Banner for AgelessRx

AgelessRx Reviews 

2,576
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 832 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the seamless online platform and efficient service, noting that medical consultations are entirely straightforward and necessary prescriptions arrive promptly. People also highlight the exceptional product quality and the valuable guidance provided by supportive, knowledgeable health professionals throughout the entire process. Some reviewers were not happy with communication issues, mentioning that customer support can be very difficult to reach and responses inconsistent. Others additionally noted frustrating problems with product handling, reporting that items requiring proper refrigeration arrived warm or that incorrect orders were shipped.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective prescriptions, fast... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support representatives are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that everything has been very easy and smooth... See more

Quality

People report positive experiences with quality, highlighting effective supplements, excellent items, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Makes getting a drug prescription easier and ships to you. Doesn’t take as long as you think. My LDN has given me more energy and helped me lose the weight just sitting on my stomach. My MS makes... See more

Company replied

Rated 5 out of 5 stars

Ageless RX has been easy to deal with. The PA responded in a few days and my prescription was delivered within a week. I’ve been taking sermorelin for about 1 1/2 months and notice deeper sleep th... See more

Company replied

Rated 5 out of 5 stars

Love agelessRX and have recommended to many friends and colleagues. Why? 1) quick diagnostic review; 2) analysis of my needs (ie peptides); 3) delivery of product; 4) manufactured in USA to... See more

Company replied

Rated 5 out of 5 stars

No friction platform which I love. Let's be real, in today's modern age, we know what we want for longevity, but the barriers to entry are usually extreme. A provider quickly reviews your eligibility... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

At AgelessRx, we’re dedicated to transforming the way people think about aging. Rather than viewing it as an inevitable decline, we approach aging as a puzzle that can be solved, and a disease that science and innovation can help cure. We believe in a future where preventing disease is just as just as important as treating it, empowering everyone to add not just years to their life, by healthy, vibrant years, free of disease. Our mission is to address the root causes of aging, offering millions the opportunity to unlock their full potential through cutting-edge longevity products, tailored longevity treatments, and tools to improve their biological age. We don’t just treat symptoms—we empower you to take control of your health. As pioneers in the longevity space and leaders in preventive care, our first-of-its-kind platform delivers science-backed longevity prescriptions combined with ongoing, personalized care tailored to your health goals. No need for waiting rooms or guesswork—we make it simple to optimize your health for years to come. Our treatment options include Metformin, Rapamycin, Semaglutide, B12, Low Dose Naltrexone, and NAD+ injections—all carefully selected for their longevity potential by expert, US-licensed prescribers. Whether through advanced genetic insights, customized lifestyle recommendations, or innovative therapies that target the hallmarks of aging, our longevity-focused approach is designed to help you achieve a longer, healthier life Join us in redefining aging and taking control of our future. Together, we’re building a world where longevity isn’t just a goal, but a way of life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,576)

798 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
nad

Rated 5 out of 5 stars

Great NAD+

I have been using NAD+ for quite some time. I was with a different company at first, but as they were unable to ship to California, I found AgelessRx and I am completely happy with the product and delivery.

August 30, 2026
AgelessRx logo

Reply from AgelessRx

Hi Liz,

We're so happy to hear that you've found a great home with us for your NAD+ needs, especially after your previous experience. We appreciate you choosing us and are glad our product and delivery meet your expectations. Thank you for your wonderful feedback!

We look forward to supporting you on your longevity journey!

Kindly,
Chloe
AgelessRx

Rated 5 out of 5 stars

When I researched vitamin B12…

When I researched vitamin B12 injections Ageless RX had the best reviews but they offered an even better combination. B12 with MIC. I really feel more energized and didn’t realize how depleted I was. I recently am waiting on NAD +. I am being very well guided and communication is wonderful.

September 5, 2026
AgelessRx logo

Reply from AgelessRx

Hi Linda!

Thank you so much for taking the time to leave us a review.

We work hard to provide the best quality products and service possible and we're so glad to hear you've had a great experience and are already seeing the benefits. :)

If there is ever anything we can do to assist, please don't hesitate to reach out. We look forward to supporting you on your longevity journey!

Warmly,
Cheyenne

Rated 1 out of 5 stars

I’m not seeing any positive results…

I’m not seeing any positive results after taking NAD+ for over a month and a half. Also, the needles that are sent for injections are junk. They often bend when inserting them into vile. I’d like to discontinue use and be refunded please.

