agmhomestore.com Reviews 18

TrustScore 4 out of 5

4.0

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Company details

  1. Bathroom Supply Store
  2. Home Goods Store

Written by the company

We are a Luxury Bathroom Store that provides its customers with High-End European Bathroom Accessories, Vanities, Sinks, and mostly anything for Bathrooms. Our fast delivery systems, remarkable customer service, and excellent prices, make us the best choice for those who value the highest standards of quality, elegance, and style.


Contact info

4.0

Great

TrustScore 4 out of 5

18 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Service

Service - I received my order but for 4
Weekend have tried with calls
and email to get a return. I ordered a tall Kleenex box but instead ordered a horizontal which looks better. I cannot get any service for the return of the taller one. It’s new never used!

October 9, 2021
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Rated 5 out of 5 stars

This company carries well-made luxury…

This company carries well-made luxury bath products. This hook reflected excellent quality and design, but our shower door was too thick for it to work. I had to return it, but the return was easy and I received the credit back on my credit card account quickly.

July 30, 2021
Rated 3 out of 5 stars

The product is outstanding however

The product is outstanding however, the time it took to get it here is basically outrageous!

July 22, 2021
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Reply from agmhomestore.com

Hi Maria,
Thank you very much for your review!
We are truly sorry to hear that the time it take for you to receive your order was long.

After looking into the details of your order, I can see that the item of your order was a made to order item (We start producing the item and bring it from the factory to the US for you). Also, the estimated delivery window for your order was met as promised prior the purchase of your order.
Estimated Delivery: Jun 28 - Jul 14
Actualy Delivery Date: July 13

We are truly sorry again to hear that you felt it took long to have the item delivered. We always strive to serve our customers with excellence.

Let me know if you have any further questions.
We look forward to serving you again!

Best regards
AGM Home Store Team

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Rated 5 out of 5 stars

AGM Home Store is great!

AGM Home Store is great! After an exhausting search on the web, I found an item I needed and liked on another site (bench for my shower). I wasn’t thrilled with the delivery time. The site stated 16-20 weeks. I continued to search for the same bench and found it on agmhomestore.com. Not only did I find the same bench, but I found other options and styles for white stone benches. I chose a bench I loved (different from the original bench I found) and the delivery date was much sooner than other sites. When I placed the order, I received regular emails letting me know the status of the shipping and delivery. The bench arrived earlier than expected. It was delivered as a fragile package, and I could tell someone took the time to wrap the bench to make sure it wouldn’t be damaged during delivery. I had not heard of AGM Home Store previously, and I will be sure to go to agmhomestore.com for future needs.

April 27, 2021
Rated 5 out of 5 stars

Efficient order and good product

Efficient order and good product

I ordered 2 bench seats for our master bathroom. The pricing was reasonable (compared one other site), the communication about delivery was helpful, the packaging was excellent, the quality of the both benches was perfect, and both arrived very quickly. I will return to agmhomestore again for future purchases..

April 26, 2021
Rated 1 out of 5 stars

It’s been weeks and I have not received…

It’s been weeks and I have not received my item so very bad shipping facilities

April 11, 2021
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Reply from agmhomestore.com

Hi Rubina,
Thank you very much for your review.
I am truly sorry to hear that you are not satisfied with the service of your order.
After looking at your order, I am showing that your order is a special order item. The item from your order is coming exclusively for you from Spain.

The estimated delivery date was provided on the product page, and shopping cart prior the order confirmation. We also send an email confirmation with the lead time to ship of the orders.
We understand if this information was missed. However, rest assure that we are always here to help and assist you with your purchase.

This order is currently being processed and has an estimated delivery by the end of this month, early next month the latest.

We would truly appreciate if the review can be revised after you receive the item of your order and can have the overall experience of your order (product quality, service, etc).

We will closely monitor your order and have it shipped as soon as it is ready.

Best regards

AGM Home Store

Rated 5 out of 5 stars

Top Quality and Excellent Prices

I became aware of agmhome through its Outlet (discounted items) and was very impressed. The bathroom accessories were of high quality, brass construction, with many manufactured in Europe. The reduced prices were excellent and the list price on all items was confirmed on other sellers's websites. Goods shipped the next day and were received within a day or two. I strongly recommend the company.

March 29, 2021
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Rated 2 out of 5 stars

Can’t believe I paid $131 for this

Can’t believe I paid $131 for this. Something you could buy at IKEA for $20.

March 29, 2021
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Reply from agmhomestore.com

Hi Ann,
Thank you very much for your review and comments.
We are truly sorry to hear that you did not like the item from your order.

This item was imported from Germany and it is made out of bamboo wood.

However, If you do not like the item or does not fit your project, please submit a return request and we will assist you with the return of your order for a full refund.
If you are not satisfied, we aren't either.

We kindly ask you to also evaluate our service and assistance in the review to for an overall experience that not only includes the product, but also our service.

Thank you for being our customer!
Best regards

AGM Home Store

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