Amiry & Gilbride Pharmacy Reviews 

314
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often going above and beyond to assist with various needs, from prescriptions to specific treatments. Many people highlight the efficient and effective service, noting quick resolutions to issues like ear wax removal and prompt handling of appointments, making their overall experience smooth. Reviewers also appreciate the clear explanations and valuable advice provided by knowledgeable team members, ensuring a well-informed and comfortable interaction. However, some customers also noted that staff could be sour-faced and unwelcoming, with a few mentioning general issues with staff interactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive, consistently describing it as professional, caring, and efficient.... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the staff's excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my ear wax removed today by Corrine in the Thurso shop. She explained everything during the procedure, wax removed very efficiently and good advice on after care. A very professional, friendly l... See more

Rated 5 out of 5 stars

Absolutely brilliant service. The staff were warm, friendly, and genuinely very helpful from start to finish. They took the time to listen, explain things clearly, and made me feel properly looked aft... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(314)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service locally

I am pleased to say that the above pharmacy are a great asset to our community. They will help you with any queries not just over counter products Diane has been especially helpful and professional.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely staff

I was picking up a prescription for my Aunt and I was very impressed with the staff. I am dreadful with names but I believe that the staff members I dealt with were Deniece and Diane. Both were exceptionally helpful and it was such an excellent experience that I may switch from my current prescription management service to Amiry and Gilbride. The staff are not only helpful but also very knowledgeable.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & Professional

I need to attend a pharmacy almost daily and have done for many years with many different pharmacies. I have to say A&G on Neilston Road, Paisley is the best I have ever attended. The staff are all extremely friendly and personable. Kim, Kelly, Lindsey & James are some names that come to mind and the pharmacist Fiona is beyond helpful. Everyone is knowledgable and happy to help with a big smile. Prescriptions are always on time, I never have to wait long for my daily medication and the staff are all helpful and seem well trained on a number of extra services like ear cleaning and blood pressure readings. 100% would recommend. I dread the day I move out of the area and have to find somewhere just as inviting.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Travel vaccines super easy

I got two travel vaccines today at the Anniesland branch by Eugene. It was an incredibly easy process and Eugene was very helpful the full way through. I get very nervous with these types of things but he made it a breeze. He went through all of the different options I had and explained each one more thoroughly than I've even had my GP explain things, he even backed it up with statistics showing me exactly what the risks are in the locations i'm going so i could make a properly informed decision. This is how healthcare should operate!

Based on this experience and the friendliness of Shona at the front desk, I would highly recommend this Pharmacy and in the future it will be my go-to, even though its not the closest to my house.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience at the Linwood…

I had a great experience at the Linwood Pharmacy. I was having pain in my ears which turned out to be an infection. Lynn helped me out with treatment and booked me in for micro-suction. I can hear a pin drop now! Thank you so much. Excellent customer service!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Best chemist staff make us feel good

Best chemist staff make us feel good. Because iam on methadone. And they don't stigmatism us especially chloe and Lynn also Mary. And all the girls who's names i don't know. Believe it or not i have to go every day and they brighten up my day. I could go on and on but I'll leave it there 100 %respect to each and every one of them

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best chemests I’ve been in…

One of the best chemests I’ve been in and the girls are very helpful lynn clhloe Mary sally and the the rest of the girls very nice and polite make me feel welcome when I go in nice quiet chemest witch I like and girls are very helpfull

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

May I take this opportunity to thank Lynn from the Linwood Pharmacy team. I was visibly upset as I was having problems with my hearing disability. Lynn soon put me at ease and on checking my ears she advised me to have them syringed. I am now more than happy to return for this procedure.
Thank you Lynn for your friendliness and professionalism, it was very much appreciated.
Ann M

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Airdrie

Airdrie
I used to feel anxious about going chemist until amiry and gilbride took over now nic always has my prescription ready for me no hassle now its no bother everything is always ready for collectio

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

great service and lovely staff

I was at the Amiry Gilbride pharmacy this morning to get a cholesterol check. The member of staff, Mary, could not have nicer. . Her very friendly and helpful and her efficiency was very reassuring and made me feel very much at ease. Thank you Mary.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

The Airdrie store has been my local…

The Airdrie store has been my local pharmacy for many years and I stayed with it when Amiry & Gilbride took over. I have to say that I am very impressed with the whole set up. I am using the app to order my repeat prescriptions and that is working well. I popped in today to buy some cream for cleg bites and just happened to enquire about the new automated prescription collection service. Nic was very enthusiastic and took me outside to explain exactly how it works. I have always found her very friendly, attentive and knowledgeable.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

What more can someone ask for

Went to collect my prescription, asked if they would be able to give me a blood pressure test, which they were happy to do while I was waiting, met with Susan who took time to inform me what was involved. After a couple of checks it revealed that i was showing a further investigation would be advised with my GP, she proceeded to contact them and arrange a consultation.
Now that’s what you call care in the community and professionalism.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Not to be Sniffed At!

Went into the Paisley branch to buy some antihistamines. Lyndsay took the time to ask my symptoms and write me a prescription meaning I got the right stuff and didn't have to pay out of pocket. Top service!

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

When I found out my prescription had…

When I found out my prescription had been sent to my local Boots pharmacy 2 weeks earlier and when I enquired about it they said they couldn’t source it Amiry &Gilbride sourced it within 24 hours

June 11, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look