August 14, 2026
AgelessRx logo

Reply from AgelessRx

Hello Jason,

Thank you for sharing your experience and bringing this concern to our attention.

We are so sorry to see that you are not experiencing the benefits you were hoping for with the injections. It can take some time to notice visible benefits.

We will be reaching out to you directly to connect further and assist. Looking forward to hearing from you!

Warmly,
Chloe
AgelessRx

Rated 5 out of 5 stars

Products are sent from reputable United States pharmacies. The pharmacy information is on your prescription bottle and you can actually call the pharmacist if you have questions about your prescription.

Great products, customer service and delivery service. Products shipped in a few days. Customer service is quick to respond and there is a phone number where you can call and speak with a rep in person. No long waiting. I order Tirzepatide, Somorelyn and NAD + and have never had a problem.

August 6, 2026
AgelessRx logo

Reply from AgelessRx

WOW! We really love when we can hear such amazing feedback from our users! Sounds like overall you are having a great experience and we are so glad to hear. We have an amazing customer experience crew that works hard each day to ensure our service is above what you would expect.
Do not hesitate to reach out if you have any questions, we are always here to help!
We look forward to continuing to support you along your Longevity Journey!

Kindly,
Your AgelessRx Team

Rated 5 out of 5 stars

Exceptional Product

I received exceptional service and a quality product. The NAD+ nasal spray has increased my energy and mental clarity.

August 6, 2026
AgelessRx logo

Reply from AgelessRx

Hi there,

Thank you for sharing your wonderful experience! We are thrilled to hear that you've received exceptional service and are seeing such positive results with the NAD+ nasal spray, especially with increased energy and mental clarity. We appreciate you trusting us with your journey!

We look forward to supporting you on your longevity journey!

Warmly,
Chloe
AgelessRx

Rated 1 out of 5 stars

Not worth it at all.

Pretty sales-oriented. Some of the meds that need to stay refrigerated arrive warm. I tried the NAD, LDN, and sermorelin - honestly saw zero results on any of them. The customer service is very lacking - they are hard to get a hold of, spotty in their responses, and inconsistent between reps. It feels like they have customer service weeks - one week they have some reps, and other weeks it’s crickets. If you can get the meds from a different company, definitely do that.

August 4, 2026
AgelessRx logo

Reply from AgelessRx

Hi Kevin,

Thank you for sharing this feedback. We always aim to provide the best possible experience, and we're sorry to hear that wasn't the case here.

We understand how frustrating it can be to not see results as quickly as hoped, we'd encourage sticking with your prescribed protocol for at least 90 days to give your body time to adjust.

On storage: handling needs can vary by medication, and some formulations maintain potency in transit as long as the vial stays sealed. That said, we can certainly understand concerns regarding refrigeration especially in the warmer months and we’re always happy to share transit and stability studies so you can feel confident in your medication's integrity.

We see you're already in touch with our support team and they are working to address your concerns. Please don’t hesitate to each out if there is anything else we can do to assist. We look forward to continuing to support you on your longevity journey.

Warmly,
Your AgelessRx Team

Rated 5 out of 5 stars

Great customer service reliable…

Great customer service reliable delivery and source. Delivered refrigerated. I made the mistake of trying NAD fron RnK health, they are horrible took my money never got the order until I called for a refund. Still with Ageless RX a little pricey though

August 15, 2025
AgelessRx logo

Reply from AgelessRx

Hi Tracey,

We're happy to hear that our customer service and reliable, refrigerated delivery met your expectations. We understand your concern regarding pricing and appreciate you sharing your experience with us. Your feedback helps us to continually improve our services.

We look forward to supporting you on your longevity journey!

Warmly,
Chloe
AgelessRx

Rated 1 out of 5 stars

This has been an extremely frustrating…

This has been an extremely frustrating and disappointing experience. Problems with my NAD+ shipments from day one. Pre paid for a 3 months supply and not hearing back. Stay away!!!

July 11, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Thank you for your review as your feedback is very important to us. We ensure all responses occur during normal business hours through your AgelessRx portal. While we understand your frustration, we hope you will share this insight with our team internally so we can effectively and accurately support your concern.

We appreciate your patience and look forward to supporting your Longevity Journey!

Kindly,
Your AgelessRx Team

Rated 5 out of 5 stars

The NAD+ has value

The NAD+ has subtle but valuable impact on my energy level.

