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AirFreight.com Reviews 1,567

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting its speed, punctuality, and reliability. Many consumers were particularly impressed with the exceptional service and the professional, helpful staff who provided clear communication and continuous updates throughout the shipping process. People frequently mentioned the quick response times, noting that the company was able to schedule pickups and deliveries very rapidly, even for urgent, time-critical shipments. This efficiency and dedication ensured that deadlines were met and operations ran smoothly, providing peace of mind to customers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting exceptional communication, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more


Company details

  1. #1 of 28 best companies in Logistics Service
  2. #1 of 12 best companies in Delivery Service
  3. #1 of 9 best companies in Freight Forwarding Service
  4. #1 of 24 best companies in Shipping Company
  5. #1 of 16 best companies in Shipping Service
  6. #1 of 5 best companies in Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Andy was nice and made things easy for our company! He communicated with us through out the entire process ( when the driver arrive ; when they were loading and unloading the truck) which was very reassuring and professional! I’am looking forward to do business again with you guys! Thank you!

January 22, 2025
Rated 5 out of 5 stars

Great service

arrived early for pickup
notified us of leaving shop and arriving at destination
Fast courteous service
Prompt and competitively priced

January 14, 2025
Rated 5 out of 5 stars

The whole experience was great

The whole experience was great! I was very happy with everything, from scheduling to pricing. I loved the way dispatch kept us informed from start to finish.

November 20, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. This was the second time using these folks to deliver home furnishings to a project our company is working on. It was very reassuring when they sent photos & email updates as our load was being transported. I look forward to the next project with them.

November 13, 2024
Rated 5 out of 5 stars

Rapid Delivery Excellence

From the beginning of the customer support representative to the final delivery I was very impressed with the service and attention to detail. I am definitely hooked on your services.

November 4, 2024

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