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AgelessRx Reviews 

2,577
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TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 832 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the seamless online platform and efficient service, noting that medical consultations are entirely straightforward and necessary prescriptions arrive promptly. People also highlight the exceptional product quality and the valuable guidance provided by supportive, knowledgeable health professionals throughout the entire process. Some reviewers were not happy with communication issues, mentioning that customer support can be very difficult to reach and responses inconsistent. Others additionally noted frustrating problems with product handling, reporting that items requiring proper refrigeration arrived warm or that incorrect orders were shipped.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective prescriptions, fast... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support representatives are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that everything has been very easy and smooth... See more

Quality

People report positive experiences with quality, highlighting effective supplements, excellent items, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Makes getting a drug prescription easier and ships to you. Doesn’t take as long as you think. My LDN has given me more energy and helped me lose the weight just sitting on my stomach. My MS makes... See more

Company replied

Rated 5 out of 5 stars

Ageless RX has been easy to deal with. The PA responded in a few days and my prescription was delivered within a week. I’ve been taking sermorelin for about 1 1/2 months and notice deeper sleep th... See more

Company replied

Rated 5 out of 5 stars

Love agelessRX and have recommended to many friends and colleagues. Why? 1) quick diagnostic review; 2) analysis of my needs (ie peptides); 3) delivery of product; 4) manufactured in USA to... See more

Company replied

Rated 5 out of 5 stars

No friction platform which I love. Let's be real, in today's modern age, we know what we want for longevity, but the barriers to entry are usually extreme. A provider quickly reviews your eligibility... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

At AgelessRx, we’re dedicated to transforming the way people think about aging. Rather than viewing it as an inevitable decline, we approach aging as a puzzle that can be solved, and a disease that science and innovation can help cure. We believe in a future where preventing disease is just as just as important as treating it, empowering everyone to add not just years to their life, by healthy, vibrant years, free of disease. Our mission is to address the root causes of aging, offering millions the opportunity to unlock their full potential through cutting-edge longevity products, tailored longevity treatments, and tools to improve their biological age. We don’t just treat symptoms—we empower you to take control of your health. As pioneers in the longevity space and leaders in preventive care, our first-of-its-kind platform delivers science-backed longevity prescriptions combined with ongoing, personalized care tailored to your health goals. No need for waiting rooms or guesswork—we make it simple to optimize your health for years to come. Our treatment options include Metformin, Rapamycin, Semaglutide, B12, Low Dose Naltrexone, and NAD+ injections—all carefully selected for their longevity potential by expert, US-licensed prescribers. Whether through advanced genetic insights, customized lifestyle recommendations, or innovative therapies that target the hallmarks of aging, our longevity-focused approach is designed to help you achieve a longer, healthier life Join us in redefining aging and taking control of our future. Together, we’re building a world where longevity isn’t just a goal, but a way of life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

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(2,577)

799 reviews in the last 12 months

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nad

Rated 1 out of 5 stars

Improper dosage/quantity

I have been with Ageless RX for about a year now. For that year it's been a 5 ⭐️ experience & products. However I've received a 1000mg NAD+ injection RX subscription and it was half the size of what I had been receiving for my subscription. The RX label is all the same however the bottle is half size. So I asked if they could please send me the rest that I received half amount.

Their response was that that was correct amount because label says it is, that it's in a smaller bottle. So both cannot be true if all labels are the same then volume of bottle have to be the same, OR it is correct volume, the label is INCORRECTLY dosaged for double amount?! It's apparently more important that they not send me additional vial, as opposed to admitting they have incorrectly dosed their Prescription Label.

Either way, I think the trust may be broken. I can't help but wonder how many times people have ordered something and they are ripping them off because of dosage "errors".

May 19, 2023
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Amy,

Thank you for being a loyal AgelessRx patient for the past year! We are sorry to hear about this recent experience & want to help. We truly appreciate the opportunity to look into this further & respond to your concerns.

Our team will be reaching out to you via email soon, to continue to work & ensure all your questions/concerns are addressed.

We look forward to connecting further soon!

