Air Con Centre Reviews 

10,912
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery and reasonable prices, noting that ordered items arrive promptly and in wonderful condition. People are also very pleased with the overall performance of the items purchased, describing them as extremely helpful and reliable during warm weather conditions. Some reviewers were not happy with product reliability, mentioning that certain appliances stopped working properly after minimal use or developed unexpected electrical faults. A few consumers also noted that specific units could be quite loud during operation, making them less suitable for nighttime use in bedrooms.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with many reviewers highlighting super fast and punctual... See more

Product

Users describe positive interactions with product, highlighting good quality and fair prices across various... See more

Price

Customers consistently note positive experiences with price, highlighting that costs are very competitive and... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy website navigation and prompt... See more

Service

Clients share positive opinions on service, highlighting fast deliveries, competitive prices, and a smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered it Friday afternoon with delivery date following Tuesday, it turned up Saturday morning. Really good bit of kit. Can't hear it in bedroom but can still feel fan on lowest setting. Looks well... See more

Company replied

Rated 5 out of 5 stars

Great job, thank you. Inline extract fan packed up, the air con centre had a great offer on a Manrose alternative unit. Quick delivery within a couple of days, absolutely spot on.

Company replied

Rated 5 out of 5 stars

order was delivered promptlv but was showing in my emails as from energy saving bulbs which threw me a bit. However when it arrived it became clear so OK It turned out that I did not need it when t... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, easy online shop with full explanation of products. Ordered and as promised (once the bank holiday was over) next day delivery was indeed covered too! Lovely product the dogs and ou... See more

Company replied


Company details

  1. Air Conditioning Store
  2. Appliance Store
  3. Heating Equipment Supplier
  4. Boiler and Heating Service

About Air Con Centre

Written by the company

Here at Airconcentre we are a specialist seller of quality, branded Heating, Ventilation and Air Conditioning products inc Extractor fans, Dehumidifiers and Ducting.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.

AirConCentre - the Heating, Ventilation and Air Conditioning specialists

Written by the company

Thousands of product with next working day delivery

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(10,912)

1,400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant price and next day delivery

Brilliant price and next day delivery. Can’t fault!

June 30, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Chris,

Thank you so much for your fantastic review. We're delighted to hear you were pleased with our competitive pricing and next day delivery. It's wonderful to know everything met your expectations. We really appreciate your kind feedback! 🙌

Best wishes,
Elise

Rated 5 out of 5 stars

Good selection competitive price and…

Good selection competitive price and fast delivery

July 3, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi DJ,

Thank you for your great review. We're delighted to hear you were happy with our wide selection, competitive pricing and fast delivery. We really appreciate your kind feedback! 😄

Best wishes,
Elise

Rated 5 out of 5 stars

Great service very good product all…

Great service very good product all installed and so much quieter than the old one!! and a very good price

July 2, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Ian,

Thank you so much for your wonderful review. We're delighted to hear you were happy with our service and that you're so pleased with your new product. It's great to know it was easy to install, is much quieter than your old one, and offered great value for money. We really appreciate your kind feedback! 😊

Best wishes,
Elise

Rated 5 out of 5 stars

Quick simple delivery

Quick simple delivery

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Alison,

Thank you for your great review. We're delighted to hear your order was delivered quickly and that the whole process was simple. We really appreciate your kind feedback! 🚚

Best wishes,
Elise

Rated 1 out of 5 stars

Returned our air con unit to them which…

Returned our air con unit to them which they didn't package very well. Spent £30 on return postage and now have proof that delivery was attempted and denied by them twice. They lied about this when I asked them and blamed the delivery company. Have now asked them to refund the postage due to it being there fault and not heard anything back. Avoid like the plague.

Edit to add - They said "Firstly, we did not refuse delivery of your return. After we investigated this with you, you confirmed the following. "ParcelForce have now confirmed that the return was not refused by your company. The Birmingham depot has advised that the parcel was returned because the recipient name was not recognised for delivery."

This is what originally happened. It's what the delivery company thought when I rang then. HOWEVER after they dug deeper I have a report from them that confirms this company denied delivery twice. I sent them this proof and my emails have no been ignored. Nice try though. As I said. Avoid like the plague. They lie

July 7, 2026
Unprompted review
Air Con Centre logo

Reply from Air Con Centre

Hi Kim,

Thank you for your feedback. We're sorry you're disappointed, but we'd like to clarify a few points, as your review doesn't accurately reflect what happened.

Firstly, we did not refuse delivery of your return. After we investigated this with you, you confirmed the following:

"ParcelForce have now confirmed that the return was not refused by your company. The Birmingham depot has advised that the parcel was returned because the recipient name was not recognised for delivery."

We cannot reimburse the cost of a return courier that was arranged by the customer when the courier fails to complete the delivery. Any claim for those costs would need to be raised with the courier you selected.

We extended your return window to accommodate the delay and confirmed we were still happy to accept the return, even though the packaging had sustained additional damage during transit. You later advised us that you had sold the unit, despite us still being willing to accept the return. Given these circumstances, we believe we acted fairly throughout and are disappointed that your review does not reflect the assistance we provided.

Best regards,
Elise

Rated 1 out of 5 stars

Scammers

Scammers. The website is full of click and bait.
They are out of stock and they use hidden criteria just to access their website. The spam and the aggressive methods makes me so frustrated and angry as even after I reported to ⁠Advertising Standards Authority, they are still there. WHAT'S WORST THAN ADVERTISING IS FALSE ADVERTISING.

July 7, 2026
Unprompted review
Air Con Centre logo

Reply from Air Con Centre

Hi Doru,

We're sorry to hear you're frustrated, but we're unclear about the concerns you've raised.

