Claim Still In Queue After 12 Weeks
I submitted my claim 12 weeks ago, but I haven’t received any updates yet. It is still showing as “in queue.
There is no update.
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We specialize in air traveller's rights and ensure that all passengers receive fair compensation after experiencing flight delays or cancellations. We service all air travel within Canada, Europe, and Brazil and according to all international regulations associated with flight delay compensation. Flight delayed? Get paid. www.airfairness.com
1 University Ave Airfairness 3rd Floor, M5J 2P1, Toronto, Canada
Hasn’t replied to negative reviews
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I submitted my claim 12 weeks ago, but I haven’t received any updates yet. It is still showing as “in queue.
There is no update.
I had a great experience with airfairness! After my flight to New York was delayed for several hours, I wasn’t sure if I was eligible for any compensation. I couldn't be bothered with being on hold for hours with the airline so I submitted my claim directly through airfairness and the process was super easy. I just submitted my flight details and they handled the rest. Within a few weeks, I received my compensation with no hassle. Excellent service, great communication, and well worth it. Highly recommend if you’ve experienced a flight delay or cancellation!
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