Warm Regards,
Your AgelessRx Support team

Rated 1 out of 5 stars

I ask 3 times about the current…medicine im taking

I ask 3 times about the current medication conflict with
( NAD ) I never had any answers, so i wright another email asking to cancel my order since i didn't have answers to my questions, and suddenly i received an email w the tracking number ( NAD is on the way !)
but nobody told me if i do qualify for NAD ???
I WILL TRY TO SEND BACK THE INJECCTIONS ONCE I RECEIVE

February 9, 2023
Unprompted review
AgelessRx logo

Reply from AgelessRx

Thank you for reaching out to us Julio. We are so sorry you did not get the answer you were waiting for. Depending on volumes our team sometimes takes up to 3 business days to respond to inquiries (as stated on your screen when you submit a message through the portal). We do take this feedback very seriously & want to look into this further, as we are always looking for ways to improve upon our patient experience.

Rest assured there are no known interactions with NAD+ across RXs or supplements, as NAD is naturally occurring in the body. As long as your

A member of your team will reach out to you soon to connect further and assure your concerns are addressed.

Kindly,
AgelessRx

Rated 4 out of 5 stars

Just a question

Just a question, does anyone know what pharmaceutical company that agelessRX uses for the making of NAD? Where is The pharmaceutical company located?

November 14, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Jeanna,

Thank you for writing in to us. We are happy to answer this question for you! Please note, we have multiple pharmacy partners across the U.S. that are assigned based on state licensing for each patient & we are happy to connect with you further based on your state.

One of our team members will be reaching out to you shortly via your customer portal to see how we can assist further.

We hope to connect with you soon!

Cheers,
AgelessRx

Rated 1 out of 5 stars

First time ordering NAD injections

First time ordering NAD injections. Guy told me it would take one day for it to get shipped out . Well it’s been 6 and still saying processing on the status. Message them and no response. Very disappointing…

November 3, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Joseph,

Thank you for reaching out to us. We take this feedback seriously & appreciate the opportunity to assist further!

We are sorry to hear that pharmacy processing times were miscommunicated to you. We will be looking into this further. Please note, most orders ship within 3-5 business days following approval [excluding weekends & holidays], depending on how busy the pharmacy is.

Our partnering pharmacy requires 3-5 business days to compound & ship your order. Additionally, if your order was an injectable, injections are shipped via an expedited method Monday through Wednesday to avoid weekend delays. Any order placed on a Thursday or Friday, will ship the following week. There are no shipments sent on observed holidays.

A member of our team will reach out very soon, via your customer portal, with more details on your current order status.

For urgent needs you can always reach us by phone M-F 9:30am-4:30pm EST. Our main company phone number is 650-503-9990 & we are always happy to assist you.

Kindly,
AgelessRx

Rated 3 out of 5 stars

Inconsistent customer experience

Inconsistent customer experience. First order of NAD patches, I received in 5 business days. Dashboard updated promptly. Now second order, it’s been more than 10 business days. No telephone number and the website says THREE business days for a response? I’m looking at their competitor now for an alternative.

November 3, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Judy,

Thank you for writing in and providing us the opportunity to respond & get this information for you.

We take this feedback very seriously & we are continuing to work on ways to better update our patients on where their order is in the process, as most of our products are compounded in small batches/individually. Our main company phone number is 650-503-9990, as stated on our website. For urgent needs you can always reach us by phone M-F 9:30am-4:30pm EST.

GOOD NEWS! Upon looking into this further we can see shipping was updated for you on the 5th business day of pharmacy processing. Most orders ship within 3-5 business days following approval [excluding weekends & holidays], depending on how busy the pharmacy is.

In that spirit, it looks like a member of our team also reached out to you to ensure you received the tracking information, as it also should have been emailed to you yesterday.

Please don't hesitate to reach out to us for any additional questions.

Kindly,
AgelessRx

Rated 5 out of 5 stars

I have had such a wonderful experience

I have had such a wonderful experience with agelessrx! I have been on a mission to go all natural, and the supplemental lines like NaD and the B12/Mic injections have helped tremendously in my overall health, mood, energy, and muscle recovery! The care team has been quick to respond and so fantastic to work with. I recently had a package of supplements that I never actually received and they were so quick to replace the package immediately with no extra cost to me. It was such a generous response. I have appreciated working with their team so much! I cannot say enough good things. Definitely worth the investment. Thank you, Agelessrx!

