Agria Dyreforsikring Reviews 1,583

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Have been an Agria customer for years. Very happy with them. We’ve had a few health issues and emergencies with our dog. Agria has always been straightforward and reimbursed us quickly. Their onl... See more

Company replied

Rated 5 out of 5 stars

God og klar forsikringsordning for både ansvar for -og sygdom hos hund. Fin web-side let at betjene. God og hurtig ekspedition af en sag med klar tilbagemeldning. Kan kun anbefale forsikringsselsk... See more

Company replied

Rated 1 out of 5 stars

Too much harassment via email text and letters constant bombardment I was going to use this company but the reviews and now this is making it too much to take Very sad as the policy seems oka... See more

Company replied

Rated 5 out of 5 stars

I have shifted my dog-insurance from **** to AGRIA: all the way to get everything done was good company of nice and helpful members of the AGRIA-team!!!!!! The absolute highlight was that originally I... See more

Company replied

Company details

  1. Pet Insurance Company
  2. Insurance Company

Written by the company

Hos Agria Dyreforsikring tilbyder vi fleksible forsikringsløsninger til danske heste, hunde og katte samt andre ”smådyr” som f.eks. kaniner, miniature grise, reptiler og racefugle. Vi er et forsikringsselskab som er specialiseret inden for forsikring af hund, kat og hest. Ud over Danmark har Agria også virksomhed i Sverige, Norge, Finland, Frankrig og England.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Not a serrios ensurance company!!

Not a serrios ensurance company!!! I have ensured one of my dogs with Agria Dyre Forsirking.The dog was helty and ok in the moment the ensurance has been made. In 2021 january he was have a crossband operation to one of his leg, after 4 mounts the other leg has been operated.the ensurance didn’t cover nothing because the ensurance didnt have one year sice it has been made when the dog has the problem. After one year from the last operation the dog has have a problem with the menisk. This time the ensurance didnt cover again because they sey the dog problem has been apear less then one uear from the last operation 😡.( i specific her that one doctor has seen the dog and the problem has come after one year from last)so no cover again more of that i have been call by a lady wich take care of the our case and she advice me that my dog will not be cover for legs problem or displasia any more because he was have to meny problems in the last time 😡. Because Agria ensurance i lost a lot of money and the right of my dog to be treat cover by ensurace to other company👎👎👎i really not recomand them… surch another company !!!!

November 2, 2022
Unprompted review
Agria Dyreforsikring logo

Reply from Agria Dyreforsikring

Hej Tudor

Tak for din anmeldelse.

Hvis man ikke forsikrer sin hund inden den fylder 4 måneder, er der en karensperiode på et år for korsbånds- og meniskskader.
Hvis hunden får en en af disse skader indenfor det første år, vil der ikke være dækning til korsbånds- og meniskskader fremadrettet.

Ønsker du yderligere forklaring på din sag, er du meget velkommen til at ringe til os.

Mvh Helle, Agria

Rated 1 out of 5 stars

Too much harassment via email text and…

Too much harassment via email text and letters constant bombardment
I was going to use this company but the reviews and now this is making it too much to take
Very sad as the policy seems okay

I only ever give the email option
For the environment etc etc
Nice response
Defo not using now

July 23, 2021
Unprompted review
Agria Dyreforsikring logo

Reply from Agria Dyreforsikring

Hi G

Thank you for your review.

It is sad to hear, that you have chosen not to take out insurance with us due to our email and text messages, which you have the opportunity to unsubscribe from at any time.

Br Tine, Agria

Rated 5 out of 5 stars

Absolutly amazing costumer service in…

Absolutly amazing costumer service in Denmark! I’ll get notified with anything, that could be in my favor. Furthermore they truly takes time for the individual costumer.

October 27, 2020
Unprompted review
Agria Dyreforsikring logo

Reply from Agria Dyreforsikring

Hi Melissa
We are very happy to hear that, and pleased to have you as a customer!
Best regards Tine, Agria

Rated 1 out of 5 stars

The worst insurance company!

The worst insurance company I've ever dealt with! When I signed with Agria, I decided to go for the most expensive package having everything included for my dog - which wasn't cheap. A few months after I signed with them, the policy was changed without me being notified, and an exclusion clause was added. They used this change as an excuse to not cover any of our vet visits. When calling them, they could not explain why this extra clause was added. It is a bit ridiculous considering that I had the most expensive insurance package possible. During my time with Agria, I barely saw any refunds from them, the customer service was not helpful at all - at times they even got annoyed. I feel cheated by this company, avoid at all costs!

October 15, 2020
Unprompted review
Agria Dyreforsikring logo

Reply from Agria Dyreforsikring

Hi Minha
We can't find you as a customer, so it's not possible for us to see if it's in our danich business or in our UK business we have to respond.
I can tell you, than in our danish business we never change any policy without our customer being notified. And we always know why we are changing the policy - so it seems a bit strange if you get the impression, that we don't.
I can also tell you, that genereal changes of the policy would be done once a year, so if we have changed the policy within a few months, there must have been special circumstances as for an exampel preexcisting conditions.
To be more precise in our comments, we would like to explaine it further to you - if you are interested in that, please write to info@agria.dk.
Br Tine, Agria

Rated 5 out of 5 stars

Sarah the Rep for our vets has been…

Sarah the Rep for our vets has been amazing with helping us with getting insurance for our rescue dog Rolo who came with a history.
First experience of dealing with Agria so if in doubt ask your vets practice if they have a rep who can help you.
Mandy & Rolo

December 20, 2019
Unprompted review
Agria Dyreforsikring logo

Reply from Agria Dyreforsikring

Hi Mandy
Thank you for the very positive review.
Br Tine, Agria

Rated 5 out of 5 stars

Sunny sag. Excellent customer service.

Sunny was absolutely brilliant. He took time to answer all my questions and helped me decide on the best cover for my 2 dogs.
I feel completely satisfied with the cover i am getting and would higly recommend this company. Customer service is excellent.

March 22, 2017
Unprompted review
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