Agapediamonds Reviews 523

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the products, often describing them as beautiful, stunning, and of excellent quality, frequently exceeding expectations. Many appreciate the competitive pricing, finding that the company offers superior quality at a fraction of the cost compared to other retailers. However, some people experienced issues with their orders and delivery. A few customers reported receiving incorrect items or only partial shipments, and there were instances where products were shipped to the wrong address. Additionally, some reviewers were confused by product descriptions, leading to accidental purchases of simulated diamonds instead of lab-grown ones.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers express... See more

Quality

Customers had positive experiences with quality, often praising the beauty and sparkle of the diamonds, with... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the seamless ordering process,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many customers praise fast shipping, prompt... See more

Price

People report positive experiences with price, often highlighting great pricing and quality. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have always wanted a beautiful wedding set that makes a statement. The only stone I truly love are diamonds. Having purchased two previous styles I like knock out gorgeous but have short fingers and... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Beyond Expectations! Fit for a Queen 👑 This ring is everything I hoped for and more! It’s exactly as advertised—if not better. The simulated diamonds are breathtaking; they look genuin... See more

Rated 5 out of 5 stars

I wanted to write to share how pleased I am with the recent annual service of my ring. It is gleaming and sparkling and looks great (I also got the rhodium coating to freshen it up). Admittedly, whe... See more

Rated 5 out of 5 stars

Just received a Lab Grown Diamond Pendant for my wife. It is exactly as described. It is not a simulated diamond but rather a lab grown diamond with an IGI report included. So please read carefully... See more



Contact info

4.2

Great

TrustScore 4 out of 5

523 reviews

5-star
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Replied to 38% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I ordered two rings

I ordered two rings. They were both absolutely gorgeous! I did, however, decide to return one. I received clear instructions for the return and received my refund in a timely manner. I will definitely keep my eye out for another piece of jewelry to purchase from this business! Thank you for the beautiful ring and excellent customer service!!!

January 7, 2026
Rated 5 out of 5 stars

So far the experienced has been very…

So far the experienced has been very simple. I was worried paying in advance for the entire diamond prior to receiving it, but that’s the process! I am hoping it can arrive sooner than later before the 7-10 day window as I deploy on 2/7/26 and I’d love to be able to formally ask my wife to be, vs do it virtually. I would even be willing to pay extra to make it arrive sooner if possible

February 3, 2026
Rated 5 out of 5 stars

Outstanding quality and service!

My order for Valentine’s Day came way ahead of schedule. The diamond was a larger size than ordered, and of excellent quality. The price for the necklace was fantastic, significantly below competitors. I am a very happy customer!

February 2, 2026
Rated 1 out of 5 stars

Everything went wrong

Everything went wrong; this is my experience and actually receiving the item matters. I have yet to receive it

January 22, 2026
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Reply from Agapediamonds

We’re very sorry to hear about this. After reviewing your order, we see that it was shipped, and we don’t have any record of prior emails or support tickets from you. Please contact us and let us know what happened so we can resolve this as quickly as possible. Thank you: we’re happy to help.

Rated 1 out of 5 stars

I expected my order to ship within 2…

I expected my order to ship within 2 days but it hasn’t.

January 22, 2026
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Reply from Agapediamonds

We are sorry for any frustration and any confusion around shipping. All of our items are made to order and typically take 5–7 business days in production before they ship. The shipping method selected at checkout refers to the time in transit after the item ships, not the production time.
If you’d like, please message us with your order number and we can confirm your current production status and expected ship date. If you need to cancel due to timing, we’ll review the order right away and help you with the best option.

Rated 1 out of 5 stars

I paid 40

I paid 40
Dollars for overnight arrival and it’s not here. If it’s not here tomorrow by 6pm I will be cancelling order .

January 23, 2026
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Reply from Agapediamonds

I’m sorry for the frustration and the confusion around ‘overnight’ shipping. All of our items are made to order and typically take 5–7 business days in production before they ship. The shipping method selected at checkout (including overnight) refers to the time in transit after the item ships, not the production time.
If you’d like, please message us with your order number and we can confirm your current production status and expected ship date. If you need to cancel due to timing, we’ll review the order right away and help you with the best option.

Rated 1 out of 5 stars

Website is misleading

Website is misleading. These are simulated diamonds. I thought I was ordering lab vrown. Website misleads customer!!

December 12, 2025
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Reply from Agapediamonds

Hi, We sell both lab-grown and simulated stones, and each listing specifies which one it is. Please contact us with your order details so we can help

Rated 1 out of 5 stars

Checking shipping address

Need to check your mailing address and your billing address unfortunately mine is different and they using my billing address which I’m not there at the time to send this item. Get your shit together learn to look at billing address and shipping address to a common problem with FedEx and apparently it’s a problem with you.

January 20, 2026
Agapediamonds logo

Reply from Agapediamonds

I’m sorry for the frustration. For credit card orders, we ship only to the billing address as an anti-fraud measure. This policy is shown during checkout and in our Terms & Conditions.
That said, we want to help you receive your package. Please contact us directly with your order number and we’ll review what options are available

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