Thank you, my granddaughters like their back packs. I’ll highly recommend to family n friends to purchase..
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We had a little hiccup with the shipping. But customer service was exceptional!! They responded promptly and professional to my emails and kept my in the loop and updated every step of the way. My dau... See more
Company replied
Hello. I am disappointed as I placed my order on September 11, 2021 and to date I have not received this order. Initially the time quoted was 5-7 business days after processing. It will be 4 weeks to... See more
I had to wait over a month to get my daughter order an when I did get it ..it wasnt what I order I order a bookbag with the matching lunch bag with her name on it I only received the lunch bag
Company details
Written by the company
Afrogift is a Black-owned company. We founded by Afrogift artistic team with the goal: to provide amazing print on demand products at amazing to help our people to have a means of expressing their pride through our products. We want to show the world the beauty of Black Culture and the Power of Black People.
Contact info
United States
- afrogift.com
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Thank you
Thank you, my granddaughters like their back packs. I’ll highly recommend to family n friends to purchase..
November 6, 2021
Princess Style
Beautiful book bag and lunch bag. Only thing they are two different colors.
November 6, 2021
I order the tote Oct 1 and did not come…
I order the tote Oct 1 and did not come in till Oct 25. It was for my aunt birthday Oct 11. I was just wondering if it comes in late. But she love the tote.
November 5, 2021
I am very pleased with the backpack
October 26, 2021
Awesome backpacks
I brought these for my Great nieces and nephew, and they love them. if they are happy their Auntie Lisa is Happy
October 14, 2021
I had to wait over a month to get my…
I had to wait over a month to get my daughter order an when I did get it ..it wasnt what I order I order a bookbag with the matching lunch bag with her name on it I only received the lunch bag
October 13, 2021
I have not received my daughter book bag
October 12, 2021
Excellent quality
I didn’t think this bag would be as nice as it is. Love the personal name, good quality material and the size.
October 12, 2021
Unprompted review
Hello.
Hello.
I am disappointed as I placed my order on September 11, 2021 and to date I have not received this order. Initially the time quoted was 5-7 business days after processing. It will be 4 weeks tomorrow and I think that is too long.
October 10, 2021
Not at all Satisfied
Not a good delivery experience. My daughter lunch bag was delivered days before the book bag. Plus the lunch bag was dingy white.
October 9, 2021
I’m missing a book bag (T”AMMIE) I had…
I’m missing a book bag (T”AMMIE) I had to re purchase another bag I would be happy if you could send three lunch bag’s for my son’s in place of my missing book bag then I’ll say five star’s because I believe in what you’re doing I thank you in advance God Bless
October 5, 2021
Great product and customer service
Great product and customer service. My daughter loves her back pack. However, I had a issue with shipping which delayed my order for weeks. You may want to use a different shipping vendor.
September 21, 2021
Unprompted review
Reply from afrogift.com
Hi Lynn, thank you for taking the time to give your feedback. We are committed to providing great customer service and we would like to make things right. We appreciate you bring this to our attention. Please let us know about your future experiences.
I PAID FOR BOOK BAG AND LUNH BOX ...
I PAID FOR BOOK BAG AND LUNH BOX .... I ONLY GOT THE BOOK BAG .... YOU CHARGED ME FOR BOTH ITEMS WHERE IS THE LUNCH BOX .... I AM LIVID THIS IS A GIFT MY FAMILY IS ARRIVING NEXT WEEKEND ... I ONLY HAVE HALF OF THE GIFT .... IT TOOK ALMOST A MONTH TO RECEIVE THE BOOK BAG 9274890247881120067713 this is the tracking for my order ... You need to reimburse me for the lunch box !!!!!
September 16, 2021
Great products, Great Customer Service!!
We had a little hiccup with the shipping. But customer service was exceptional!! They responded promptly and professional to my emails and kept my in the loop and updated every step of the way. My daughter loves her backpack and lunch bag because it looks like her she says. Great products, Great customer service!!! To me, Customer service is everything for a business, and understandably things may not go smoothly. But keeping that line of communication open and pleasant with your customer means a lot. Continued blessings and success for your business!!
September 15, 2021
Unprompted review
Reply from afrogift.com
Hello Tonya, thank you for the wonderful review and for taking the time to share your feedback with Afrogift. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure! Please let us know about your future experiences :-)
Takes a month lunch bag 2 weeks ago…
Takes a month lunch bag 2 weeks ago still no book bag
September 14, 2021
Reply from afrogift.com
Hi Hilda Ewell, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us via support@afrogift.com if you need any helps.
I haven’t even gotten my package yet…
I haven’t even gotten my package yet and it’s been ordered almost a month ago .
September 13, 2021
Reply from afrogift.com
Dear Theresa Peters, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@afrogift.com with any further concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Because I have not receive my complete…
Because I have not receive my complete order. I am still waiting on the book bag and the Pencil case.
September 13, 2021
Reply from afrogift.com
Hi Catrena Yarbrough, we’re so sorry that your experience did not match your expectations. This is on us. The backpack is in another parcel which is on its way to its destination. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We still didn't get the book bag
September 13, 2021
Reply from afrogift.com
Hi ANIYAH KELLEY, thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please keep in touch with us at support@afrogift.com. We would love to make things right if you give us another chance.
Never receIved the backpack just the…
Never receIved the backpack just the lunch bag.,
September 13, 2021
Reply from afrogift.com
Hi Emelder ONeil, we are sorry that your experience at Afrogift didn’t quite match your expectations. The backpack which is another parcel and it's on the way to you destination. You may reach us anytime at support@afrogift.com. Again, thank you for your feedback!
Haven't received my full order and it's…
Haven't received my full order and it's been over a month
September 13, 2021
Reply from afrogift.com
Hi Erika Slaughter, thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Please contact us at support@afrogift.com if you need any requirements.
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