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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting that items received were of poor quality, made from cheap, synthetic fabrics unlike the advertised materials, and often did not resemble the pictures online. Customers also found the pricing to be too high for the quality of the merchandise. Reviewers consistently encountered issues with their orders, including incorrect sizes, incomplete shipments, or items not arriving at all. The return policy was a major point of frustration, with many describing it as complicated and unhelpful, often leading to difficulties in getting refunds or even returning the products.

What people talk about most

Product

Reviewers mention negative feedback about product quality. Many consumers report that items received are... See more

Quality

Customers had negative experiences with quality. Reviewers consistently report that products received are of... See more

Return policy

Clients share negative opinions on the return policy, with many expressing disappointment and frustration.... See more

Order

People report negative experiences with order fulfillment. Many consumers advise against ordering, citing... See more

Price

Consumers express significant dissatisfaction with pricing, often finding products to be horrendously... See more

Reviews shaping this summary

Rated 1 out of 5 stars

WARNING. Avoid this company I came across on Pinterest. I spent £30 on a pair of linen trousers which looked beautiful but were nothing like item on the site. The reality is cheap, synthetic fabric, m... See more

Rated 1 out of 5 stars

More than a month and im yet to receive my order even after opting to pay for faster shipping, got only one response after asking about the order that it would be shipped after 3 Working days that was... See more

Rated 1 out of 5 stars

I would like to complain that Pinterest has become a major advertising spot for fraudulent companies from China and the East. They do beautiful photo shoots of wonderful clothes and goods, but if they... See more

Rated 1 out of 5 stars

I cannot begin to tell you how deeply disappointed I am with your product. It is horrendously overpriced for a shoddy, poorly constructed, and frankly, misrepresented merchandise. The fabric... See more


1.2

Bad

TrustScore 1 out of 5

153 reviews

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How this company uses Trustpilot

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Rated 1 out of 5 stars

Poor quality fabric

Poor quality fabric, polyester versus linen/ cotton as advertised. Poor stitching, design and completely different as advertised! Shame on Pinterest for advertising for this company. I will notify Pinterest regarding the dishonest representation of their products from Alanduo.

March 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Utter rubbish on every level

Utter rubbish on every level. Not worth one star. I never seen such appallingly low quality. No item was anything remotely like the images shown online, utter, utter rubbish. The company should be closed down after giving refunds to all their customers. How do you get a refund? Oh yes, one item took over three months to arrive and one peek into the corner of the parcel led me to write this review.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking - complete rip off

Shocking, shocking, shocking. Product nothing like the picture, shoddy quality, poor seams, takes weeks and weeks to arrive, just totally unacceptable. Hadn't read the reviews before hand - more fool us - but, please, do NOT be tempted to use this company. It will only encourage them to continue to make and sell terrible, terrible products. Tried to leave a review on their website but - lo and behold - it refuses to recognise my email address as a bona fide purchaser. No wonder some products on their site have no reviews. LEAVE THEM WELL ALONE.

[EDIT: If you look at the section on Trustpilot about how ALANDUO interacts with Trustpilot, the short answer is - they don't. They pay these reviews no attention. MAKE SURE YOU (the reader) PAY ATTENTION]!!

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Disappointing and frustrating

I have placed an order recently and the products I've got are far from what is showed at the product description, pictures and videos. They are very poor quality. One dress should be in shiffon, but in reality it is a synthetic material, the blouse described as in linen is in fact synthetic, and a lace white dress is also synthetic, and the model is different than what is showed on videos and pictures.
It's saying that they are from a small town in the south of France, but the delivery address is in Hong Kong.
I've been writing emails many times just after purchasing. I wish I have read the reports in TrustPilot before finishing the payment.
They have never answered my mails.
I have also reported them to Pinterest, but the page is still active there.

I want to return the products and my money back, but it seems to be impossible to get the e-mail through .

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

What a dreadful scam they are reported but allowed to continue scamming.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert

Despite countless requests to Pinterest to take down these adverts people are still getting ripped off by this scam. After weeks of wasted efforts I gave up trying to return a shirt that looked nothing like the item I ordered. It seems very strange that requests to remove the high profile company from Pinterest are all ignored. Surely there is no ulterior reason?

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

I just want to thank everybody for…

I just want to thank everybody for posting their reviews, so I didn't have to go through the disappointment of thinking I was ordering a nice poplin fabric (as in the pictures) only to receive awful shiny polyester.

THANK YOU EVERYBODY for saving me the trouble,

March 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Their website lied

I looked up Alanduo before I ordered. Nice little story about a French designer.... When I received the invoice it was half English, half Chinese. The garment arrived, I had ordered a large. Now I would have to be about 7 foot or more to fit this garment! Where the picture showed a nice flowing fabric wit a sequinned top, I got a horrible shiny fabric and polyester crepe. Too hot to wear at all. I just wish Asian clothing producers would understand that if we get a little wider, we don't necessarily get taller! Horrible
On the good side though, I got good correspondence from them. But the quality of the garment was really bad for the price I paid. Ugly overlocking, seams that were not smooth.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Anybody thinking about using Alanduo.com, DON’T they are scammers I bought woollen cardigans, on receipt I identified they were not woollen, I emailed them to send them back for a refund, no response and they still have my MONEY, SCAMMERS!!!!!!!

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience - ordered what looked to be very cool, artsy woman's shirt, it arrived weeks later and was nothing even close to what was pictured and expected. It was cheap polyester fabric and very poorly constructed.

Long, ridiculous process to return, they even wanted pictures of the garment and an explanation of why I wanted to return it before they would provide me with the address to begin the return.

Long waits for communication and finally I simply gave up & donated the item. Clearly not worth the hassle and most likely would have never seen the refund.

Do not order from this site - Pintrest should ban them completely, they don’t deserve even one star.Beware!!!

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Another Chinese scam

Another Chinese scam. The dress which I ordered came in a plastic type fabric which does not breathe. It was nothing like the advertised "linen mix". I live in Cairns so I will never wear this dress again as one short wearing left me sweating, even in airconditioning. My advice: Never buy from a FaceBook advert and never by from Alanduo.

wear this dress

February 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Alanduo is a scam

Alanduo is a scam. I bought a dress that said it was 95% cotton and 5% nylon.
It came and is 95% polyester and 5%spanex. It is also hideous, nothing like the photo!
So tired of liers.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled

I think these scammers are the same as RONGSHOP. Beautiful clothes but what you get is so bad it is bonkers that Pinterest allow them on their site. What I received was like a nylon man’s shirt instead of the beautiful stylish linen top in the advert.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

What a ripoff…and waste of money and time

I ordered 2 “linen” shirts from them. What arrived weeks later was 100% Polyester. Just horrible. Made contact with the company and after 18 emails managed to get a return address. They even stated in the emails that they would only refund after the goods arrived back, and that it would be unlikely that they would ever receive them. We posted back, following the in-depth and convoluted instructions, with a cover letter that we also had to email to them. Long story short…… after weeks and many emails, in January I contacted PayPal for a refund, that was declined. I then phoned PayPal and after 20 minutes, I managed to secure a credit for the cost of the transaction. I’ve spent more than 10 hours on this…..what a waste of time and effort, as well as losing money on return postage, International transaction fees, and phone calls.
What a ripoff! Would rate at negative stars if possible.

November 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam

I ordered £200 worth of christmas jumpers as presents...silly me! The order arrived 6 weeks after it was ordered and well after Christmas. On the website the items look like wollen jumpers but they are actually poor quality acrylic sweatshirts with a jumper print on them.
I have emailed them re returns but have had no reply

February 5, 2025
Unprompted review

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