Airtable Reviews 

160
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Whoever this Riley Sparkman (riley.sparkman@airtable[dot]com). DO FREAKING REPLY TO MY EMAIL!!! I said I need it ASAP but you're not replying. It's for our business in construction. You're asking me s... See more

Rated 2 out of 5 stars

While Airtable is a great product, the pricing is terrible. Here are two pricing traps to be aware of: * When you upgrade from a Team to Business plan, you cannot downgrade without deleting almost... See more

Rated 5 out of 5 stars

Airtable is probably my favourite software. I run my whole business on it, keeping track of projects, customers, issues, invoices, etc. etc. It's like Google Sheets, but way more powerful, and more in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Airtable is the all-in-one collaboration platform that combines the flexibility of a spreadsheet interface with rich features like file attachments, kanban card stacks, calendars, and reporting.


Contact info

1.8

Poor

TrustScore 2 out of 5

160 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(160)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

leave me alone

leave me alone
how did you even wiggle your way into getting me to make an account
then after I delete my account you have the nerve to send me marketing emails

November 3, 2022
Unprompted review
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Rated 5 out of 5 stars

A good database management tool

I'm using Airtable on a daily basis and it helps gather data way easier than a classic spreadsheet! I hope to see more features coming soon. Thank you!

August 23, 2022
Unprompted review
Rated 1 out of 5 stars

Beyond atrocious app with no room for…

Beyond atrocious app with no room for feedback. The app crashes all the time. If you're using it to upload images, it just does whatever it pleases : sometimes it will upload it for you, but 9 out of 10 times, it will either indicate it's uploaded but not upload it, crash and take you to the very top of your database, not upload the image and pretend nothing is happening. It's especially annoying when you're entering a very long entry and realizing that after the fifth time you tried to enter, it crashed again for unknown reason. I wasted 5x the necessary amount of time of entering items into the database before switching to Coda. This is just unacceptable level of buggy for charging $20/user/month!!!

August 5, 2022
Unprompted review
Rated 2 out of 5 stars

Terrible Support

I'm giving it two stars because this company has absolutely terrible support! They respond with only canned emails and absolutely NEVER respond with a solution, no matter how critically it affects your business. I have expressed to them that the canned emails are not helpful and does not endear them not users, but they could not care less. I'm presently looking for an alternative, as I am tired of contacting support and getting only canned responses.

July 29, 2022
Unprompted review
Rated 2 out of 5 stars

Automation issues

So sad that I have to make a negative review right after I left a good one - fix the automation guys!
There has been an issue with Airtable -> Jira automations and I know that some other people found this out as well. No respond from the support team, no comments on the issue. You've created a great tool but you lack the necessary support and communication with your users

April 7, 2022
Unprompted review
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Rated 1 out of 5 stars

After leaving a voice message and…

After leaving a voice message and feedback here. I did receive a call back from the company. There was a mis up with scheduling and i agreed for a second appoinment. the following week the sent out a technical to address our concerns. the work went smothly and they also gave me a break on the bill dure to the mix up. Everything seens to be working fine with no leaks. Bosed on how the handled their mistake and the discount for the work provided . I re- evaluated my review and gave 4 star from1.
Had an appoinment and they never showed up or called. i Left a voice message on their machine to let them know I had an appoinment and they did not call me back. waiting for them was of time as far as i am concerned . the only reason I called this company was the reviews they had.

January 24, 2022
Unprompted review
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Rated 1 out of 5 stars

Poor company and thieves

Yesterday my airtable account was deleted for no reason.
They only sent me a very simple email.
"Your Airtable account has been deleted. We're sorry to see you go!"

Omg, hahaha. Meh. (puke)

I've lost customer emails I've been collecting for almost two months and my business has been a mess from the start.
Airtable is a really poor, poor company. I think it's because they needed my 1200 customer information. :)
They are a really, really pitiful company that without hesitation deletes personal accounts to steal 1200 customers' information!!!
I want to say to all Airtable users.
Beware Airtable!!!
They will monitor your data in real-time and delete your account for no reason at the moment they deem necessary or no longer necessary.
I don't get it. Why do they live like that...
As an honest person, I don't want to give one point, but I have no way.
Just get 1 point, but don't regret it. All these mistakes are yours.

January 22, 2022
Unprompted review

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