June 30, 2026
AgelessRx logo

Reply from AgelessRx

Hi Karen,

We're so glad to hear our NAD+ product is having a valuable impact on your energy levels. Thank you for your positive feedback!

We look forward to supporting you on your longevity journey!

Warmly,
Chloe
AgelessRx

Rated 1 out of 5 stars

AgelessRX lies!!!!

Working with Agelessrx has been a nightmare from the beginning. They are not honest on their website about how they will charge you for a quarter (3 months) worth of treatment and If you do sign up you will not be charged $99 the first month like it says on their website. Instead will charge your credit or debit card a random $349 (this is with the discount they promote. So it is supposed to be about $450 worth of NAD+. For the first quarter this seems like a decent deal. But you do not get to try it for a month, you are locked in. Treatment is said to be sent monthly for those 3 months of the “quarter” . But if you cancel your subscription and do not to renew for additional months, they stop shipping you the NAD+ and even though you paid (up front without clearly saying they would do that) which they say is supposed to be for a full quarter or 3 months, they do not send you the 3 months amount of medication. They tell you that the $349 is for two months only (even though they say it is for a quarter). They just say you cancelled your prescription and you need to pay additional money for the third month prescription. Soooo, I paid over $175/mo for an advertised much lower cost for their NAD+. They say on their website that you can get the quarter worth of medication for less than the $159 for monthly program but it ends up costing you much more than if you did the one month at a time payments.

You absolutely will not be charged $99 your first month even though they send you a receipt saying $99 when they accept you after reviewing medical information you entered. This is false advertising And you cannot dispute it. And then they emphasize how if you sign up for that, you signed up for a full quarter which is $449 but you only pay $349 with their first time buyer promotion. This also is not true, it is only for two months. Which turns out to be more ($175/mo) than if you had just paid monthly.

They also said on the prescription bottle to take 10-50 ml 3 times a week the 2nd month. That was not true either. They only give you enough for 10ml 3 times a week despite yet another lie on the dosing on their prescription bottles.

Customer service does respond like their reviews on their website say, but they absolutely are not easy to work with and will not try to work with you in any way, they do not take accountability for their deceptive actions and they threaten lawsuits in their communications. Those reviews are probably another lie.

If you feel like being utterly betrayed over and over, definitely use Agelessrx.

If you hope to have a truly good experience, DO NOT USE AGELESSRX!!! I will never use this company again. Extremely disappointed!!!

July 1, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hello Jannette,

Thank you for taking the time to leave us a review. We take all feedback seriously and hope to make this situation better for you. We see that you are in contact with one of our customer service team members today and hope this issue is in the process of being resolved, but please do not hesitate to reach out to us directly if there is anything else we can do to assist your patient experience – we are always happy to help.

We look forward to continuing to support you on your longevity journey!

Rated 2 out of 5 stars

Multiple shipments arrived warm because…

Multiple shipments arrived warm because they pack the product on Friday, but it doesn't ship until Monday. I give them 2 stars instead of 1 because they did replace the product until recently. It was actually warm to the touch. The ice packs were completely melted. Inadequate shipping from Florida to Washington. I messaged them and was told it was a different formula that could be warm. Hmmm... that's why it was packed in ice with instructions to refrigerate. I thought I was paying extra for quality and service. Nope! Found it at a better price and realized the new supplier's NAD+ felt more effective. Buyer beware!

June 9, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi there,

Thank you for sharing your experience. We take temperature concerns seriously and would love the chance to look into this situation for you and ensure it is resolved.

To address the warmth you noticed: depending on the pharmacy, medication, and formulation, some products may not need refrigeration until first puncture, or stay viable for a number of days without it. We're always glad to provide transit or stability studies and Certificate of Analysis’ upon request to ensure patients feel confident in the medication they received. In the summer, ice packs are often added as a courtesy for temperature regulation, even if medications may not require them.

We've requested more details through Trustpilot so we can connect directly, but you're also welcome to reach us through your customer portal or at info@agelessrx.com.

We appreciate your feedback and look forward to connecting and making things right.

