Amiry & Gilbride Pharmacy Reviews 

312
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and exceptional helpfulness, making every interaction pleasant. Many people highlight their willingness to go above and beyond, providing personalized and exceptional care and support to meet individual needs. Reviewers frequently commend the clear explanations and comprehensive advice provided during various procedures, from ear wax removal to consultations. Customers appreciate the efficiency in resolving issues and the smooth, prompt service for prescriptions and other essential pharmacy services. The overall experience is often described as top-class, with staff ensuring a comfortable and well-informed visit every time.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the efficiency and friendliness of the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for their excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my ear wax removed today by Corrine in the Thurso shop. She explained everything during the procedure, wax removed very efficiently and good advice on after care. A very professional, friendly l... See more

Rated 5 out of 5 stars

Absolutely brilliant service. The staff were warm, friendly, and genuinely very helpful from start to finish. They took the time to listen, explain things clearly, and made me feel properly looked aft... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(312)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

I booked a yellow fever vaccination at the Amiry & Gilbride travel clinic on Paisley’s High Street.
At the last minute I had to change the time of my booking. Even though the pharmacist was very busy she managed to bring my appointment forward. Than you very much.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company

If I could rate this company without giving it a star, I would. I have had a repeat prescription at this pharmacy for over 5 years. It used to be Lloyds, and had no problem, but since these jokers took it over, I've had nothing but problemd, every month to uplift my meds. In fact, I was astounded after the one visit where I didn't have a problem!!! My meds are never there and am told that they were picked up 2 months ago (it's a monthly prescription)!!!!
I don't know how many times I've been told by various members of the staff, that they have updated the system to sort it out for the following month, but the same thing keeps happening.
I have since visited by GP to arrange for my meds to get delivered to another pharmacy, and strangely enough, they were not surprised.
Would not recommend them to anyone

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amiry & Gilbride Linwood: Great People

I visited the Linwood Branch of the Amiry & Gilbride pharmacy chain. The staff there are always so pleasant and helpful, not least the wonderful Lynn and her chums. They are very patient - no pun intended - and so very focused on helping customers such as myself. I could not recommend them enough. Thanks to Lynn and 'the girls'!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and painless booking

Went to make an appointment for a flu jab, when everywhere else proved out of vaccines, and not only did A&G have plenty in stock, but they were able to book me a slot for ten minutes from the time of my call. Priyanka was clear, efficient, and very friendly in administering the painless shot. Even gave me a free packet of paracetemol. Great service.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Travel vaccine

Very happy with the service and attention we got from Ali this morning, while recieving our travel vaccine.
He was thorough and attentive. Made us feel very relaxed and the injection was completely painless.
Cheers Ali, have a great new year.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Was never impressed but last week…

Was never impressed but last week customer service was amazing and was advised about locker service by Lynsey that I new about but have transferred over to it from abbey look forward to dealing with this pharmacy in future

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Visited the Linwood branch and the…

Visited the Linwood branch and the lovely Lynn micro suctioned my ears. She is most definitely an asset to your company and provides the best customer service. She made me feel so comfortable and relaxed and I now have nice clear ears and I can hear again. I have only ever encountered Lynn whilst picking up a prescription or buying something and I can safely say she has great customer service skills as she is so good with every customer.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Booked and received private RSV vaccination…

Booked and received private RSV vaccinations from Rizwana at the High Street, Paisley branch for my wife and I. Easy telephone booking, taken on time, thorough questionnaire on any health issues and then a painless vaccination. Invited to come back to replace any of the printed information if mislaid. Good and easy experience.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Had my vaccinations with the lovely Ali and Ezra. Both were kind caring and informative .
A wonderful service. I highly recommend going here for your vaccinations.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

The staff were knowledgeable friendly

The staff were knowledgeable friendly, kind and compassionate. They actively listened to my issues and went above and beyond to resolve the issues. They actively listened and ask me to come back mid week to ensure I was on the mend. Unlike the doctors who wouldn’t even look in my ears and rushed me out the door. The pharmacy showed me pictures of my inner ear and gave me anti biotics for an ear infection which made me feel much better. Thank you so much Lynn. I would recommend this pharmacy to others x x

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

So grateful for the assistance in…

So grateful for the assistance in resolving a minor medical issue in this Pharmacy while on holiday. The Pharmacist, Priyanka, performed a minor procedure on a walk-in basis, in a timely manner and was gentle and professional. She explained everything thoroughly and answered all my questions.

November 1, 2024
Unprompted review

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