Akuma Sports  Reviews 

3,514
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team's professionalism and helpfulness, providing excellent advice and guidance throughout the ordering process. Many are highly satisfied with the outstanding quality of the sportswear and custom items, noting their durability and appealing appearance. The service is frequently described as smooth, efficient, and stress-free, with people appreciating quick turnaround times and flexibility with design changes. However, some customers also noted issues with product sizing, finding items to be tighter than expected or receiving incorrect sizes despite using sizing charts.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the brilliant and outstanding quality... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Service

People report positive experiences with service, consistently highlighting the exceptional and amazing... See more

Quality

Consumers consistently express high satisfaction with the quality of products, often describing items as... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick process, along with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

We were let down by another company and needed good quality, sustainable sportswear fast – and Akuma absolutely smashed it! 🙌 Super quick replies, the design process was so easy, and nothing was... See more

Rated 5 out of 5 stars

What a fabulous company, Chris and Ellie helped me order and customise my new team away kit for Braintree Hockey club. They where fab, we have had other kit organised through Akuma and both times been... See more

Rated 5 out of 5 stars

From initial contact to final product the team at Akuma have been attentive to my needs, patient with questions and changes. Quick turnaround and timely delivery. The quality of the kit is fantastic... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(3,514)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

Our overall experience was great!

Our overall experience with Akuma has been amazing! We were able to get custom netball dresses for our girls and loved that Akuma were keen on ensuring they were exactly what we wanted. The whole process was quite easy and we are super excited to have new kit!! Some of the girls did find the dresses a tad bit shorter than expected so I would definitely opt for the longer option if you are on the taller side. Special thanks to Chris Prosser and Ellie Ward for their help !

January 8, 2026
Rated 2 out of 5 stars

Initially helpful and attentive

Initially helpful and attentive, however several invoices where produced as they kept missing items, kit quality good but need to order 2 sizes bigger than the items we tried on as they arrived tight and snug, items came quickly but problems at invoice stage meant items not on invoice arrived and payment then demanded,

December 3, 2025
Rated 5 out of 5 stars

Top tier service

Communication from the start, all the way through the process has been top notch! Constant updates and check ins throughout the journey ensure a smooth and pain free order

December 1, 2025
Rated 5 out of 5 stars

Check sizing carefully

I'm revising my review, I had a bad experience with sizing for my daughters customised shorts. I had used the sizing chart to order, but the size came up a lot smaller, I contacted customer serviced and they were very helpful and proactive in resolving this from me, so this has turned an initially bad experience into an excellent service. Just a warning to check measurements and perhaps contact customer service if unsure.

Initial review for transparency:
Really disappointed with the sizing. I’ve order some club shirts for my daughter who has bad wears 26inch waist. The shorts ordered, 26inch. They are 22inch at best. They do fully stretch to 26 but come on they have an internal tie. 26 is 26. These shorts were ordered with branding the size chart gives age and waist size , one of those dimensions gives accurate sizing the other, well let’s just say the variation in sizes of the girls in the age brackets is immense. I am unable to return these shorts and now have to guess what size I need to reorder. Shocking.

December 1, 2025
Unprompted review

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