Afro International Reviews 

9,121
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable money transfer service, noting that international payments are processed quickly, securely, and with transparent fees. People also appreciate the professional and helpful staff who are easily reachable via phone and quick to resolve any unexpected issues. However, some people mentioned that transactions were occasionally held and extra documents like bank statements and payslips were requested for identity verification. A small group of reviewers expressed frustration regarding these verification delays, stricter rules, and occasional difficulties when trying to send funds. Some users also noted that recent updates caused payment delays and unexpected transaction limitations.

What people talk about most

Service

Users describe positive interactions with service, highlighting that transactions are consistently prompt,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support staff are... See more

Payment

People report positive experiences with payment, highlighting that transactions are quick, easy to do online,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is easy to use,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as friendly, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Afro Iternational is one of the most trusted and fast money transfer company. They are so professional. One day, I mistakently transferred money from my mobile unintentionally and as soon as I got t... See more

Rated 5 out of 5 stars

Very helpful. Any transaction made is easy and quick to send/received money. Although sometimes asking for documents already submitted before is a bit waste of time. But overall, really happy with... See more

Rated 5 out of 5 stars

So prompt and very professional, especially receiving instant acknowledgment and receipts for money sent. Also informing the sender when the funds have been collected. I have also mistakenly send som... See more

Rated 5 out of 5 stars

What is this company doing well? My money transfers reaches the receivers on time. The staff at Afro International had always replied to all my email messages whenever I had needed to reach out to t... See more


Company details

  1. Money Transfer Service

Written by the company

Sending money Online has never been Easier! Afro International is one of the leading companies that specialize in remittances to Sierra Leone. We are also expanding our payment network to cover many more countries very shortly. With over 20 years of experience, we pride ourselves with our strong reputation and commitment to providing great customer service. In the UK we are registered with HM Customs and Excise under MLR No. 12147151 We are registered with Financial Conduct Authority (FCA/FSA) Registration No. 567426 as an Authorized Payment Institution (API). In the United States we are licensed in 4 states, Maryland, Virginia, Washington DC and Georgia. Our payout affiliates are present in each major town/village in Sierra Leone (such as Bo, Kono, Kenema, Makeni, Moyamba, Kabala and the capital, Freetown) and has over 260+ payout locations countrywide. Please check the 'Our Agents' page for a complete list. Please do not hesitate to contact us. We are always happy to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(9,121)

943 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a positive experience with Afro…

I had a positive experience with Afro International. The service was professional, and they were responsive to my questions. The whole process went smoothly, and I felt well taken care of. I would definitely recommend them to others.

July 28, 2026
Rated 1 out of 5 stars

They keep holding up my transactions…

They keep holding up my transactions because of my location. I will send money to but Afrointernational won’t release the money. It is very frustrating, because people spend their money on transport to pick it up

July 23, 2026

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