akk.com Reviews 210

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I purchased 5 pairs, lightweight and very comfortable. By far, one of the most comfortable sneakers I have ever purchased. The price is excellent!!

Rated 3 out of 5 stars

I ordered a brown “leather” messenger style purse with leopard strap. It’s cute but not very functional because there is NO zipper or anything to close the top of the bag. I expected at the least a ma... See more

Rated 1 out of 5 stars

Item was shipped on Jan 3 by "shipping partner" YunExpress. After 7 additional updates, it now shows item "arrived at shipping partner facility" on Jan 11. That's 8 days and it still hasn't even been... See more

Rated 5 out of 5 stars

Slippers are adorable and good quality. I bought them in different colors for my teen daughter and I. We are both very happy. Would recommend to others. I ordered on Nov 26 and it arrived Dec 11... See more

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3.1

Average

TrustScore 3 out of 5

210 reviews

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Rated 5 out of 5 stars

I purchased 5 pairs

I purchased 5 pairs, lightweight and very comfortable. By far, one of the most comfortable sneakers I have ever purchased. The price is excellent!!

December 14, 2024
Unprompted review
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Rated 5 out of 5 stars

AKK. Shoes

Very lite, comfortable shoes. Look great and feel great. The price is very attractive also. Tread might be a little slippery in our Wisconsin winters.

September 3, 2024
Unprompted review
Rated 2 out of 5 stars

Horrible quality, even worse return policy

This experience could have been rated a 1 star except the customer service does return email inquiries within 24 hours. I ordered 2 pairs of snow boots for my wife and they took forever to arrive. When they did arrive, the quality was no better than a cheap pair of house slippers. Actually, I have had better house slippers. Either way, no chance were they good enough for an Ohio winter. When I requested a return, they sent me the policy. It says that I am responsible for the return cost (fair enough). What I do not appreciate at all is the fact that they will also charge me a $5 processing fee for each pair. The total cost of the return would return to me around $5 a pair. AKK.com's lack of ownership of their horrible quality is unacceptable and I would advise all to stay away from this company. They will not be in business very long.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t recommend

I ordered a pair of boots about a month ago and still waiting… I emailed them today. We’ll see if they respond. If so I’ll be sure to change my review. But right now I’m very, very displeased. Be warned

November 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Ordered pair of winter boots on 10/31

Ordered pair of winter boots on 10/31. It is now 11/20 and after several attempts to get either a tracking number or a refund, there has been no reply. CC company also charged me for an overseas purchase on top of the charge from akk.com. Beware, SCAM

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

My mother ordered these shoes and gifted them to me. I was pleasantly surprised. They are the most comfortable pair of shoes I’ve ever worn. Lightweight, skid resistant, and cute color and style. I will be ordering more. Thank you!

November 4, 2023
Unprompted review
Rated 1 out of 5 stars

They are crooks!!!! Do. Not. Buy.

I ordered two pairs of boots from this company. It took a month to get them and then they came wrapped in plastic. No tags. No boxes. No receipt. The boots were advertised as “Genuine Leather”. And they are NOT!! Cheap and from China. I contacted customer service right away and it took them a few days to get back with me. Finally, they got back and I told them I wanted a refund. They sent me their refund policy and it only gives 5 DAYS for a refund after delivery!!! How convenient. I’m taking this up with the FCC. Huge mistake.

Horrible.

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy from

Made a purchase and my item was returned to sender. They could not give a refund as they say it will be destroyed. Sent another and returned to sender. Requested refund if less than $20, says no and stopped responding to emails. Even TEMU delivers to my address without issues.Won't ever purchase from them again.

July 3, 2023
Unprompted review
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Rated 1 out of 5 stars

I do not recommend buying products from…

I do not recommend buying products from this company. Their product run small and very unreasonable exchange or return policy. You have to pay for all the shipping to send and return it to you plus they charge a $5 processing fee and do it within 5 business days. So basically you're left with no product and no money back.
Their main website is also very deceiving. I put a review on the shoe that I purchased and it said pending verification. I verified via the email and my review never got posted. That means they only show good review/ratings. The other poor reviews, they do not show which is deceptive.

August 25, 2023
Unprompted review
Rated 4 out of 5 stars

I absolutely love these shoes

I absolutely love these shoes! I would have given a 5 star but the shoes squeaks very loudly. Thus the reason I just bought another pair fingers crossed that the new ones are quiet enough.
I work at Wendy's Corp, so they are always looking at me like what's wrong with you that you keep wearing those shoes. They don't know the comfort.

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

Well I ordered a size 10 women's shoes…

Well I ordered a size 10 women's shoes & received a size 391/2. Don't even know what that size is but I know I still have bad blisters on my heels!! Very disappointing!

January 30, 2023
akk.com logo

Reply from akk.com

Hi!
So sorry about that, if we have received the wrong size shoes, please contact us at help@akk.com , we will handle this issue.

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Rated 1 out of 5 stars

I cannot give a good review for this…

I cannot give a good review for this pair because I have not received them yet.According to the tracker they are somewhere in Georgia and USPS has not received them yet.This is the second pair I have ordered and I gave the first pair 5stars because they were so comfortable and I received them much quicker and so I ordered another pair.

January 29, 2023
akk.com logo

Reply from akk.com

Hi!
So sorry for keeping you waiting. I checked for you, your package is in transit, they are expected to arrive in 3-5 working day. If you have further questions please contact us at: help@akk.com

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Rated 1 out of 5 stars

No shoes yet!

I haven’t received my shoes yet so I can’t give you a higher rating.

February 5, 2023
akk.com logo

Reply from akk.com

Hi!
Sorry about that, I checked your order, logistics provider said that the delivery has been delayed, please check the email from help@akk.com for details and handling advice.

Rated 1 out of 5 stars

I placed my order 10 days ago and was…

I placed my order 10 days ago and was just notified that the shoes I ordered were out of stock. I was offered a different color but that's not what I wanted. I asked for a refund. Haven't received that yet. It shouldn't take 10 days to notify someone something is out of stock. It should have been listed as out of stock on the website.

February 3, 2023
Rated 5 out of 5 stars

Love the shoes.

When I received the shoes they were the wrong color and a little small so I contacted them and they quickly sent out another pair in the right color and a size that fit. They went out of their way to make things right.

January 11, 2023

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