October 11, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Leah,
Thank you for taking the time to share about your experience. We are thrilled to hear about your health improvement progress with our overall wellness & how the customer experience team was able to assist with your supplements order.

We are truly here to help! Please let us know if you need anything in the future!

Cheers,
AgelessRx

Rated 5 out of 5 stars

AgelessRx is a wonderful company

AgelessRx is a wonderful company. I have been a customer for about 6 months. Their products are high-quality consistently and their customer service is wonderful and they are so accessible to me. I use quite a few of their products and keep them all on auto order which makes getting my products each month so easy and convenient. The initial process to request and initiate a prescription is very simple and straightforward and not very time consuming. It’s stress-free and it also saves me a trip to a clinic to have vitamin B 12 shots every week so I am loving that as well. I am extremely happy with each and every one of my products and I am noticing so many health benefits including benefits in my cognitive functioning. NAD+ is amazing for SO many reasons and I highly recommend!

September 27, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Amazing news LK!
Thank you for taking the time to share about your overall experience. We look forward to continuing to hear about your progress.

Please do not hesitate to reach out to us if there is anything we can do to help!

Cheers,
AgelessRx

Rated 5 out of 5 stars

Great products and customer service

Ruby P. Provided an amazing customer service! She looked into my product shipment situation and solved my inquiry before my upcoming trip. I love AgelessRx products; LDN is the best for helping any cravings and aiding weight loss, as well as helping with mood and inflammation. I also am a big fan of NAD, a must try for anyone who desires to give a boost to their mitochondrial energy. AgelessRx makes expensive science based biohacking affordable and accessible. Thank you!

August 25, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi there! Thank you for taking the time to share with us your experience with Ruby & about our products. We are thrilled to hear this feedback from a fellow longevity enthusiast.

Please do not hesitate to let us know if you need any assistance in the future!

Cheers,
AgelessRx

Rated 5 out of 5 stars

Amber in customer support is fantastic!

Amber in customer support is fantastic. AgelessRX is great, but like all thriving companies, they experience growing pains. The compounding pharmacy Innovation is swamped with AgelessRX orders and does not handle the volume efficiently. Orders often sit in the 'pipeline' for days before beginning to be processed. Innovation frequently runs out of components necessary to fill/ship the order- vials, icepacks, it's always something. When a delay occurs, I call AgelessRX customer service and ask for Amber.

Other customer support reps are less pro-active, but Amber responds like a business owner. She doesn't offer excuses- Amber goes into problemsolving mode and does whatever it takes to get the issue resolved.This time, Amber immediately rerouted my order to an alternative compounding pharmacy, Archway Apothecary. They filled my order on the spot and had it shipped out same-day. I will be requesting Archway on all future orders!

Amber is the sole reason I continue to order from AgelessRX instead of ordering my NAD+ from other sources. Thank you Amber, once again! And thank you Archway Apothecary for getting my order filled AND SHIPPED literally within an hour of Amber's call.
Great service!

August 5, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

What an incredible and thoughtful review, Amy! Thank you so much for sharing your positive feedback with us. We will be sure to share with Amber and Archway. Please let us know if there is anything else we can do to help you at this time!

Rated 4 out of 5 stars

NAD+ Has helped with my depression

Working with the rep amber is my favorite part aside from using the product. I love her customer service. This product has helped me operate at great potential. At 34 years old I’ve dealt with a lot of trauma being African American and growing up in the “hood”. This has helped with my depression, mood and clarity. Not to mention energy. Thank you for providing a cost effective solution for me.

August 1, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

We are so glad to hear that, Napoleon! Thank you so much for taking the time to share your experience. We can't wait to hear about how things are going for you. Please do not hesitate to contact us should you need any further assistance. Cheers!

Rated 5 out of 5 stars

Affordable option to help yourself

I am currently taking NAD+ injections, LDN, and GSH nasal spray. Signing up for Ageless Rx has been one of many steps I'm taking to better myself for the future. I think only time will tell what the results bring, but I do feel good, and I have had no adverse effects. I trust this company because their customer service is outstanding. They sent me 2 replacement vials without hesitation, I was so impressed! They will answer any questions you may have. If you're trying to "undo" damage you may have done in your past like I am, these products are for you.

