AHC PETVET Ltd Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Veterinarian

Written by the company

We provide Animal Health Certificates - AHCs for UK pet owners travelling to the EU with their cat, dog or ferret. This is click and collect service based in the North East of England. An AHC is required for pet travel to Europe. A rabies vaccine must be given at least 22 days before travel. It is valid for entry into the EU for 10days from issue and then for up to 4 months travel and return to the UK. We try to make the process smooth, affordable and stress free for pet owners. The AHC protocol is in place until the return of UK Pet Passports in the near future. No roll out date has been indicated as yet (June 2025). We can also complete some Export Health certificates (EHCs) to certain non EU countries including UAE, Tunisia, Hong Kong, Singapore, Oman, Saudi Arabia, Bahrain, Morocco, Canada, Malaysia, Egypt, Israel. Certain states of the USA require fit to fly certificates and export certificates. We would look at these on each individual state requirement. Our official veterinarian is Alyson Moor who has been an OV for over 25 years. She is authorised by the APHA/DEFRA to complete the export paperwork mentioned above.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Smooth, stress-free experience, highly recommend Alyson

Alyson helped us arrange our dog’s Animal Health Certificate (AHC) for travel through the Eurotunnel, and the whole process was incredibly smooth from start to finish. She was quick to respond, very professional and informative, and genuinely kind and reassuring throughout, which made what could have been a stressful situation feel so much easier.

I completely understand why someone might feel cautious at first, especially nowadays, but from my experience I can confidently say that everything was handled properly, clearly, and professionally. We felt supported and informed every step of the way.

The whole process was much quicker and more straightforward than I expected, and everything was organised exactly as needed for travel.

We had no issues at all at the Eurotunnel control, and all of our documents were accepted without any problems.

Thank you again for your help. It truly made a difference.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent and helpful service

We needed an AHC for the first time for a skiing trip. Our local vet did not have anyone accredited and a neighbouring branch had limited availability. Fortunately, we found Alyson who was friendly, business-like and also helpful with advice as she takes her dogs to a neighbouring ski resort. The vet check at the Channel Tunnel was straightforward. Alyson had warned us that our pet's chip had moved a bit which made finding it at the terminal easier than it might otherwise have been.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

This is the first time we used AHC petvet.
Alyson was very professional, all paperwork was done correctly. We had no issues at the Euro tunnel.
Dora our labradoodle loved her, we will be using Alyson again next January.
Would recommend highly AHC petvet.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

AHC VETPET - excellent

I took my dog skiing and Alyson made the process of getting the AHC very easy. As I have never done this before she ensured that I had all the correct forms and vaccines done before the date we left. She was extremely helpful and definitely cheaper than vets, will certainly be using her expertise again this summer!

January 24, 2026
Unprompted review
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Reply from AHC PETVET Ltd

Thank you for the review Harry. It was good to meet you all and I hope to see you this summer.

Rated 5 out of 5 stars

So easy

The whole process was so easy and saved me an absolute fortune taking two dogs abroad. Alyson was great with dogs when she met them too.

July 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing service throughout

Amazing service throughout. Excellent communication, clear and concise information requests. If you need an AHC dont use anyone else. Zero hassle and stress with this company 🌟🌟🌟🌟🌟

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service arranged quickly

Great service arranged quickly, more cost effective than the local vet. Service as good and practical advice given for travelling with our dog. All documentation in order for travelling to Spain. And return without any issues

September 4, 2025
Unprompted review
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Reply from AHC PETVET Ltd

Thank you Andrew. So pleased to hear you had a smooth trip.

Rated 5 out of 5 stars

Easy process…

my vet was unable to complete the necessary forms this year and put me on to pet vet ,and it worked very well all done vis e mail so no fuss and completed with a final meeting to check my dogs and verify chip no.
Good quick service would use again

August 28, 2025
Unprompted review
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Reply from AHC PETVET Ltd

Thank you for your comments Norman. I hope you had a great trip to Europe.

Rated 5 out of 5 stars

A great service

This is a great service - Alyson made the whole process so easy and convenient, and her fee was significantly less than our vet’s quote for an AHC. We paid upfront before meeting at a local car park, and the whole process was really quick and smooth. The paperwork she provided was very clear, and thanks to that we had no issues at all taking our dog abroad. Highly recommend!

August 14, 2025
Unprompted review
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Reply from AHC PETVET Ltd

Thank you Maria. It was lovely to meet you and your pet.

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Rated 5 out of 5 stars

Highly recommended!

We are so grateful to Alison for her help with our cats' certificates. She was quick to respond to our query and considering we were in a time crunch, she accommodated us without charging any extra fee. Alyson is super friendly and very efficient and we highly recommend her to others!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We are so grateful to Alyson for her incredible help with our cats ahead of our international move. She went above and beyond to accommodate us at a very early hour so that everything could be completed in time before our flight. Alyson always responded quickly and her professionalism and kindness were the reason we chose AHC PETVET LTD over others.

The whole process was handled with such care and she made everything feel smooth and stress-free for us and our little kitties. Thank you Alyson you truly made a daunting process so much easier!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Alyson was brilliant from first contact…

Alyson was brilliant from first contact and made the whole process so easy and way more convenient than the vet we have had to use before at a third of the price. She arranged to meet in a local car park which saved so much time and the paperwork was made easy to understand and navigate. I will definitely use her again next year going to France and will spread the word to all pet owners I know needing a pet health certificate!

August 6, 2025
Unprompted review
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Rated 5 out of 5 stars

The whole process was so…

The whole process was so straightforward as this was the first time we had have to have an animal health certificate.
Alyson was very professional and put both the dogs and me at ease straight away.
We met in a very convenient place only 3 minutes from home.
Having two dogs we saved a considerable amount of money compared to what our regular vet was going to charge.
I hope we can use her again in the near future.
Thank you so much.

June 25, 2025
Unprompted review
AHC PETVET Ltd logo

Reply from AHC PETVET Ltd

Hi Mark, Thanks for your review. I hope to meet you and the dogs again in the near future.

Rated 5 out of 5 stars

Easy Process

Alyson was super helpful and responded to emails quickly. A really smooth process & would definitely recommend & use in the future again.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!Very helpful,always ready to…

Amazing!Very helpful,always ready to answer to any questions,very fast in reply to my emails.The most important thing is that I had no problems with my AHC, everything was perfect.Thank you very much Aly!!

May 30, 2025

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