn't hesitate in contacting Sarah once again when deciding to visit West Africa for the first time. As a lone traveller, I joined the small group tour, which on this occasion was an accompanied tour.
The itinerary throughout the 10 days was varied, with culture and history mixed in with relaxation on the beach. The service provided by African Star Tours was of exceptionally high quality and having the same driver and Guide throughout the tour made me feel very safe and relaxed when visiting the towns and villages.
I enjoyed trying the West African food, although this was a little spicy for me on occasion. For me, the highlights of the trip were the visit to the National Railway museum in Freetown and seeing the stunning views throughout the journey to Kabala. A couple of days of relaxation back in Freetown was the perfect end to the trip.

I would happily recommend African Star Tours to my family and friends when looking to visit Africa and will certainly be using the company again in the future.

October 20, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thanks Rachael - It was great travelling with you to Sierra Leone on our inaugural Small Group Tour. It is lovely to hear that you enjoyed the tour, particularly the variety of destinations and activities. We have made a couple of tweaks for 2026 onwards, so I know this tour is just going to get better and better! Sarah

Rated 5 out of 5 stars

Perfect service, amazing tip!

My partner and I are very well travelled and invariably organise our trips ourselves. For our first safari trip however, we felt we needed some help as there were simply too many decisions to make for which we didn’t feel we had the required level of knowledge or insight. So feeling somewhat daunted by it all we decided to look for some help!

We chose African Star Tours after meeting Sarah at the Destinations Travel Show in London. Unlike the larger companies that were also exhibiting, we really liked the personal feel to our engagement with Sarah: she had obviously travelled extensively in Africa and was able to answer all of our immediate questions with ease, which was a clear sign that she knew what she was talking about. We also really liked her and felt she was someone we could work with on planning our next big adventure!

The service provided by African Star Tours was faultless. Through a combination of Zoom calls and email exchanges, Sarah spent time listening to our questions, understanding our half-formed ideas, providing suggestions for us to consider, and then iterating the itinerary until we had something that we were happy to commit to. Throughout the process the service delivered by African Star Tours was fast, informed, and transparent (the upsides as well as the downsides of different options were made clear to us so that we could make informed choices). It was hugely reassuring that Sarah was able to talk about the vast majority of locations and lodges from her own first hand personal experience of them.

We are just back from our trip now (three different safari areas in Kenya followed by a wonderful stay in a fabulous hotel in Zanzibar) and are happy to report that we had an absolutely amazing trip. The logistics all worked faultlessly, the lodges were amazing, and our safari guide was absolutely brilliant. It was also really nice that Sarah kept in touch during our trip, taking an active interest in how it was all going .. exactly the sort of personal touch that attracted us to African Star Tours in the first place 😊

Couldn’t recommend more highly!

October 22, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thank you so much, Mark, for your wonderful review! I’m thrilled to hear that you both had such an amazing time in Kenya and Zanzibar. It was a real pleasure helping you plan this safari adventure, and I loved following along through your incredible photos — you captured some truly special moments! I have to admit, I’m still a little envious of that serval sighting — what an experience! Sarah

Advertisement
Rated 5 out of 5 stars

Highlights of Namibia

Thank you Sarah for this unforgettable trip to Namibia. Our big group of 21 cannot praise you enough. Your attention to detail in the planning and pre-departure stage was the best I have seen among various travel agents I have dealt with. The personalised touches - personalised itinerary and the presents - were much appreciated. The itinerary was spot on and the accommodations (we only opted for mid range) were more than what we expected! The local tour company and the driver/guides who accompanied us were so professional, knowledgeable and helpful. Truly a trip to remember!

July 5, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

HI Lisa - Thank-you so much for your wonderful review. I absolutely loved arranging this trip for you and the group, and I am so glad you all enjoyed it. Namibia is a beautiful destination, with such wonderful things to see throughout. I have also passed your feedback on to the local guides who we work with and they commented what a wonderful group you were! Thanks again - Sarah

Rated 5 out of 5 stars

5 Park Safari

We have recently returned from a Five Park Private Kenya Safari which was organised for us by African Star Tours. The trip was absolutely brilliant as was the great deal of reassuring advice and support provided to us throughout by Sarah from African Star Tours. We would have no hesitation in recommending African Star Tours and Sarah to anyone including those who, like us, had no personal experience or knowledge to draw upon.

At the outset of our research the internet came up with a large number of agencies, some based in Africa and others based in the UK. They offered a variety of trips in a variety of countries and, at one stage, we were in contact with several.