March 10, 2022
Unprompted review
AgelessRx logo

Reply from AgelessRx

Thank you so much for taking the time to share about your positive experience with us, Rebecca! We are overjoyed to hear about your excellent service and how the products are helping you along your health journey!
Please do not hesitate to reach out if there is anything more we can do to help!

Kindly,
AgelessRx Customer Service

Rated 5 out of 5 stars

This was such a lifesaver for me

This was such a lifesaver for me . I wasn’t able to drive to my Dr to get the NAD iv Infusions due to my condition. This delivery with the injections was the only thing that got me out of my bed, functioning again. 1 month with one vile and great energy. I’ve had huge improvements with my skin as well. This assisted my body in The elimination of toxins from a long term mold infection. NAD was the first thing that decreased my debilitating inflammation and brain fog. NAD helpS to rebuild the mitochondria, which are vital for cellular renewal, and energy. Immediately my swelling would go down and my skin would glow. The first 24 hrs after a 50 unit injection I would experience a detoxifying effect which was key to ridding my body of the harmful toxins. AFter a full nights rest , I felt completely energized and clear for about a week;) I never had 3 days in a row before this. FOR 3 yrs. MY Dr. starting With the iv solutions at first was so helpful after a while it was not affordable or easily accessible but I still needed help to function normally. This membership really was life changing. I’m so happy to have a place like this so we can get that boost our bodies so desperately need. Anyone struggling with medications, with-drawling, chronic fatigue, infection, cell oxidation , mold/mycotoxins ,even addiction, or just wanting better skin , less wrinkles, and more energy,this will be a Godsend..especially in your own home. 1 injection a week for 1 month was all I needed to get back to myself. I haven’t had one in weeks;) ;) will definitely recommend ;) thank u !

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Started Tretinoin after NAD and love it.

About a year ago, I had heard about AgelessRx from a friend who started taking Metformin and LDN. I decided to give it a try and came across the NAD cream. I was using the patches as well as the facial cream and I immediately had friends commenting on how healthy I looked.

I've tried to keep a decent skin care routine, especially for my face but never really found anything I liked. As a teen, I neurotically washed my face and used Oxy soap out of fear of acne and I ended up drying my skin really bad, I have a wrinkle on my forehead that I've had since my early teens. As i got older I started seeing wrinkles under my eyes, and was developing that Richard Nixon look above my mouth. The NAD helped a lot, there's no doubt that it set the stage for the rest, but now that I've added the Tretinoin, the wrinkles under my eyes are pretty much gone, the big on on my forehead is there if you look closely but it's mostly been eliminated and the area around my mouth has smoothed out.

Skin wise, I look several years younger than I did a year ago. I don't know if things would be different if I started the Tretinoin first and then went to NAD but they've both had very clear impact.

Dealing with AgelessRx is beyond simple, they do things very quickly and they are as helpful as people can be. I suspect before much longer we'll see quite a few more people started these treatments b/c they're effective, easy, painless and pretty cheap.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Not your typical telemedicine experience...

The providers are backed up by a super responsive, knowledgeable customer support staff. I've reached out to them three times, now, within 8 hours (usually more like 2 hrs) I have not just follow-up, but the answer, such as shipping eta and tracking info as well as general process overviews. Thanks Ruby and the team at Ageless. They are the reason that I keep coming back. Also, NAD+ is absolutely amazing.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

I was looking for Metformin after…

I was looking for Metformin after hearing about it in Dr Peter Attia's podcast. I've long been interested in longevity. After reading more, I found out about rapamycen and decided to give AgelessRx a try. The experience couldn't be any easier, it really couldn't. There's an questionairre, then an intake form, the doctor reviews it and in my case, there weren't any issues so I had my Metformin in the mail a few days later. A friend that's a cosmetic surgeon was telling me about NAD cream and how it's a 'slam dunk' at every appointment. Basically, if people are interested, after intake, they take a picture of your face, apply a small amount to one side of your face and go through with the rest of the consult. Then when they're done, they take another picture, give you a mirror and boom, it's a sale. I was not really concerned about my wrinkles but I had one in my forehead since I was a teenager, I dried my face out so bad constantly washing it and using Oxy clean for fear I might get acne that I create a bad wrinkle. Long story short, the NAD cream worked like magic. Magic. Every single time since I've started taking it that I've seen someone I haven't for a few months, I hear "Wow, you look great" or something similar b/c it really did a number on my face. I wish I could post pictures to show how much of a difference it's made.

