I accidentally selected local pickup instead of delivery on my recent order. I called and asked for delivery instead. They were so helpful! They sent a invoice for the cost of delivery within the hour... See more
Company replied
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See what reviewers are saying
Good product but customer service was poor never replied to email or phone But everything arrived ok
Due to the lack of specifications on the website, such as height and width, I felt this was a risky purchase. However, when received, I was relieved to find them as I hoped. Items were dispatched and... See more
Company replied
Great range of florals to choose from. My flowers were of good quality and shipped promptly. This was my 3rd time purchasing and twice now my box of flowers have arrived with the boxes damaged, squash... See more
Company replied
Company details
Written by the company
Taking pride in high quality dried and preserved flowers at very affordable prices with a focus on high customer service. Physically based at Newcastle for walk-ins and shipping through out Australia through our website.
Contact info
Unit 13/5-7 Channel Road, 2304, Mayfield West, Australia
- info@aksharflowers.com.au
- aksharflowers.com.au
4.6
Excellent
26 reviews
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Good product but customer service was…
Good product but customer service was poor never replied to email or phone
But everything arrived ok
May 11, 2026
Great range of florals to choose from
Great range of florals to choose from. My flowers were of good quality and shipped promptly. This was my 3rd time purchasing and twice now my box of flowers have arrived with the boxes damaged, squashed and open slightly due to being damaged. Thankfully the contents have been okay on unpacking.
October 11, 2023
Reply from Aksharflowers
Thank you so much for your continued support and feedback. we're sorry to hear about the damaged boxes. we're glad the flowers inside were okay. we'll definitely address this with the shipping company to prevent future damage.
Reply from Aksharflowers
We're glad you're happy with our products, service and delivery! we really appreciate your positive feedback and support. Thanks again for choosing us.
Perfect condition
Delicate preserved ferns arrived well packaged and in perfect condition, very pleased.
October 10, 2023
Reply from Aksharflowers
Thank you for your feedback! We're thrilled to hear that the ferns arrived in perfect condition. We're glad you're pleased with your purchase.
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Very accommodating especially with my…
Very accommodating especially with my mistake, they didn't hesitate to offer postage as an option which was great as I live 5 hours away.
September 27, 2023
Reply from Aksharflowers
Hi Melissa, thank you very much for your feedback and kind words!
Quick and amazing quality!
My flowers arrived so quickly to a regional town and packaging was fantastic. Love the quality of the flowers, very impressed!
September 27, 2023
Reply from Aksharflowers
Hey, thank you for your feedback. We try our best to offer best customer service along with quality dried & preserved flowers. Thanks once again for supporting us.
Amazing quality
Amazing quality, arrived quickly and exceeded expectations! Thanks so much!
August 9, 2023
Reply from Aksharflowers
Absolutely! It's wonderful to hear that you're pleased with the quality and speed of your product. we reply appreciate your positive feedback and thrilled to have exceeded you expectations. Thank you so much for your support!
Reply from Aksharflowers
Thank you so much! Your kind words means a lot to us. we're glad you're happy with our service and products.
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Amazing service and prices!
I accidentally selected local pickup instead of delivery on my recent order. I called and asked for delivery instead. They were so helpful! They sent a invoice for the cost of delivery within the hour. Once paid it was posted with tracking soon after. Exceptional service and will be making more purchases soon! Thank you!
June 26, 2023
Reply from Aksharflowers
It's always great to hear positive feedback, Thank you for taking time to let us know. Thank so much for choosing us!
Reply from Aksharflowers
Thank you Kate for taking the time to give us a 5-star rating. We hope to continue exceeding your expectations in the future. Thank you again and have a good day!
The flowers were beautifully dried &…
The flowers were beautifully dried & packaged well so they weren't damaged at all despite being so delicate
Thank you!
May 5, 2023
Reply from Aksharflowers
Your Positive feedback is greatly appreciated, Thank You for taking the time to leave a review.
Super quick delivery
Due to the lack of specifications on the website, such as height and width, I felt this was a risky purchase. However, when received, I was relieved to find them as I hoped. Items were dispatched and received very quickly, in excellent condition.
June 7, 2023
Reply from Aksharflowers
We appreciate your feedback, thank you so much for choosing us and we hope to continue providing you with excellent service in the future.
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Love these roses so much will…
Love these roses so much will definitely be ordering again
May 25, 2023
Reply from Aksharflowers
Thank you so much for taking the time to leave us a 5-Star review, We're glad to hear that you enjoyed our roses.
Reply from Aksharflowers
Hi Jade, we apologise for the delay and inconvenience.
Your order was placed on Sunday, 23rd April and was shipped on the very next business day. After a total of 9 working days, on May 8th, the package was delivered.
It definitely wasn't as fast as we would have liked, however deliveries to regional areas usually take more than 7 working days. We would have been able to help and escalate this issue with courier company in regards to the delivery, however we weren't aware of this issue and the first we heard of it was through this review. In the future, we very kindly recommend getting in touch with us to discuss your worries as we were unaware of the delay and can give find out more about the parcel with the courier company. We try our very best to ensure you get your lovely flowers as soon as possible.
According to our courier company, the flowers should have been delivered today. Please let us know in case you still haven't received the parcel and we can take it up further with the courier company.
Please don't hesitate to contact us if you have any questions or concerns, as we would like you to have the best experience possible from our end.
Thank you.
Team Akshar Flowers
Reply from Aksharflowers
Hello Dear, Thank you so much for taking the time to leave us your valuable feedback.
Reply from Aksharflowers
Hello Hannah, We're really grateful and appreciate you taking the time to share your rating with us.
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Great product and service
February 1, 2023
Reply from Aksharflowers
Thank you for your lovely feedback <3
Best preserved/Dried Flower business
Guys are always smiling. Always willing to help out with questions.
Love going to their Warehouse.
I spend more everytime because there is so much to choose from.
December 5, 2022
Reply from Aksharflowers
Hi Lovely! Thanks for leaving us a lovely review! We look forward to seeing you in the new year!
Definitely recommend
Purchased a few times now. Customer service is excellent as is the quality of the flowers received.
December 20, 2022
Reply from Aksharflowers
Thank you very much for your lovely review dear. And five stars too. Much appreciated. :-)
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