We were somewhat rattled when one of the Africa based agencies suddenly went out of business without prior warning. We therefore decided to opt for one based in the UK (African Star Tours) and as such operates within the UK regulatory framework regarding international money transfers. Furthermore if you use African Star Tours to arrange flights in addition to the accommodation and internal travel, the combined package qualifies for ATOL protection (and it is one less detail to bother with).

Although based in the UK, Sarah regularly spends time in Africa and has extensive personal experience of all of the accommodation and services that you will have available to you in Africa. These included the Nairobi based tour operator which she engaged to look after us and our very detailed itinerary from arriving at Nairobi Airport right through to dropping us off at the airport a couple of fun packed weeks later.

As a postscript, everything ran smoothly and the local tour operator turned out to be a long established and thoroughly reputable organisation. However we were grateful for the added piece of mind that we got from dealing via a UK company, besides which Sarah from African Star Tours provided much appreciated and great local knowledge, friendly help and efficient administration.

June 12, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Nick - thank-you so much for your wonderful review, and for taking the time to speak on the phone post tour. I am glad you had such a wonderful time in Kenya - some of your sightings sounded just amazing! Sarah

Rated 5 out of 5 stars

We can’t recommend African Star Tours eniugh

Sarah and her team carefully tailor made our honeymoon based on really vague instructions and what a job they did! We had an amazing time relaxing in vineyards, exploring cities and spotting (many) animals on safari. All the accommodation was fantastic, particularly Old Drift Lodge, Zimbabwe…WOW! Our guides were fantastic everywhere we went!

March 17, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thanks Lauren and Joseph for your amazing review. We absolutely loved working with you to design the perfect honeymoon, and we are so happy that you enjoyed it. Totally agree about Old Drift - what a lodge! Thanks for choosing to book through African Star Tours for this important trip - Sarah

Rated 5 out of 5 stars

Amazing safari's and great amazing travel company

We have been fortunate enough to undertake several trips to Africa and were looking for an independent travel company that could "add value" to our knowledge and help us develop a package of safari's and Victoria Falls.
We were instantly impressed with Sarahs detailed knowledge of camps and felt very comfortable developing our trip with her.
As someone who normally develops trips independently I was impressed with Sarahs crafting of the package blending our wishes and her experience.

We wanted to make a change mid-trip to our transfers and Sarah acted on this promptly and expertly.

We will travel again with Sarah and would unreservedly recommend Star Africa to all of our friend and fellow travellers.

March 16, 2025
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Andy & Tina, thank-you so much for your kind words. It was an absolute pleasure working with you on this fantastic trip to Zimbabwe and South Africa, and I am so glad that you both had such a wonderful time. I am still in awe of the sightings you had at some of these camps - truly once in a lifetime! I look forward to speaking with you again for future adventures - Sarah

Advertisement
Rated 5 out of 5 stars

Ghana, Togo & Benin

I recently had the pleasure of embarking on an incredible journey through three amazing countries. Each day was packed with full-on activities, immersing us in the rich cultures and vibrant communities of each destination. From the bustling markets to the serene countryside, we had the chance to see community life up close, watch skilled craftspeople at work, and enjoy a multitude of unique experiences - like a tree canopy walk, fantasy coffins, stingless bees!
A particularly sobering yet important part of the trip was being reminded of the transatlantic slave trade and visiting memorial sites in both Ghana and Benin. While it was sad to remember these horrendous times, it was crucial to pay our respects and learn more of the history.
Trying the local food was a highlight of the trip, with each country offering its own diverse cuisine. The fish was amazing, and the Chicken light soup and Fou Fou eaten with fingers – the best! 😊 The beer was good too! We stayed in good accommodations throughout, ensuring we were always safe and comfortable, ready for the next day's adventures. The digital travel plan (which you can view offline) provided by African Star Tours was a brilliant addition, serving as a handy reminder of our daily activities and hotel details.
One of the standout aspects of the trip was having the same driver and guide throughout. They were both awesome, making us feel 100% safe not just on the road but also when visiting towns and villages. Their knowledge and friendliness added so much to the holiday experience. The minibus was really comfortable, and even though we had some longer days traveling, it was always great to just watch the country go by!
Even the unexpected challenge of crossing the Togo border couldn't ruin the trip – it just added to the adventure! Overall, it was an extremely well-thought-out trip, with lots of adventures, laughs, special memories and photos!! I highly recommend – thank you African Star Tours! Now where to next? :-)

November 9, 2024
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

HI Jane - thanks you so much for your comprehensive review of your recent trip to Ghana, Togo and Benin! So glad you got to try the amazing West African cuisine - it really is delicious.... for those loving spicy! Glad you liked our digital itinerary...we have some great feedback for this recently, especially as it can be used offline, which is fantastic. Surely Sierra Leone and Liberia are next on the list...... well maybe Namibia :) Thanks again for choosing to travel with African Star Tours.

