Haven't taken our trip yet but the website asked for a review following booking, so this is a review of the booking process, not the actual parking facility: Booking was very easy but I felt that if t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just a heads-up for anyone cruising out of Port Canaveral: If you’re sailing from Terminal 3, using Holiday Inn Express Parking with Air & Cruise should be fine. However, if you’re sailing from T... See more
We could not believe the price and the ease of booking the Air and Cruise Parking. We have never used this before but if the reservation process is any indication of their services, we will definit... See more
Was only going for 1 week so tried this.What a great experience a Hilton with security watching vehicles. was parked in reg parking lot so my vehicle was just another not something the owner couldn't... See more
Company details
Written by the company
At AirandCruiseParking.com, we're not just a parking service—we’re your dedicated partner in securing affordable, convenient parking solutions across the United States. In today’s travel landscape, finding the best deals on flights, hotels, rental cars, and parking has become more accessible than ever. Hassle-Free Parking for Every Occasion: Leave the stress of finding parking behind. AirandCruiseParking.com offers an easy-to-use platform designed to simplify your search for safe, affordable, and convenient parking when you need it most. Your convenience is our priority. Our Commitment to Excellence: We’re dedicated to providing our customers with top-notch parking options in every market. Your satisfaction is at the heart of everything we do. With AirandCruiseParking.com, you can count on exceptional service and a seamless parking experience. Choose AirandCruiseParking.com for a reliable, stress-free, and budget-friendly parking solution. Reserve with us and secure your spot in advance, allowing you to travel with confidence, knowing your parking needs are taken care of. Start your journey or event worry-free with AirandCruiseParking.com—your gateway to effortless parking.
From Airports to Cruise Ports—Nationwide Options for Every Traveler!
Written by the company
- Your Go-To Parking Solution for Air and Cruise Travel
- Discover AirandCruiseParking.com—your go-to parking solution for seamless air and cruise travel! With nationwide options that cover airports and cruise ports coast to coast, we make it easy for every traveler to find safe, convenient, and affordable parking. Whether you’re flying out or setting sail, our extensive network and unbeatable rates ensure peace of mind from start to finish. Experience hassle-free parking and customer service you can rely on.
Contact info
401 South Florida Ave, Tampa, FL , 33602, Tampa, U.S. Outlying Islands
- 888-399-9267
- customerservice@airandcruiseparking.com
- airandcruiseparking.com
Park Smart, Travel Easy
3.9
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid to park at 1799 SE 17th Street…
I paid to park at 1799 SE 17th Street Ft Lauderdale Pirt Everglades Parking. When I want to park there, I found out from the Fort Lauderdale police department that there is no such address for parking. I paid $89.20 And will be requesting a refund
November 23, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great location
Great location, great service shuttle service was great. The only thing that was not good was there was no Sign.
Age with the company name, we hadrive around the back entrance.
November 6, 2024
Reply from Air and Cruise Parking
Marcos, we appreciate your feedback and are glad you enjoyed the location, service, and shuttle service.
We understand the frustration of not finding a sign. We will look into improving signage to make it easier for guests to find us.
Reply from Air and Cruise Parking
Beau, we appreciate your feedback and are glad to hear that you found our product easy to use.
They were supposed to send us a shuttle…
They were supposed to send us a shuttle for pickup from the airport but they would not answer their phones. Ultimately we had to take a Lyft to get to the hotel. Will never use them again.
November 18, 2024
Reply from Air and Cruise Parking
Agni, we understand your frustration with the lack of response from the shuttle service. We strive to provide seamless transportation for our guests, and we apologize that this was not your experience.
If you could please call us at 888-399-9267, press 1 and ask for Kendra or Nixon we would be more than happy to discuss the situation.
Cruise parking
Getting in and out was a breeze. Parking was easy with the help of your employees.
November 10, 2024
Reply from Air and Cruise Parking
Dennis, we appreciate your kind words and are thrilled to hear that you had a positive experience. Thanks again for the review and we hope you have a great trip!
You have to get ticket upon arrival, check car in ( know liscence number). Park at own risk.
Car was safe. Staff was professional, happy and helpful. Very clean , safe location.
October 30, 2024
Reply from Air and Cruise Parking
Tiffany, we appreciate your feedback and are glad to hear you had a positive experience. We strive to provide our customers with a safe and comfortable environment.
When me and my husband arrived i was…
When me and my husband arrived i was skeptical about the area but the staff came when we let them know we had arrived shuttle us to the airport and when we came back they came back to the airport and shuttle us back to our car they were very friendly ..
November 3, 2024
Reply from Air and Cruise Parking
Sharon, we are glad that you found our shuttle service convenient and that our staff made your arrival and departure as smooth as possible. Thank you so much for the review and we hope you had a great trip!
you get 1 star because there was no option for 0 stars
Attendant was rude and immediately spoke over us because we were surprised it was a chicken restaurant. Van was without step access. Same attendant picked us up was rude and threatened another customer in front of his family.
will never use this again.
