Airport Pickups-london Reviews 

1,973
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and courteous drivers who consistently arrive ahead of schedule, eagerly help with heavy luggage, and ensure a very smooth, comfortable ride to the destination. Travelers additionally mention that the online booking platform is exceptionally straightforward, fast, and simple to navigate when organizing necessary airport transfers. Some people were dissatisfied with occasional driver delays, tight schedules, or traffic problems that created unexpected stress before catching international flights. A small group of reviewers also noted frustrating communication challenges, unhelpful phone interactions, and unexpected extra fees charged during their respective journeys.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that drivers are remarkably punctual,... See more

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, spotless... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising punctual drivers who arrive... See more

Booking process

People report positive experiences with the booking process, frequently highlighting that online reservations... See more

User experience

Users describe positive interactions with user experience, highlighting smooth online booking and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience. Our plane was delayed into London Heathrow by two hours but there was no problem. Good communication by our driver, very pleasant and helpful. Would definitely use aga... See more

Rated 5 out of 5 stars

Professional from booking till drop-off. Will definitely be using their services again. Easy online booking. Also, the assigned driver (Akwis) was monitoring our flight which arrived almost an hour... See more

Rated 5 out of 5 stars

Very impressed. Booked a last minute mini van after having landed and was very quickly able to choose the appropriate car, get a quote, and then have the driver come and meet us very quickly after ha... See more

Rated 5 out of 5 stars

Driver arrived ahead of schedule, let us know and was more than happy to wait. Had complimentary waters and chocolates, nice touch. Vehicle was comfortable, driver was engaging and chatty, timin... See more


Company details

  1. Airport Shuttle Service
  2. also in
  3. Taxi Service

Written by the company

Airport Pickups London is a trusted, premium airport transfer service offering reliable, comfortable, and punctual transportation for both business and leisure travelers. With years of experience in the industry, we specialize in providing first-class transfers to and from major airports such as Heathrow, Gatwick, Stansted, and London City Airport. What sets us apart is our commitment to providing the highest level of service. We use a fleet of well-maintained, high-end vehicles, including saloons, MPVs, and executive cars, ensuring a smooth and comfortable journey every time. Our drivers are carefully selected and undergo rigorous training to guarantee a safe and professional experience. We pride ourselves on customer satisfaction, and our ability to handle a range of unique needs—from providing child seats and assistance for passengers with reduced mobility to offering private chauffeur services. Our transparent, all-inclusive pricing means you never have to worry about hidden fees or surprises. With Airport Pickups London, you can count on a smooth, stress-free start to your journey. Whether you're heading to a business meeting or a holiday getaway, we’re here to make sure your airport transfer experience exceeds your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,973)

356 reviews in the last 12 months

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Rated 5 out of 5 stars

We booked three scheduled trips using…

We booked three scheduled trips using airport-pickups-London after seeing it recommended on a travel page We booked three long pickups. Heathrow to Southampton. Southampton to London and London to Heathrow. It was FLAWLESS. Received, WhatsApp texts to remind me of the upcoming pickup. Received information on drivers name, the vehicle and license plate. Able to track them. It was perfect. I emailed with a question and was responded to within minutes. I highly recommend this service. Plus the ability to pick your vehicle based on needs, choice etc is amazing. Thank you for a perfect experience.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Professional from booking till drop-off

Professional from booking till drop-off. Will definitely be using their services again. Easy online booking. Also, the assigned driver (Akwis) was monitoring our flight which arrived almost an hour early, and he adjusted the pickup time accordingly. They also provided baby carseat upon request.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Zero Hassle, 100% comfort

Santokh picked us up from Heathrow after our Greece trip and he was brilliant. Seven large suitcases between us and nothing was too much trouble, he just got on with it and had us loaded and away in no time. Friendly, professional and really accommodating after a long flight. Would happily book with Airport Pickups London again.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

The drivers were helpful and courteous

The drivers were helpful and courteous. I was greeted on time and driven directly to my destination. The cars were very clean and comfortable. Both had working seat belts available. I felt safe and confident.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Driver arrived early, text to say he was there and helped us with luggage etc. On return flight driver was waiting in arrivals, helped with everything and was really pleasant. Car very clean and comfortable.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

We used your company for several…

We used your company for several pickups. All were excellent with the exception of our first pickup in the first vehicle. That ride was satisfactory. Otherwise all of the drivers were friendly and helpful.

We did an all day driver to go out to the country and our driver was Lucasz from Poland. He was awesome! We loved him! It was one of our people's birthday and he gave him a birthday present. We had such a nice time with him. He made our trip special.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of Mind

The company made a complicated pick up so easy picking up my daughter and her friend at two different terminals. their directions were very clear and the driver was very helpful. I am so happy I will continue to use this company.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great driver

Great driver. We have requested Mr Khan for our return trip.
Staff in office were polite and helpful when I needed help with the payment process

September 5, 2026
Unprompted review

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