Then I figured if this worked as well as it did, I'll try the patches. Ok, i screwed up with those and the video on YouTube is dated, I had different patches and screwed up my first two. But it's easy enough once you understand the concept, I'd just suggest you make really sure you understand which side is which and get it right. That said, i frequently have very sore wrists and knees which ache during Jiu Jitsu practice. I can't say for 100% certainty how much is possible expectation and how much isn't, but I know for sure there's a big part of it that's different. (You only get 12 so it's hard to say, esp b/c i screwed up with 2 of them) but each time I've used the patches before practice, I've had little or no pain, nor much the next day.

I can absolutley swear by the metformin, no doubt about it. I didn't have high blood sugar or diabetes but I was overweight and i mean, the hunger control and stable energy throughout the day is unequstionable. I didn't have a hard time at first, some people get upset stomachs but i didn't. In any case, I love the stuff. Same with NAD cream, i mean, if I could post pictures, there's just no debating it. The patches very much seem to help, but I'll wait until I've taken it a little longer before saying for absolute certain you'll love them - but pretty sure you will.

Now, I'm looking to try the Nasal NAD and hopefully get to participate in the rapamycen study, we'll see.

In any case, the service is fast, it's exceptional, it's simple. This is probably the easiest to use service I've encountered and every from Dr Z himself to the staff is just friendly, really good at what they do and a pleasure to deal with. I know at this point I probably sound like a shill, but honestly, they're just that good. I am willing to bet there will not only be a negative review, but there won't even be 3 star reviews, this place is just THAT on the ball.

August 21, 2021
Unprompted review
Rated 5 out of 5 stars

AgelessRx A+++ So glad I found them!

My experience with AgelessRx has been great! 10/10 Dr. Z is super nice and helpful. The process was easy to set-up and the therapies (NAD injections and LDN) have helped increase my energy, I have lost weight and my sleep as improved! This is a great service and I will be a customer for a long time. Highly recommended. I love the premise of this service and how easy it is for me to get started. A++

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

I feel like my early 20s at 34

I feel like my early 20s! I am 34 & was feeling run down, did a biological blood test & found my body’s age is 39!!! No wonder I feel like crap all day.

It’s been 6 weeks into my GSH & NAD patches 1 day per week & wow what a difference!
- hang overs are gone
- gym workouts energy increase by 200%
&
My testosterone levels almost doubled somehow to over 1,000

This shiz is amazing. I have since put my parents, brother & friend on the patches

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Lightbulbs turning on in my brain!

I am a 42 year old woman that has been through very severe levels of trauma and toxic stress over the last 7 years. I also come from a severely traumatic childhood and upbringing; all of these things drastically impact the health of the nervous system and the brain. Within the last year or two, I started experiencing severe cognitive decline; symptoms that felt like Alzheimer’s. Everything has been difficult; especially my short term memory, my ability to think critically, socialize. Within a couple large doses of the NAD+ IV I have felt a major difference; it feels like light bulbs are turning on in my brain and body. You can literally feel this on a cellular level. I am making many other lifestyle changes to complement this treatment and will keep buying. I prefer the IV over the patches, it’s been surprisingly easy to administer and not painful. I highly recommend them; their products, packaging, customer service, delivery times, everything is five stars. Learning about the science of stress and aging and how NAD+ helps this, has also been so helpful. I am hooked.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Finally there is help for aging…

Finally there is help for aging people.AgelessRx offers you multiple ways to get your Nad+ levels up to where you start to feel young again.AgelessRx also offers GSH the master anti-oxidative.AgelessRx has a doctor that will approve your prescription after you fill out a questionnaire. You can even get Metformin.This company rocks! Because they are truly from the future here now to help aging people.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer support from Galina…

Great customer support from Galina today in regards to how to correctly apply NAD+ patch. She walked me through the procedure over the phone and I was able to accomplish all this while on the phone. In addition, I am taking LDN low dose naltrexone for pain through this company and am totally satisfied. I was barely able to participate in my life for so many years - now, my whole life has been changed for the better. I can highly recommend this company without hesitation for their wonderful medical products that have made a huge difference in my life.

April 7, 2021
Unprompted review

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