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Good but staff not friendly or helpful
It was very eady to book and price was ok. However staff are not very helpful, they pressurised me even though I had elderly parents who needed wheelchairs. Told to hurry up or you will incur extra charges. Not very nice.
Payment taken without authorisation
I selected airport reservations, stupidly entered my long card details but did not enter the 3 digit pin on the back of the card. Nor did I authenticate the payment via my banking app. Next morning, a payment of £165 is sat pending in my bank account. Immediately stopped card and informed bank the payment had not been authorised. Do not use
Bombard you with emails saying you get…
Bombard you with emails saying you get a 70% discount don’t be fooled went and checked to book with the airport direct was £20 cheaper without any discount it’s all just a big con
shocking! got told my booking was not valid
Absolutely shocking! Got the booking confirmation for Heathrow airport London via email without any detail or whatsoever on where to go and what to do once there, I only received the car park address. Got there with the satnav and parked. When I collected my car 3 days after and got to the exit I was told my booking was not valid and I was refused support by the staff and I ended up having to pay my parking twice!!! absolutely shambles! no information and no support! avoid like the plague
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