I thought the lip plumper was too expensive, but I gave it a try. I think it has helped some. I just wished it were more affordable. I may get another one when this is gone, but a discoun... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I have only had this product for 3 days to use. It happens to be at a time when my allergies are pretty bad. My eyes get quite puffy during times like this but Agelyss seems to be keeping the swelli... See more
Company replied
Alittle too expensive Worked outstandingly remove scar stains scars " from my legs from IED They were "permeantly " scared but now purple/black stains almost gone discolor of Balch and Purple alm... See more
Company replied
I like the product a lot, but each jar only contains one ounce. I have age spots in my hands, arms and chest so one jar doesn’t go very far. I called your company asking how long does it take to see... See more
Company replied
Company details
Information provided by various external sources
Agelyss brings you scientifically-proven skin care products that actually work. Cruelty-Free & Paraben-Free. When you look your best, you feel your best 💋
Contact info
United States
- agelyss.com
4.1
Great
98 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication was excellent via email and when I was notified that the product was on backorder, I called to cancel the order and the customer service representative was so great,
Just received the product I really wanna command your customer service representative. They are phenomenal.
Was told the product was on backorder, but it would only be a week and the customer service representative was so kind and gracious that I did not end up canceling my order and the product was received in a very timely matter after that very satisfied
March 26, 2025
Unprompted review
Reply from Agelyss
Thank you for your wonderful feedback! We truly appreciate your patience and we're so happy to hear that our customer service team provided such a positive experience. Your satisfaction means the world to us—enjoy your product!
Agelyss Team
I am happy with the products I ordered
I am happy with the products I ordered
The Skin creme and neck creme are great. I noticed a change immediately.
March 14, 2025
Unprompted review
Reply from Agelyss
Thank you so much for your 5-star review! We're happy to hear that you’re loving the products and that you noticed a change right away. Enjoy your skincare routine, and please feel free to reach out if you ever need anything. We’re here to help!
Agelyss Team
The ordering process was easy and fast
The ordering process was easy and fast. Delivery was much faster (to Hawaii) than I expected (just 3-4 days), and I was updated on my delivery every step of the way. I haven't had much success with previous orders of skin care products online, in that the products didn't really work, but AGELYSS seems to back their products with a 1 year guarantee, so I'm willing to try it out. I hope it works!
March 4, 2025
Unprompted review
Reply from Agelyss
Thank you for sharing your experience! We’re thrilled to hear that ordering was quick and easy, and that your package arrived so fast—even all the way to Hawaii! 🚀
We completely understand your hesitation with online skincare purchases, but we’re confident in the quality of our products, which is why we proudly offer a 365-day money-back guarantee. We truly hope you see great results and would love to hear about your experience as you continue using it!
If you ever need anything, feel free to reach out. Enjoy your new skincare!
Agelyss Team
Cream works well
Cream works well, My skin is improving and seems smoother after about 1 week of use.
March 7, 2025
Unprompted review
Reply from Agelyss
We appreciate your review! It’s great to know that our cream is working well for you. Consistency is key, and we’re excited for you to see even more benefits over time!
Agelyss Team
I was very satisfied with this product…today is March 2nd 2025 at 2025
I was very satisfied with this product it tightened my skin and I was really happy with it I would recommend it surely
March 2, 2025
Unprompted review
Reply from Agelyss
Thank you for sharing! We're pleased to hear that you are happy with the results. Your recommendation means a lot to us!
Agelyss Team
Week In, no noticeable improvement!
I've only been using your Agelyss Dark and Sun Spot Remover for about a week and haven't noticed any improvement. I wanted to wait and see if this product worked in order for me to purchase the lip wrinkle product.
February 27, 2025
Unprompted review
Reply from Agelyss
Thank you for trying our product! Skin improvements take time, and we recommend taking progress photos every few weeks to track your journey. Since skin damage develops over years, visible results may require patience, but consistent use can help.
We appreciate your trust and are happy to assist if you have any questions.
Agelyss Team
The fact that I called about my order
The fact that I called about my order, I had an email that day with information. Your website also gives directions on how to use the products I bought.
Very happy and looking forward to continued product use.
February 27, 2025
Unprompted review
Reply from Agelyss
Thank you for your 5-star review! We're glad you found our customer service and product information helpful. We appreciate your support and look forward to assisting you again!
Agelyss Team
Lash & Brow Enhancer
I ordered 2 of the Lash & Brow Enhancers (my mistake, should have tried one to see) and after using religiously for approximately a month, I see no results. I have used other brands with great success and was hoping for this to work. Very disappointed and would not order again.
February 18, 2025
Unprompted review
Reply from Agelyss
We’re sorry to hear the product didn’t meet your expectations. We’ve sent you an email with our return instructions as per our 365-money back guarantee. Please check your inbox, and feel free to reply at your earliest convenience.
Agelyss Team
Fast results
I am using the Lash and Brow Enhancer for the last two weeks and already see results compared to other brands I have used before. My brows are regrowing and my lashes are getting longer. This product is a little more expensive but so far I am pleased. I also like that it is not tested on animals.