Rated 5 out of 5 stars

Trip of a lifetime

As my first time on safari I can’t thank you enough for your advice and organising a trip of a lifetime. Not knowing what to expect I felt reassured everything was booked and planned from being collected at the airport we didn’t have to worry about a thing the whole time as everything was sorted. The safari guide was so knowledgable with amazing driving skills to find the best spot to view and take pictures of all the wonderful wildlife. We stayed in Amboseli, Tsavo West, Tsavo East and Diani beach with a friendly and welcome greeting at all places. We got to enjoy all the wonderful landscapes Kenya has to offer. The food was also great. We couldn’t ask for more it was a trip of a lifetime we have great photos and very special memories.

October 21, 2024
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Alice - thank-you so much for your kind review. I am so happy that you had such a wonderful holiday celebrating your special birthday. I loved the photos that you sent across - you really had some fantastic sightings! I really appreciate you trusting African Star Tours with this trip of a lifetime - Sarah

Rated 5 out of 5 stars

Beautiful Botswana



I had an amazing trip to Botswana, Sarah was knowledgeable and friendly and quick to respond to emails, adjusting my trip to fit my budget. I did a mobile camping safari followed by a few nights in a lodge. The mobile camping was an incredible experience, I can’t recommend it enough. The lodge was amazing - small and friendly and great for me as a solo traveler. Everyone I met during my trip - the guides, the camp crew, the staff at the lodge were wonderful. Botswana is a beautiful country with amazing wildlife. If you’re thinking of going I highly recommend African Star Tours.

May 21, 2024
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Sam, thank-you so much for such a lovely review. I am so glad you loved your Botswana tour, the mobile safari’s are such a great way to explore this area. It was a pleasure to work with you to arrange this trip, and thank-you so much for choosing to travel with African Star Tours - Sarah

Rated 5 out of 5 stars

I had an excellent recent trip to Uganda

I had an excellent recent trip to Uganda to mainly see the Mountain Gorillas and Chimpanzee trek but Uganda has so much more to offer . Our tour guide David was fantastic with nothing too much trouble . We tasted local food in local restaurants for example and he included extra items on our itinerary that we requested such as a visit to the Pangolin centre and cultural visit to the Batwa tribe. The Ugandan people are so happy and friendly. The wildlife is simply stunning and we even got to see 2 Shoebill birds. The support from Sarah was excellent from the start to the finish. She included several zoom calls to support us. Highly recommend this company . Africa has everything. Go !

June 5, 2024
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Fi - thank-you so much for your lovely review. I am so happy that you had such a wonderful trip to Uganda, and agree it is a beautiful country with phenomenal people. I loved supporting you in all aspects of this tour, and it was great to see some of your photos when you got back. I'm still jealous of the shoebill sightings! Thanks again and hope to hear from you again - Sarah

Advertisement
Rated 5 out of 5 stars

African Star tours arranged our dream honeymoon!

African Star tours arranged our honeymoon for us in August 2023, and I am so glad we did! I approached Sarah with a list of dream locations and activities, as well as a list of tight requirements both in logistics, and timings. Furthermore I wanted to plan the trip as a complete surprise to my then-fiancée. Sarah took all these requirements on, and built us the most incredible honeymoon with ease. Even when I needed to change the itinerary, Sarah was very accommodating and updated the itinerary quickly and without fuss.

During the planning phase, I met wth Sarah to discuss our itinerary, and she provided fantastic tips about when to splurge, when to save, and gave me so many invaluable tips from her own personal experiences in South Africa. She then built us the dream Honeymoon, and made everything super easy. Sarah stayed in contact in the lead up to our holiday, always answering my many questions quickly. Sarah further helped us by explaining Mozambique's visa system and diligently working out what we needed to do and when, even raising enquiries to confirm the impact of new legislation changing the visa system.

The hotels and lodges Sarah found for us were dreamy, and everything we could want on our honeymoon. All of the tours and transfers worked perfectly and we were very well looked after from arrival in Cape Town to departing Maputo. A true credit to Sarah's excellent recommendations and insight. Seeing the big 5 (though no leopards) on safari was a memory I will cherish forever - we were certainly very lucky with our guide from the Safari lodge, again a benefit of Sarah's knowledge of places to stay inside Kruger National Park.

