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Ahoy! Insurance Reviews 266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. The user experience is frequently highlighted as easy, intuitive, and straightforward, especially during the online application process. Many people appreciate the competitive and fair pricing, finding it to be a significant advantage. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from obtaining quotes to setting up policies. However, some customers also noted occasional difficulties with the phone system and policy inquiry ability, mentioning that reaching an agent could sometimes be challenging. A few people expressed dissatisfaction with unexpected price increases upon renewal, leading them to seek quotes from other companies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently mention that... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease and simplicity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, knowledge,... See more

Price

People report positive experiences with price. Many customers found the pricing to be competitive, fair, and... See more

Service

Customers had positive experiences with service, finding it stress-free, easy, and quick. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more

Company replied

Rated 5 out of 5 stars

I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more

Company replied

Rated 5 out of 5 stars

The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more

Company replied

Rated 5 out of 5 stars

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more

Company replied


Company details

  1. #73 of 108 best companies in Insurance Agency
  2. #28 of 63 best companies in Insurance Company
  3. #8 of 13 best companies in Personal Insurance Company

About Ahoy! Insurance

Written by the company

About Ahoy!

Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.

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Boat Insurance for Boaters by Boaters

Written by the company

Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.

Contact info

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Boat Insurance for Boaters by Boaters

Get a great Boat and Yacht Insurance quote, fast

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Ahoy Marine Insurance customer service …

Ahoy Marine Insurance customer service folks were friendly, knowlegeable, and easy to work with. The Ahoy Staff, were especially helpful in asisting me with better understanding my Policy & the specifics of my Coverage.

September 12, 2025
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Reply from Ahoy! Insurance

Thank you for the review Charles. As boaters ourselves we designed our offering to be what we would have liked to have. We also pride ourselves for our knowledge of boating and insurance, specifically boat insurance, as we would like to provide the best service tailored to our fellow boaters. As such, reviews like yours make us especially happy! Rest assured we will be here also at time of need and are open to all kinds of feedback. So please dont hesitate to get in touch. Ahoy!

Rated 5 out of 5 stars

Great Pricing, easy to use app!

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my coverage. It took about 10 minutes and had instant proof of coverage. Hopefully I don't have any claims but the app looks pretty to use to submit claims.

August 13, 2025
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Reply from Ahoy! Insurance

Glad you liked our pricing David. Not less importantly we are thrilled that you were able to get a quote and bind with no hustle and that you got all you needed. We certainly hope as well you wont need to use the coverage but are here for you and our other fellow boaters as needed. Ahoy!

Rated 3 out of 5 stars

good price but hard to contact if there are any issues.

The insurance is good I think(I haven’t had to use it yet), the price is fair, the app is ok but there’s no way to renew the insurance anywhere through the app or the website that I could see. My insurance was not renewed because they needed paperwork from the DMV for my boat which is federally registered. So there’s no info at the DMV. The person I talked to was great but that was after a few weeks of trying to get ahold of someone via phone and by email(after my insurance had expired). The phone system is horrible. It puts you on hold for a few minutes then goes to voicemail but then you don’t get a callback. I would prefer to stay on hold until someone can answer the call.

September 5, 2025
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Reply from Ahoy! Insurance

Hello Tyler and thank you for the review. We value our community members, specifically existing customers so we are glad we could issue a new policy after the MVR has been cleared. We take our customers' feedback very seriously and upon further investigation we found out that we had a temporary issue with the phone system and for that we apologize. The issue has been fixed. Thank you for letting us know. Ahoy!

Rated 5 out of 5 stars

Excellent Experience

Hi,
Received a return call, Gordon was very knowledgeable and helpful,

September 2, 2025
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Reply from Ahoy! Insurance

Hello Eduardo. We are thrilled, though not surprised, to hear Gordon provided great service. As boaters ourselves we know how important it is to our fellow boaters that we will be knowledgeable about both insurance and boating. Ahoy!

Rated 5 out of 5 stars

It's been great so far but I didn't…

It's been great so far but I didn't know I had towing available
I got a flat on the trailer and the AAA denied helping me.
So I called a tow truck and they charged me $135 to fix the flat
Would that have been covered with my Ahoy coverage?

September 1, 2025
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Reply from Ahoy! Insurance

Hello Guy, yes this is covered by your Ahoy! policy. Please call 855-611-2469 so to place the claim. Ahoy!

Rated 5 out of 5 stars

You guys make the whole process easy

You guys make the whole process easy. Thank you!

August 28, 2025
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Reply from Ahoy! Insurance

Hello Lloyd, and thank you for your review. We are thrilled that you found the user experience easy. We trust that you will also find that our offering and service live up to the same expectations. And if not then please dont hesitate to let us know. Ahoy!

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled…

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room.

Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't the case for a competitor.

They were also priced competitively which made the decision much easier.

August 23, 2025
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Reply from Ahoy! Insurance

Thank you Brian for the review. So great to see our name precedes us within the community. We plan to continue and live up to (and exceed) the competition. Ahoy!

Rated 4 out of 5 stars

All I did is get a new insurance…

All I did is get a new insurance policy. That was the easy part. Will have to wait and see from this point on.

August 25, 2025
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Reply from Ahoy! Insurance

Thank you for the review James. We hope (and certainly plan) we will live up to the expectation going forward. Ahoy!

Rated 4 out of 5 stars

Getting the insurance was easy

Getting the insurance was easy.
I would have given a 5 star but getting pictures for the app is a difficult since the boat is in the water. 30 days is just to short of time to do it.

August 22, 2025
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Reply from Ahoy! Insurance

Thank you for the review Steven. We appreciate the feedback and one of our insurance specialists (we title them firstmates :-)). Will be in touch early the coming week to see what could be done.

Being attentive to our boaters and their feedback is top priority for us.

Ahoy!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Fair price for coverage received. Will update in the future with positive or negative feedback.

August 22, 2025
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Reply from Ahoy! Insurance

Thanks for the review Jason. Please keep on updating. We trust that we will live up to your expectations. And if not then please dont hesitate to let us know. We are committed to continuous improvement. Ahoy!

Rated 5 out of 5 stars

Smooth

Was quick, easy to work up a policy and very reasonable on price

August 21, 2025
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Reply from Ahoy! Insurance

Thank you William for the review. Ahoy!

Rated 5 out of 5 stars

We had a short timeline and the man who…

We had a short timeline and the man who helped me was very helpful and efficient

August 12, 2025
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Reply from Ahoy! Insurance

Thank you for the review Heather. We appreciate the sentiment and conveyed it to Gordon who assisted you. As fellow boaters we are thrilled to be able to assist our community members, especially at time of urgent needs. Ahoy!

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