Warmly,
Cheyenne

Rated 1 out of 5 stars

Send me an old vial of NAD + not made…

Send me an old vial of NAD + not made to order like it is supposed to be but maybe someone’s returned item . I’ve purchased NAD + in the past and it has a max of a 3 mos shelf life : made to order . The item I received had a shelf like of 30 days . I didn’t know cause I was trying NAD + nasal and ordered the vial as a back up in case the nasal spray didn’t work out image my surprise that my NAD is expiring in less then 10 days . When I just received it . Don’t waste your money . I only ordered from them cause reviews said they offered a better quality NAD . I wouldn’t know they refused to make it right and send me a new one or refund me .

May 27, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Marie,

We appreciate you sharing your experience and feedback regarding the NAD+ product you received.

We want to assure you that all of our partner pharmacies are certified 503A compounding pharmacies, held to strict FDA compliance standards, with every product overseen by licensed pharmacists and tested for quality before it reaches you. Our pharmacies do not accept any medication returns.

That said, beyond-use dates for unpunctured vials can vary based on the compounding formulation, and all punctured vials are recommended for disposal within 28 days per CDC guidelines.

We're sorry to hear your concern wasn't resolved to your satisfaction and would love the chance to make this right. We have requested more information through Trustpilot so we can connect with you directly. Or, if you'd like to reach out to us, please feel free to do so through your customer portal or email us at info@agelessrx.com

We look forward to connecting.

Warmly,
Cheyenne

Rated 5 out of 5 stars

I recommend you try the B12 and NAD+

I recommend you try the B12 and NAD+. I feel so much better. More energy and clear mind. Definitely worth the money

June 17, 2026
AgelessRx logo

Reply from AgelessRx

Hi Crystal, thanks so much for the shoutout for our B12 and NAD+ product offerings. So glad you are seeing benefits from both of these subscriptions. Please let us know if you have any questions, we are always here to help!

Kindly,
Your AgelessRx Team

Rated 5 out of 5 stars

Quality products, through follow-ups & excellent customer service

I value your professional health verification process over sales-driven interactions. Proactive follow-up for my year-long Zepbound treatment has been lacking, but NAD+ and Srnorelin has been a game-changer. It successfully restored my energy and focus, allowing me to remain highly active and manage my business at age 64.

June 15, 2026
AgelessRx logo

Reply from AgelessRx

Hi Melanie,

Thank you for taking the time to share your experience with us! We're honored by your trust in our clinical approach and appreciate your thoughtful feedback.

We're thrilled to hear that NAD+ and Sermorelin have made such a positive impact on your energy, focus, and overall quality of life. Stories like yours are exactly why we do what we do.

Thank you as well for your feedback regarding follow up during your treatment journey. We are always looking for ways to improve the patient experience.

We appreciate your business and look forward to continuing to support your health and longevity goals.

Kind regards,
Ruby

Rated 3 out of 5 stars

My NAD+ was warm upon opening the…

My NAD+ was warm upon opening the package.

June 7, 2026
AgelessRx logo

Reply from AgelessRx

Hi there,

Thank you for taking the time to leave us a review.

Medications can differ in storage and handling requirements depending on the pharmacy and formulation. Some products are specifically formulated to maintain potency throughout transit, provided the vial remains sealed, while others require stricter temperature control. We are always happy to share our transit and stability studies so you can feel fully confident in the integrity of your medication.

That said, we completely understand patient concerns around refrigeration, particularly during the warmer months. Your feedback has been escalated to our team, and we will be reviewing your account and reaching out to you directly to make sure your concerns are addressed appropriately.

Thank you again for bringing this to our attention. We look forward to connecting with you soon!

Kindly,
Cheyenne

Rated 5 out of 5 stars

Ageless has made making myself…back to myself but better than ever!

Ageless has made making myself healthier and achieving optimal health SO much easier than any method I’ve tried, so far! I have a short term memory disorder from a gas leak in a house I was renting. From NAD+ to Sermorelin, I have been feeling like I’m finally on the road to getting, not only back to “old me”, but even better!

June 2, 2025
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hello Abbie,

Thank you so much for taking the time to share your story with us! We are incredibly moved to hear about your health journey, especially given the challenges you have faced.

Knowing that our NAD+ and Sermorelin treatments are helping you feel like yourself again and even better is exactly why we do what we do. Our goal is always to make optimal health as seamless and accessible as possible.

We are honored to be a part of your wellness journey and look forward to supporting you every step of the way on your road to feeling your absolute best.