Sarah stayed in contact with us whilst we were on tour, and came to our aid immediately when we met issue with one of the hotel transfers; within a few hours, Sarah had arranged us an alternative private transfer that fixed our problem - no easy feat as it required coordinating a private boat, and private taxi transfer.

As a couple whom hasn't travelled to Africa previously, I initially had quite a few anxieties, however Sarah sorted absolutely everything, and made it a truly blissful experience for an unforgettable honeymoon. If you're considering Africa for a holiday, I cannot recommend African Star Tours highly enough; we will be back I'm sure!

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

We had the most amazing trip

We had the most amazing trip, all planned meticulously by Sarah. Fabulous accommodation, an incredible itinerary and breath-taking adventures. And most importantly (especially when travelling with children) throughout the trip we felt safe and secure. I cannot recommend Sarah's expertise and professionalism highly enough. We will be using her services again in the future, without doubt.

July 31, 2023
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thanks you so much Rebecca for taking the time to leave this awesome review. It was a complete joy working with you to plan this amazing trip to one of my favourite places in the world! I am so glad that you all enjoyed this family adventure to South Africa, we certainly managed to fit a lot in to the itinerary. I look forward to working with you again for any future trips to Africa!

Rated 5 out of 5 stars

Safari in Kenya

Wonderful trip with excellent guide who was very knowledgeable regarding all we saw. The safaris were really good and we saw lots of animals including leopard and cheetah, lots of elephants and lions. Highly recommended.

May 24, 2023
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Thank-you so much for taking the time to leave a review Lorraine. I am absolutely delighted that you both had such a wonderful time on safari - it sounds like you had some phenomenal sightings! I will ensure this lovely feedback is passed back to your guide. Thanks again - Sarah

Rated 5 out of 5 stars

I have just returned from my 2nd trip…

I have just returned from my 2nd trip to Africa, booked though African Star Tours, having also used them in 2019. The service we received from Sarah, and her in-depth knowledge of the countries we visited was superb. Using her knowledge and personal experiences, Sarah was able to recommend the best places for us to visit within our budget and the lodges were simply stunning. You do not receive this personal knowledge when booking through larger agencies or by searching the internet. We had to delay this trip by 12 months due to covid but African Star Tours sorted everything for us, with no problem at all. I highly recommend African Star Tours for anyone looking to visit Africa and I will certainly be contacting Sarah again in the future. We received 5 star service.

September 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Have used African Star Tours twice now

Have used African Star Tours twice now. I have travelled extensively in my 20s and 30s and wanted a more personal bespoke service but without breaking the bank. Have to say African Star Tours ticked all my boxes. All my queries were answered in a friendly, polite and knowelegable way. Sarah has a wealth of knowledge about the country and if she doesn't know she knows someone who does. The drivers, lodges and local guides I've had were amazing. Above all in my 2 trips I have felt I've had 5 star treatment and service although I don't have a 5 star budget. Cannot recommend this company enough.

August 30, 2022
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Karen - thank-you so much for taking the time to provide this review. I am so happy that you have enjoyed both of your trips with African Star Tours. We always strive to offer a personalised approach to our tours, and love working closely with all our clients to design the perfect trip - so really appreciate this feedback. I hope you will travel with us again in the future on your next African adventure - Sarah

Rated 5 out of 5 stars

Excellent advice and planning and service.

We initially knew we wanted to go to Africa, but didn't have a preference on location. African Star Tours proposed several options, then after listening to our feedback, they come back with a choice of custom itineraries to suit us.
We finally settled on a three weeks guided tour in southern Africa.
Afican Star Tours planning and support resulted in a holiday we'll never forget.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

We had an amazing family safari in…

We had an amazing family safari in Kenya. All the accommodation was good & we had an excellent guide. The support from African Star Tours was first class from the original tentative enquiry to the total organisation of our trip resulting in the holiday of a lifetime.

September 23, 2019
Unprompted review
AFRICAN STAR TOURS logo

Reply from AFRICAN STAR TOURS

Hi Alison,

I was so happy to hear that you really enjoyed your trip to Kenya, it was also great to see some of your photos whilst on tour! It is also good to hear that you were happy with our support and service, as this is one of the things we pride ourselves on at African Star Tours.

I look forward to hearing from you again in the future.

Sarah Hennessy (Owner/CEO)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look