We do not have any hidden criteria or requirements to access our website, and we do not intentionally advertise products that are unavailable. During periods of exceptionally high demand, products can sell out very quickly. In fact, we received new stock yesterday, but it sold out within minutes due to demand.

We also take advertising regulations seriously and strive to ensure the information on our website is accurate and transparent.

Best wishes,
Elise

Rated 4 out of 5 stars

Good delivery

Good delivery. Polite courier.

June 25, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Michael,

Thank you for your lovely review. We're delighted to hear your order was delivered smoothly and that you had a positive experience with the courier. We really appreciate your kind feedback! 🚚

Best wishes,
Elise

Rated 5 out of 5 stars

First time using this company

First time using this company, great service. I ordered a fan which was next day delivery, arrived on time and works beautifully. Feeling much cooler already! Would definitely recommend

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Young,

Thank you so much for your wonderful review. We're delighted to hear your first experience with us was such a positive one. It's great to know your fan arrived the very next day as promised, is working beautifully, and is already helping to keep you cool.

Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support! 😊

Best wishes,
Elise

Rated 5 out of 5 stars

Great little cooling fan…

Great delivery very fast .Great little cooler portable and it is very quiet highly recommended to anybody .

June 28, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Steve,

Thank you so much for your fantastic review. We're delighted to hear you were impressed with our fast delivery and that you're so pleased with your portable cooler. It's great to know you're enjoying its quiet performance, and we really appreciate your recommendation. Thank you for your kind feedback! 😄

Best wishes,
Elise

Rated 5 out of 5 stars

Great price and no issues

Great price and no issues

June 28, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Ruby,

Thank you for your great review. We're delighted to hear you found our prices competitive and that everything went smoothly with your order. We really appreciate your kind feedback ⭐

Best wishes,
Elise

Rated 5 out of 5 stars

Fast delivery and well packaged

Fast delivery and well packaged

June 30, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Mr. John,

Thank you for your great review. We're delighted to hear your order arrived quickly and was well packaged. We really appreciate your kind feedback 📦✨

Best wishes,
Elise

Rated 5 out of 5 stars

Great service

Great service, I was looking for the meaco sefte 10" desk fan everywhere, but it was unfortunately sold out. I was given a link to yourselves and managed to order and receive within 24hrs. I was extremely impressed with how easy, quick and excellent the service was. I would highly recommend you to friends and family in the future, with out a doubt. Absolutely awesome!!

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi James,

Thank you so much for your fantastic review. We're delighted you were able to find the Meaco Sefte 10" Desk Fan with us when it was sold out elsewhere, and it's wonderful to hear your order arrived within 24 hours.

We're so pleased you found the whole experience easy, quick and hassle-free. Your recommendation to friends and family means a great deal to us, and we're thrilled we could help. Thank you again for your amazing feedback – it really does make our day! 🌟😊

Best wishes,
Elise

Rated 5 out of 5 stars

Great service

Great service. Ordered extractor fan on Monday and arrived Tuesday, Perfect.

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Alistair,

Thank you for your wonderful review. We're delighted to hear you were happy with our service and that your extractor fan arrived the very next day. It's great to know everything went perfectly. We really appreciate your kind feedback 🌟

Best wishes,
Elise

Rated 5 out of 5 stars
Air Con Centre logo

Reply from Air Con Centre

Hi Mr. John,

Thank you for your wonderful review. We're delighted to hear you were pleased with our service and that your delivery arrived on time. We really appreciate your kind feedback ⭐

Best wishes,
Elise

Rated 5 out of 5 stars

Excellent service quick delivery

Excellent service quick delivery

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Martin,

Thank you for your wonderful review. We're delighted to hear you were happy with our excellent service and quick delivery. We really appreciate your kind feedback ✨

Best wishes,
Elise

Rated 5 out of 5 stars

Good customer experience

Ordered , and my purchase was delivered quickly.

June 26, 2026
Air Con Centre logo

Reply from Air Con Centre

Hello,

Thank you for your great review. We're delighted to hear your order was delivered quickly. We really appreciate your kind feedback 📦

Best wishes,
Elise

Rated 5 out of 5 stars

V prompt service and the tower fan…

V prompt service and the tower fan ordered was as described

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Noel,

Thank you for your lovely review. We're delighted to hear you were happy with our prompt service and that your tower fan was exactly as described. We really appreciate your kind feedback 🌟

Best wishes,
Elise

Rated 5 out of 5 stars

Easy to order and next day delivery

I ordered an air circulator fan on line for my daughter. It was delivered promptly the next day as stated. Good communication from Air Con Centre and the delivery team. Very pleased overall with the service.

June 29, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Debra,

Thank you for your wonderful review. We're delighted to hear your daughter's air circulator fan arrived promptly the very next day as promised. It's also great to know you were pleased with the communication from both our team and the delivery company. We really appreciate your kind feedback and are so pleased you were happy with the overall service 🌟

Best wishes,
Elise

Rated 5 out of 5 stars

Excellent service

Excellent service - website very easy to use and good description of products. Very helpful articles and stock information too. Easy to order and fan arrived much quicker than I thought it would (ordered on Saturday and delivered on the Monday). Highly recommended.

June 28, 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Annette,

Thank you so much for your fantastic review. We're delighted to hear you found our website easy to use, our product descriptions and buying guides helpful, and our stock information clear. It's also wonderful to know your fan arrived even sooner than expected after ordering over the weekend.

Thank you for your recommendation and for taking the time to share your experience. We really appreciate your kind feedback 🌟📦

Best wishes,
Elise

Rated 5 out of 5 stars
Air Con Centre logo

Reply from Air Con Centre

Hi Mrs. Elly,

Thank you for your great review. We're delighted to hear you were happy with our competitive pricing and prompt delivery. We really appreciate your kind feedback ⭐

Best wishes,
Elise

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