February 10, 2025
Unprompted review
Reply from Agelyss
Thank you for sharing your experience! We're thrilled to hear you're seeing results and appreciate our commitment to being animal-friendly. We know it’s an investment, and we're glad you're happy with the progress so far! Keep an eye out for email promotions, and don’t hesitate to reach out to our customer service team for available discounts.
Agelyss Team
My wife has extremely leathery skin on…
My wife has extremely leathery skin on her shins.
Two weeks of applying your product is too early to tell if it will eliminate the leatherly look
January 26, 2025
Unprompted review
Reply from Agelyss
Thank you for your feedback and for giving our product a try! We understand that results can vary, and we recommend continued use to allow the product time to show its effects. Skin responds differently for everyone, and we hope you'll begin to see improvements soon.
Agelyss Team
It works
I like this product; it has started to fade dark spots. The only reason it did not get a "5" is because the pump on the container did not work! I had to completely disassemble the packaging to access the cream.
January 20, 2025
Unprompted review
Reply from Agelyss
Thank you for your feedback! We're glad to hear the product is working for you. We apologize for the issue with the pump and appreciate you bringing it to our attention. Please reach out to our customer service department so we can make this right for you.
Agelyss Team
Love it 🩷
I have been using the retinol cream for one week. I love it.
January 15, 2025
Unprompted review
Reply from Agelyss
Thank you for your feedback! We're so happy to hear you're loving our Retinol Cream. We can't wait to hear more about your results! (Tip: taking pics is a great way to track your progress) ;)
Agelyss Team
Easy order
Easy order. Took several weeks to receive. Have been using product. No results to share at this point.
December 23, 2024
Unprompted review
Reply from Agelyss
Thank you for your feedback! We’re glad the ordering process was easy. We apologize for the shipping delay; the holiday season can be quite busy, but we truly appreciate your patience. Please give the product some more time, and we’d love to hear about your results in the future!
Agelyss Team
smooth and fragrance free
The lotion and serum are smooth and fragrance free, and glide on smoothly.
I love how I don't dip into the jar to get the product, but it is measured out instead.
I haven't yet seen how they are worth the money, but I'll give it time.
December 22, 2024
Unprompted review
Reply from Agelyss
Thank you for your review! We're glad to hear you enjoy the smooth, fragrance-free formula and the convenient packaging. With our 365-day money-back guarantee, you have plenty of time to experience great results with continued use!
Agelyss Team
Early days yet so review is tentative
Early days yet so review is tentative. But, I can feel the tightening after a few minutes, perhaps not as much as I hoped. What I really like is the dispensing mechanism! Makes it so easy and clean, saves the amount you use. Hope you have a patent on that because it’s the first I’ve seen and it’s genius.
Hopeful for more noticeable results after continuous use, and then will buy the combined packages to save money. It’s not inexpensive!
December 23, 2024
Unprompted review
Reply from Agelyss
Thank you for your review! We’re glad to hear you're enjoying the dispensing mechanism. We understand that you've just started using the product, and we encourage you to give it time to deliver full results. Plus, don’t forget about our 365-day money-back guarantee, so you can feel confident in your purchase. We hope to hear about your continued success!
Agelyss Team
Welcoming favorable results
I’m just starting out but thus far your product is beginning to show hope that the bags underneath will go away.
December 12, 2024
Unprompted review
Reply from Agelyss
Thank you for your review! We're so glad to hear you're starting to see positive results. We're excited for you and we look forward to assisting you again in the near future.
Agelyss Team
What I Was Looking For
Easy to apply. Skin improved and eye bags have lessened. Will continue to use the product.
November 19, 2024
Unprompted review
Reply from Agelyss
Thank you so much for your feedback! We're pleased to hear that you're happy with the product. We look forward to your continued satisfaction and hope to hear from you again. If you have any questions, please don’t hesitate to reach out!
Agelyss Team
Neck firming cream
It’s only been one week since I started using the neck firming cream. I am pleased with the scent, and it absorbs nicely. If it keeps my skin nice and firm, it will be an overall success!
November 29, 2024
Unprompted review
Reply from Agelyss
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the scent and absorption of the Neck Firming Cream. Your feedback means a lot to us, and we’re excited to hear how your skin continues to feel. Let us know if you have any questions or need further assistance!
Agelyss Team
So far, so good.
Still early to notice drastic results (7-10 days). However, I've had no allergic reaction. The cream applies easily and smoothly, plus absorbs quickly. I'm hopeful Agelyss is a 'keeper'.
November 25, 2024
Unprompted review
Reply from Agelyss
Thank you for sharing your experience! We're glad to hear you're not experiencing any allergic reactions. Our products are suitable for all skin types, including sensitive skin, and are formulated without parabens, perfumes, or phthalates. We understand that it can take time to see the full benefits, but we're excited for you to continue seeing progress. Enjoy!
Agelyss Team
Much better than any other eye cream I have tried to date!
So happy with my new eye cream for reducing puffy bags and dark circles! Much better than any other eye cream I have tried to date!
November 11, 2024
Unprompted review
Reply from Agelyss
Thank you for sharing your feedback! We're thrilled to hear that you're enjoying your Agelyss Eye Bag Cream and that it's working better for you than other products you've tried. If you have any questions or need further assistance, please don't hesitate to reach out—we're here to help!
Agelyss Team
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