Greeting to africremit company. Infact, I have been using africremit going to three-year. But I discovered africremit is not encouraging in terms of exchange rate. How can can i paid for abonnement an... See more
Company replied
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See what reviewers are saying
The transfer amount ($500) to the account is too high. It would be better if there were no minimum limit, like with other operators. This way, we could transfer smaller amounts, such as $50 or $100, f... See more
Company replied
Very great customer service! I've started a transaction immediately after singing up for the first time and for some raison had to put a hold on the transaction. Couple hours later, i received a pho... See more
Company replied
Since more than one year that I am working with @fric Remit, I haven't been disappointed. I think that my experience is wonderful because the company is smart and reliable. As well, at any moment of t... See more
Company replied
Company details
Written by the company
Founded in 2019, BJFT is a startup engaged in funds transfer, seeking to pursue truth and integrity, and committed to creating value for our customers, our team members, and our shareholders. We strive to be good stewards of the people we do business with. We strive to provide a safe and pleasant work environment for our Team Members
Contact info
180 - 2120 Victoria Avenue, J4V 1M9, Greenfield Park, Canada
- +1 888 500 9528
- info@bjft.ca
- africremit.ca
4.0
Great
892 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It did not let me proceed
It did not let me proceed. Kept saying my phone number.bdr is wrong. Such a waste of my time. I had to delete the Ap
April 7, 2026
Reply from @fric Remit
Hello Dorothy,
Thank you for your feedback and for sharing your experience. We sincerely apologise for the inconvenience; however, our customer service team is available 24 hours a day, 7 days a week, and can be reached on 1 888 500 9528 or 1 888 500 9523. We did in fact contact you to assist with your concern, but were unable to do so. Once again, we apologise for the inconvenience caused.
@fric remit team
Reply from @fric Remit
Hello Evrard,
Thank you very much for your enthusiastic feedback! We’re delighted that you appreciated the speed and responsiveness of our service – that’s exactly the experience we aim to provide for every one of our customers.
Your satisfaction is our greatest reward! Please don’t hesitate to contact us on 1 888 500 9528 or 1 888 500 9523 for any future enquiries.
Nice day to you,
Reply from @fric Remit
Hello Clarence,
A big thank you for your enthusiastic feedback! We are delighted that you appreciated the speed and responsiveness of our service – that is exactly the experience we aim to provide to every one of our customers.
Your satisfaction is our greatest reward! Please don’t hesitate to contact us again on 1 888 500 9528 or 1 888 500 9523 for any future enquiries.
Have a lovely day,
I deposited some money into my account…
I deposited some money into my account since 4 days ago till today it is not in my account
March 21, 2026
Reply from @fric Remit
Good day Charles,
Thank you for your feedback and for sharing your experience. We sincerely apologise for the inconvenience; however, our customer service team is available 24 hours a day, 7 days a week, and can be reached on 1 888 500 9528 or 1 888 500 9523. We will get back to you to help you top up. Once again, we apologise for the inconvenience caused.
@fric remit team
Reply from @fric Remit
Bonjour Durel,
Merci pour votre avis et l'expérience vécue. Nous vous présentons nos sincères excuses pour cet inconvénient néanmoins, le service client est opérationnel 24h/24, 7jours/7 et reste disponible au 1 888 500 9528 ou au 1 888 500 9523. Quelque soit votre préoccupation, veuillez nous contacter afin que nous puissions vous satisfaire en heure et en temps. Une fois de plus, désolé pour le désagrément causé.
@fric remit team
Reply from @fric Remit
Hello Hugo,
Thank you for your feedback and for your loyalty.
You're right to point out the recent drop in the exchange rate. Like all financial platforms, our rates are directly influenced by the foreign exchange market, and the dollar is currently going through a period of weakness.
While this situation is beyond our control, we always strive to offer you the most competitive rates possible. If you'd like, our advisors can:
Explain the current options available to you
Help you find a solution better suited to your transfer needs
Feel free to reach out to us at 1 888 500 9528 or 1 888 500 9523.
Your satisfaction remains our priority.
Kind regards,
Application non fonctionnelle !
March 22, 2026
Reply from @fric Remit
Bonjour Serge,
Merci pour votre avis et l'expérience vécue. Nous vous présentons nos sincères excuses pour cet inconvénient néanmoins, le service client est opérationnel 24h/24, 7jours/7 et reste disponible au +33 1 83 63 49 39. Nous allons vous recontacter pour vous assister si vous êtes dans le besoin. Nous avons eu à vous contacté sans succès et nous vous avons laissé un message. Toutefois, désolé pour le désagrément causé.
@fric remit team
Reply from @fric Remit
Hello Diane,
Thank you for your feedback and for sharing your experience. We sincerely apologise for the inconvenience; however, our customer service team is available 24 hours a day, 7 days a week, and can be reached on 1 888 500 9528 or 1 888 500 9523. We contacted you on 19/03/2026 to assist you with setting up your account. As we were unable to reach you, we left you a text message to arrange a convenient time to speak. Once again, we apologise for the inconvenience caused.
@fric remit team
Reply from @fric Remit
Bonjour Leonel,
Merci pour votre avis et l'expérience vécue. Nous vous présentons nos sincères excuses pour cet inconvénient néanmoins, le service client est opérationnel 24h/24, 7jours/7 et reste disponible au 1 888 500 9528 ou au 1 888 500 9523. Nous allons vous recontacter pour vous aider à reprendre votre vérification documentaire. Une fois de plus, désolé pour le désagrément causé.
@fric remit team
Reply from @fric Remit
Hello Dorette,
Thank you very much for your enthusiastic comment! We are delighted that you appreciated the speed and responsiveness of our service—that is exactly the experience we want to offer each and every one of our customers.
