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Welcome to Agile Tech Solutions on Trustpilot. We are a dedicated team committed to providing top-notch web hosting, VPN services, and domain registration. Our services are designed to help businesses and individuals establish and maintain a robust online presence. With an emphasis on quality, security, and 24/7 customer support, we strive to deliver solutions that meet your specific needs and exceed your expectations. We invite our valued customers to share their experiences and feedback here on Trustpilot. Your reviews help us continually improve and ensure we’re providing the best service possible. Thank you for choosing Agile Tech Solutions.
27 Old Gloucester Street, WC1N 3AX, london, United Kingdom
3.5
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very Professional and Efficient. Walked us through the whole process explaining it to us in way we would actually understand, had been quick with any edit that are needed, revamped the entire look of our page and the website is running even better than before, even introduced a new format of booking with us as well! Extremely impressed
⭐⭐⭐⭐⭐
Fantastic experience from start to finish. The team was professional, responsive, and easy to work with throughout the entire process. They took the time to understand exactly what I wanted and delivered a website that looks great, performs well, and exceeded my expectations. Communication was excellent, and any questions or changes were handled quickly and efficiently. I would highly recommend them to anyone looking for a high-quality website and excellent customer service. Thank you for a job well done!
Dad bought hearing aids from them and they were terrible quality. Sent them back to Lithuania over a month ago and the exact same hearing aids have just been returned to us.
Worst place to buy things from stay away bad retur Policy and i am still waiting for my refunds
Bought 3 varm blankets that where so bad that i almost threw them out..
Its a joke...
Our company encountered dishonest practices from this service provider. We were misled into paying for onboarding. Once we realized the company was acting unethically, we immediately decided to terminate the contract. They promised to refund half of the onboarding fee but ended up deceiving us again and never returned the money.
We strongly advise against paying for onboarding with this company! There are many providers on the market that offer free onboarding with much higher service quality.
It’s important to understand: a great product cannot be built when the company’s founder acts dishonestly and seeks to take advantage of their clients.
Reply from Agiletechsolutions
Hi Aza,
Thank you for taking the time to outline your concerns. I’m genuinely sorry your experience hasn’t met expectations, and I appreciate the opportunity to address this publicly.
What happened (from our side)
WhatsApp conversation with our founder – On 29/4/2025 you contacted our founder via WhatsApp. He asked you to forward the full details to support@agiletechsolutions.co.uk so our finance and client-care teams could verify the timeline and paperwork. He also reminded you that the contract allows seven business days for any dispute and added, “If you email, we’ll see what we can do.”
During that conversation you indicated you would post a bad review if the fee was not refunded immediately. Reviews are part of doing business, but we still need a documented request to authorise a refund.
Refund status – Because the follow-up email never arrived, the request remained in pending status. If that step wasn’t clear enough, that’s on us.
What we’re doing now
Fast-tracking your case – I have reopened your request and placed it on 24-hour priority.
Clear next step – Please send a brief email to support@agiletechsolutions.co.uk with the subject line “Refund follow-up – Aza / [Your Company]”. This lets us match your name to the correct record.
Transparent resolution – Once we receive the email, our finance lead will review the onboarding hours logged. If any portion of the fee is due back, we’ll issue the transfer immediately and email you the transaction reference. Otherwise you’ll receive a written explanation and a zero-balance statement.
How to reach me
Email: support@agiletechsolutions.co.uk (subject “Refund follow-up – Aza”)
Phone / WhatsApp: +44 (0) 330 025 0037
I will personally oversee the case until it is closed. We work hard to build long-term partnerships, and when we fall short we take it seriously. I hope we can resolve this quickly and transparently—and, if possible, regain your confidence.
Warm regards,
Client Success Lead, Agile Tech Solutions
I have been working with Agile Tech Solutions for about a year and I find them to be professional, knowledgeable, and willing to go the extra mile. Incredibly forward-thinking and I look forward to working on other projects with them.
Agiletech Solutions are a great company to help you with all your tech needs. My experience with them has been priceless from their prices to their support services.. What added to the amazing experience was being able to manoeuvre through their website with ease! They are super helpful, responsive, knowledgeable and the most efficient in the tech market from what I have experienced in the past. I would highly recommend using Agiletech solutions for all your needs. Definitely a 5 star rating is deserved for these guys!
I have been using Agile Tech Solutions for my web hosting and VPN needs for the past year, and I have been nothing short of amazed by their service. The speed, reliability, and security they offer are unparalleled, not to mention their incredibly competitive pricing.
What truly sets Agile Tech Solutions apart, however, is their customer service. Their UK-based support team is available 24/7 and has consistently proven to be knowledgeable, friendly, and highly responsive. Whether I've had a simple question or a complex technical issue, they have always been there to help, ensuring minimal downtime and optimal performance for my sites.
The VPN service deserves a special mention. It's rare to find such fast connection speeds across a VPN network, and Agile Tech Solutions delivers on this front. I can confidently browse the web knowing my online activity is secure across multiple countries.
I've also benefited from their Managed WordPress Hosting, which has made managing my website an absolute breeze. The performance and speed provided by their latest Samsung NVMe SSD Drives, DDR5 RAM, High Clocking CPU, and Litespeed web server have resulted in an impressive page load experience.
I would highly recommend Agile Tech Solutions to anyone in need of high-quality, reliable, and secure web hosting or VPN services. You won't be disappointed
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