August 17, 2024
Reply from Air and Cruise Parking
Lisa, thank you for taking the time to share your experience. We sincerely apologize for the negative encounter you had with the attendant and will address the concerns about the shuttle van.
We take all feedback seriously and will use this to improve our service. We have been in business for over 8 years and the trust and satisfaction of our customers are paramount to us. We typically do not have issues at this lot however we do want to assure you that we will continue to uphold our standards high.
Please feel free to reach out to us at 888-399-9267, press 1, and ask for Kendra or Nixon. They would be more than happy to discuss this further with you.
Great experience been using this server…
Great experience been using this service/parking for 5 yrs now . Safe and secure every time. My go to from now on.
November 6, 2024
Reply from Air and Cruise Parking
Sharlene, thank you for your kind words and for being a loyal customer for the past five years. We're thrilled to hear that you've consistently found our service safe and secure. We appreciate your continued trust and support.
Left a dent on my car
Left a dent on my car. They did not allow me to park with transaction # or validation that was sent through email. I will not be using these services again.
November 10, 2024
Reply from Air and Cruise Parking
Ester, we're extremely sorry to hear that your vehicle was dented while parking at the off sight facility in which you booked for. This is certainly not the level of service we aim to provide and we do apologize about this experience.
To better understand what happened and to ensure this does not happen again we would appreciate if you could provide us with more information about your visit such as location and dates. This will help you investigate the situation thoroughly.
Please send an email to customerservice@rightwayparking.com or give us a call at 888-399-9267, press 1 and ask for Nixon or Kendra.
Best Crew Ever
Everyone was so courteous and accommodating which made the trip even more pleasant. My family and I were amazed at their patience with the unruly customers that they experienced on the return trip. A lot of people were on edge because of the aftermath of the storm but the employees never lost patience and showed even more kindness. Our trip was 9/21-28/2024
September 20, 2024
Reply from Air and Cruise Parking
Barbara, we're so glad to hear that your family had a pleasant trip. It's wonderful that you were impressed by our employees' patience and kindness, especially during a challenging time.
It's heartwarming to know that our team's efforts were appreciated. Thank you again for the review and we can't wait to see you in the future.
Reply from Air and Cruise Parking
Laila, we're so sorry to hear that this was the worst experience you received.
If you could please call us at 888-399-9267, press 1, and ask for Nixon or Kendra we would love to discuss this situation further with you.
Reply from Air and Cruise Parking
Wesley, thank you so much for the review. We're so glad to hear that everything went smoothly and the staff was friendly.
Decent Experience
Decent Experience. No issues. Was worried when I dropped my car off. It took some time for them to take us to the airport. Pick up went fine. Seemed to be some lack of communication.
October 15, 2024
Reply from Air and Cruise Parking
Lynne, we appreciate your feedback and are glad to hear that your experience was generally positive. We understand your concern about the wait time for airport transportation and will review our processes to ensure efficient communication and timely transfers.
due to unforeseen circumstances wasn't…
due to unforeseen circumstances wasn't able to use device after paying for parking called couple of time then was told to send email which i did but refund was not granted im very disappointed with your company and service and customer service.. day of event call facility several times no one could help me
November 7, 2024
Reply from Air and Cruise Parking
Lenette, we understand your frustration. It's disappointing when plans change unexpectedly.
Unfortunately your reservation did not qualify for reimbursement per our cancellation policy because you reached out to us after your reservation had already ended. If the airline itself cancelled your flight then we would be more than happy to refund you however we would need a copy of the flight cancellation notice.
If this is the case please send us an email at customerservice@rightwayparking.com include your reservation ID # and the flight cancellation. Thank you.
Reply from Air and Cruise Parking
Amanda, thank you so much for the kind review. We hope you have a great trip!
I will not recommend this place moving…
I will not recommend this place moving forward. We Travel every year with a large group and for years we used this parking. The way the owner of this company treated us this year was horrible. We are a group of 42, and they lost loyal clients after this year experience.
November 10, 2024
Reply from Air and Cruise Parking
Angel, We are truly sorry to hear about your recent experience. We understand that your group has been a loyal customer for years, and we value your business.
Please keep in mind that Rightway Parking is merely the 3rd party booking agency based in Tampa, FL and do not own, operate, or manage any of the locations listed on our website. It sounds like you spoke with the owner of the facility directly.
If you could please send us an email at customerservice@rightwayparking.com and include your reservation ID # we would love to discuss this further. You can also call us at 888-399-9267, press 1, and ask for Kendra or Nixon.
Reply from Air and Cruise Parking
Debra, we appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide our customers with a safe and comfortable journey.
Reply from Air and Cruise Parking
Dear valued customer, thank you for your kind words and for choosing our service. We appreciate your continued support and are glad to hear that you found our service prompt and reliable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.