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3.2

Average

TrustScore 3 out of 5

13 reviews

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1-star

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Rated 3 out of 5 stars

None Trust worthy site

got a couple of side winder adapters TM AKM/AKX mag adapter literally the best works fantastically mags lock in no problem 3 turns and a mag is fully loaded, Got a WE Scar H adapter have yet to test it out, but I'm assuming it will not work as well just like the WE M4 stanag adapter i also got the mags do not lock in properly, it likes to push the mag out while loading so not the best but still better than a plunger style load, now that being said i tried to leave a 3 star review on their website about it sayings its good, just needs to be revised or change, and they will not approve me review, i know this to be a fact because when i made my 5 star review on their TM AKM/AKX adapter they put it up instantly, definitely not a trust worthy site.

February 21, 2026
Unprompted review
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Rated 2 out of 5 stars

£114.96 wasted, 0 support.

Delivered ontime, despite my impatience.

Spent £114.96

The website states "Untested on the Army Armament Version of this gun - may be compatible with with light modification". So it was not as clear cut as "this will not work on an Army Armament"

So I have identified the modification needed, but no support given as yet. Its sad because customer service just seems to want to argue and prove points instead of solving the issue or even offering any suggestions maybe from their experience.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutly mega service

Absolutly mega service. Very very helpfull.. had a slight problem i messaged them and sorted everthing out for me. 100% would recommend and defo be using again.

November 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Conclusion: Bad quality products

Adapters are just mass printed and not checked on performance and quality. I have had multiple adapters (sometimes replacements) for different airsoft replicass from them, but they always leak. Poor quality and poor service. Also their regulator broke after 1 game. Never ordering again.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Hpa adapter issue

Had a issue with the vorsk vmp1 hpa adapter so I emailed them and they were extremely helpful and excellent customer service and they sent me a whole new one

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a tank bundle in December and the guage cover got smashed. Contacted the seller and got a replacement. Would definitely buy from here in the future and will recommend to others

April 1, 2025
Unprompted review
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Rated 4 out of 5 stars

Slow delivery but definitely worth it

Recently made an order for an adapter for a VMP-1, took a bit longer than expected to reach me, although that was largely due to Royal mail messing up delivery the first time round leading to the item needing to be re-sent, customer service was generally very helpful with fast response times although information transfer between staff members was seemingly lacking as I had to repeat/remind details a few times. Overall very pleased with the item and their service.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

I have bought from Airtac on four or five occasions now. Never like to leave a review after a single purchase as always difficult to judge reliable service.

Airtac have been fantastic. The products they sell are high quality, reliable and great value. I have bought one of the pre-built HPA bundles that arrived in good time and has worked flawlessly. My latest purchase was a 1911 adapter. I sent in a donar mag as Airtac did not have it in stock. They turned round the build and posted it on the same day the magazine arrived. Fantastic service.

I can not fault them. Incredibly helpful, great comms, if only by email and willing to help where they can. This is one of the easiest 5 star reviews I have left.

February 21, 2025
Unprompted review
Rated 3 out of 5 stars

Rude customer service poor delivery times

I ordered a hpa pistol adapter from them it's been 2 weeks 14 days, not even prepared for shipping. Doubt it will come in time for my Airsoft tournament. Customer service was rude and didn't answer the question I asked them resulting in wasted time and no hpa adapter. they lied about their delivery time and then refused to answer the question of will it arrive before a certain date.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Lifetime Warranty!

I bought a Hicapa to m4 mag HPA adapter from them 2 years back and its has worked flawlessly all this time.

I was gutted when someone shot the side of it and it broke a chunk off.

I went on the website looking to see if I could buy spare parts to repair it and noticed they have a lifetime warranty!

I contacted them I have been blown away by the response. A new (upgraded) replacement was sent out free of charge and was on my doorstep 2 business days after getting in touch.

Top quality service!

November 8, 2024
Unprompted review
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