Warmly,
Chloe

Rated 3 out of 5 stars

I ordered the Nasal NADS+ ( this isn’t…

I ordered the Nasal NADS+ ( this isn’t the first time as I’ve used the ReadyRx in the past) I thought I’d try another company. From beginning AgelessRx went smooth from ordering to delivery.. Until I opened the packaging. Mind you I received the order directly from the UPS delivery guy himself and with minutes opened the packaging. The content were warm. The 2 cold packs were room temperature. The product was not cold at all. Well this was very disappointing because in order to be effective it must be cold because this product is very sensitive to warm temperatures. It loses its optimal and therefore is not an effective. I contacted team asking for replacement let’s see what happens.. that was 5 days ago ( the weekend included).AgelessRx Gotta do better in shipping otherwise what’s the point ? I will update regarding their response
Shipping NAD+ (Nicotinamide Adenine Dinucleotide) at a specific, controlled temperature—typically 36°F to 46°F
—is critical to maintain the molecule's stability, potency, and overall effectiveness. NAD+ is a delicate biological compound that is susceptible to thermal degradation, meaning heat can break it down, rendering it less effective or completely useless

April 22, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi there Michelle,

Thank you for taking the time to leave a review.

We certainly understand your concerns and we sincerely apologize for any trouble or confusion. We partner with US-based licensed pharmacies that are 503A compounding pharmacies, which require strict FDA compliance, including undergoing regular inspections of their facilities and products while following state and federal regulations.

All our pharmacy partners go through rigorous quality assurance testing, sourcing from FDA-approved distributors, complying with state boards, and receiving a valid Certificate of Analysis (COA). Our pharmacy partners choose to go above and beyond, achieving voluntary certifications and accreditations, including LegitScript certification, National Association of Boards of Pharmacy® (NABP®), and/or PCAB Accreditation.

That said, there are a number of products where the formulation does not require refrigeration prior to first use. The ice packs included are often to support temperature regulation during our 2nd day air shipping timeframe.

We would be happy to look into your concerns and ensure the correct action was taken here, as well as provide transit or stability studies and a certificate of analysis for your peace of mind. We have requested additional information via TrustPilot and would love to resolve this issue for you.

We look forward to hearing back and connecting with you.

Warmly,
Cheyenne

Rated 5 out of 5 stars

I’m taking NAD+ from agelessRX and it’s…

I’m taking NAD+ from agelessRX and it’s a game changer in my life

April 23, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi there!

Thank you for taking the time to leave us a review.

We are so happy to hear that NAD+ has had such a positive impact on your life!

Please let us know if there is anything we can do to help in the future. We are excited to support you on your longevity journey!

Warmly,
Cheyenne

Rated 5 out of 5 stars

NAD+ is the best

Shipping is on time and fast! The NAD+ is great I feel amazing. I take a handful of peptides but I feel great and believe that NAD+ is a must if you are going to be on peptides!

April 7, 2026
AgelessRx logo

Reply from AgelessRx

Hi Matthew,

Thank you for taking the time to leave us a review!

We certainly strive to provide the best quality products to our patients as quick as we can, and we're so happy to hear we've done so! We truly appreciate your kind words. :)

Please let us know if there is anything we can do to help in the future. We are excited to support you on your longevity journey!

Warmly,
Your AgelessRx Team

Rated 1 out of 5 stars

Terrible experience with AgelessRX

Terrible experience with AgelessRX. I got the NAD+ nasal spray, sprayed it three times across two days (which is standard) and had the worst histamine flare up I’ve ever had! I’m completely congested & runny itchy inflamed nose, I’ve been sneezing nonstop for three days, watering itching eyes, red bumps all over my face and neck. This is TERRIBLE! I called them and they said there was nothing they could do to refund me. After I pushed the most I got was that they could apply the credit to a different NAD product. Why would I want to do that after having this bad of a reaction!? And it was on my birthday so ruined my birthday weekend. Just bad customer service.

April 11, 2026
Unprompted review
AgelessRx logo

Reply from AgelessRx

Hi Shea,

Thank you for sharing your experience.

We are very sorry to hear your experience thus far has not exceeded your expectations. We work hard daily to train and educate our team to provide the highest quality of service and expect just that from everyone here at AgelessRx. We would certainly love to help resolve this issue for you. We have requested more information from you through Trustpilot so we can connect with you directly. Or, if you'd like to reach out to us, please feel free to do so through your customer portal or email us at info@agelessrx.com

We look forward to touching base with you and seeing how we can support you moving forward.

Kindly,
Your AgelessRx Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look