Your satisfaction is our greatest reward! Please do not hesitate to contact us at 1 888 500 9528 or 1 888 500 9523 for any future requests.
Have a wonderful day!
Customer service very professional. Excellent
Customer service very professional.
Rates averagely good
February 14, 2026
Reply from @fric Remit
Hello Peter,
Thank you very much for your comment and compliments on the diligence and availability of our customer service! ☺️
We are delighted to know that you appreciate our responsiveness and commitment to providing you with the best possible service. This positive feedback motivates us to continue improving every day.
Please do not hesitate to contact us at any time on 1 888 500 9528 or 1 888 500 9523 if you need assistance. We will be happy to help you again!
Kind regards,
My Review
Considering my pass experience with you I believe you are good to go with for your reliability and security too
February 6, 2026
Reply from @fric Remit
Hello Chester,
Thank you very much for your enthusiastic comment! We are delighted that you appreciated the security and responsiveness of our service—that is exactly the experience we want to offer each of our customers.
Your satisfaction is our greatest reward! Please do not hesitate to contact us at 1 888 500 9528 or 1 888 500 9523 for any future requests.
Have a great day!
Reply from @fric Remit
Hello Anita,
Great thanks for your comment!
Thank you for your feedback and for choosing our service. We truly appreciate your loyalty. This positive feedback motivates us to continue improving every day.
Please feel free to contact us at any time at 1 888 500 9528 or 1 888 500 9523 if you need assistance. It will be a pleasure to help you again!
Sincerely yours,
Reply from @fric Remit
Hello Guilain,
Great thanks for your co! ☺️
We are delighted to hear that you appreciate our responsiveness and our commitment to providing you with the best possible service. This positive feedback motivates us to continue improving every day.
Please feel free to contact us at any time at 1 888 500 9528 or 1 888 500 9523 if you need assistance. It will be a pleasure to help you again!
Sincerely yours,
Simple et rapide
January 26, 2026
Reply from @fric Remit
Bonjour Thomas,
Un grand merci pour votre commentaire enthousiaste !
Nous sommes ravis que vous ayez apprécié la rapidité et la simplicité de notre service - c'est exactement l'expérience que nous souhaitons offrir à chacun de nos clients.
Votre satisfaction est notre meilleure récompense ! N'hésitez pas à revenir vers nous au 1 888 500 9528 ou 1 888 500 9523 pour toute demande future.
Belle journée à vous,
Reply from @fric Remit
Hello Brenda,
Great thanks for your co! ☺️
We are delighted to hear that you appreciate our responsiveness and our commitment to providing you with the best possible service. This positive feedback motivates us to continue improving every day.
Please feel free to contact us at any time at 1 888 500 9528 or 1 888 500 9523 if you need assistance. It will be a pleasure to help you again!
Sincerely yours,
fast and reliable
January 18, 2026
Reply from @fric Remit
Hello Innocent,
Great thanks for your co! ☺️
We are delighted to hear that you appreciate our responsiveness and our commitment to providing you with the best possible service. This positive feedback motivates us to continue improving every day.
Please feel free to contact us at any time at 1 888 500 9528 or 1 888 500 9523 if you need assistance. It will be a pleasure to help you again!
Sincerely yours,
Speed, Full information
January 16, 2026
Reply from @fric Remit
Hello Roger,
Great thanks for your co! ☺️
We are delighted to hear that you appreciate our responsiveness and our commitment to providing you with the best possible service. This positive feedback motivates us to continue improving every day.
Please feel free to contact us at any time at 1 888 500 9528 or 1 888 500 9523 if you need assistance. It will be a pleasure to help you again!
Sincerely yours,
Reply from @fric Remit
Hello Romuald,
Thank you very much for your enthusiastic comment! We are delighted that you appreciated the speed and responsiveness of our service—that is exactly the experience we want to offer each and every one of our customers.
Your satisfaction is our greatest reward! Please do not hesitate to contact us at 1 888 500 9528 or 1 888 500 9523 for any future requests.
Have a wonderful day!
Too complicated to use compared to…
Too complicated to use compared to other money send apps
December 24, 2025
Reply from @fric Remit
Bonjour Elodie,
Tout d'abord, merci d'avoir pris le temps de partager votre retour avec nous. Votre avis est essentiel pour nous aider à progresser.
Nous comprenons que vous ayez trouvé certaines étapes de notre application plus complexes que celles d'autres services. Nous nous efforçons en permanence de rendre l'interface plus intuitive, et votre retour est précieux dans cette démarche.
Suite à notre conversation téléphonique, nous aimerions vous proposer une aide concrète pour vous faciliter l'utilisation :
1- Guide personnalisé rapide : Nous pouvons organiser un court appel de 10 minutes pour vous guider, écran par écran, à travers les fonctionnalités que vous utilisez le plus (comme un virement régulier). Cela vous permettra de gagner en confiance et en rapidité.
2- Accès à nos tutoriels : Nous avons une série de guides vidéo très courts (moins de 1 minute chacun) qui montrent visuellement chaque étape clé. Nous pouvons vous envoyer les liens directement vers ceux qui vous concernent.
3- Retour direct à l'équipe produit : Votre feedback spécifique sur ce qui vous a semblé compliqué a été noté et sera partagé directement avec notre équipe de conception pour les prochaines améliorations.
Pour planifier ce petit coaching ou pour recevoir les tutoriels, vous pouvez simplement répondre à cet email ou nous rappeler au 1 888 500 9528.
Notre objectif est que vous vous sentiez à l'aise et en confiance à chaque utilisation. Nous vous remercions encore pour votre franchise et votre fidélité.
Bien cordialement,
Khadidja Logone
Équipe Support Client
@fric remit
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