A Lasting Tale Reviews 

41
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dimity did an excellent job of interviewing my mother for her audio story. My siblings provided some backstories and timelines of mum's life, and she had obviously studies these in good details and... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to Dimity and a Lasting Tale. I purchased a package for my parents as a Christmas present. Shortly after Christmas, my dad's health took a turn for the worse. Dimity was incr... See more

Company replied

Rated 4 out of 5 stars

Hi Dimity, Well done with "My Lasting Tale" - Your personal attention to all the detail resulting from our interview is tremendous & will provide great memorabilia for my Family. Keep up the good w... See more

Company replied

Rated 4 out of 5 stars

It was a wonderful opportunity for my ex-husband to reflect on the highlights and lowlights of his life and work. it is now in the hands of his children and grandchildren to enjoy as the years go by... See more

Company replied

Company details

  1. Multimedia and Electronic Book Publisher

Written by the company

Capture the memories, emotions and authenticity that only the recorded voice can deliver with a private audio life story podcast. We're Australia's only premier podcast life story company interviewing our loved elders, in person, Australia wide. Our nationally and globally recognised, multi awarded journalists have interviewed thousands of people about their life, with compassion, empathy and humour. Our interviewed elderly tell us that it's like sitting down and having a conversation with an old friend. Our job is to ask, listen, prompt when needed, and let the stories flow. A high-quality audio history. A personal record to keep forever. Captured for future generations. Is it time to record the life story of your loved one?


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4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.7

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(41)

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Rated 5 out of 5 stars

The whole package you offer is…

The whole package you offer is conducted in a timely, sensitive and professional way. You clearly set out the what, how and who at every stage making the process seamless.
My mother felt the inteviewer was very professional and lovely to talk to. Apparently the time flew by!
The final product is of a high quality and a fantastic oral recording of our mother's life. It is definitely sometime we will treasure forever.
It is a brilliant and very important service/product you offer. Thank you.

February 8, 2024
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Reply from A Lasting Tale

Thanks so much for taking the time to leave this insightful review. Our interviewer Annie also very much enjoyed the interview with your mother, and it was pleasure to produce the final life story program for you and your family.

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Rated 5 out of 5 stars

I cant thank the team at Lasting Tale enough...

I cant thank Lasting Tale enough.
This is the 2nd time my family has used A Lasting Tale and we have been very happy with the outcome.
The first was a personalised interview with my Mother in law with early-stage dementia. She really enjoyed the interview experience; the questions were tailored to her life and the end result is a treasured memory of her life.
The 2nd was a difficult situation where my cousin was close to death and unable to be interviewed. The team created a detailed list of questions which helped create the content for his brother to interview him with. The end result is 5 hours of recorded voice that my cousin's son will be able listen to when he is old enough. Without Dim and the teams support, we would never have been able to have this recording of who my cousin was.

I cant thank Lasting Tale enough.

September 28, 2023
Unprompted review
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Reply from A Lasting Tale

Brad, this is a beautiful and insightful reflection of your experience with A Lasting Tale. Working with you and your family on both life stories has been both a pleasure and privilege. Being able to assist families in keeping memories forever is close to my heart, and core to our purpose. Thank you.

Rated 5 out of 5 stars

Melb - 2023

Comm’s were thoughtful, timely and useful and made the decision to use ALT easy. The winner for me was the choice of interviewer and their bio/experience which made M&D feel like they knew something of Susan even before she called them

February 8, 2024
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Reply from A Lasting Tale

That's a great insight, we do pride ourselves on our wide range of caring, professional and expert journalists just like our fantastic Susan Horsburgh, based in Melbourne. I am so glad M&D enjoyed the process, I certainly know that Susan felt the same!

Rated 5 out of 5 stars

HAPPY GREAT GRANDFATHER

I was interviewed by a professional media lady that asked all the right questions to get the best recollections of my personal journey in my own words for my great grandchildren to listen to. I was shocked how many memories came back to me that i wished to share. The finished product is 6 x chapters of approximately 25min telling my life story in my own words with my own love and advice aimed at important members of my future family i will never meet. My current children and grandchildren have been blown away by how many stories they didn't know and to hear them in my voice is so special. If you get the chance and can afford it you will not have regrets only pride. I love listening to myself and pretending im a great grandson/daughter listening for the first time. Wow!!!!

February 8, 2024
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Reply from A Lasting Tale

I love your response to the process Vince as one of our subjects - the idea of imagining the impact your story will have on your future generations is a special insight indeed. It's been such a pleasure working with you :)

Rated 5 out of 5 stars

A thoughtful experience for every family

All my dealings with Dimity were very personable and she worked hard to accommodate the appointment with my father who lived a considerable distance from her. The little recording snippets in an email were wonderful as well as the gift boxes with the USB. A Lasting Tale is a thoughtful experience I would recommend for every family

November 24, 2023
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Reply from A Lasting Tale

Thanks so much for this review, we do try to always record in-person stories as and where we can, no matter where our subject's are located. I love very much recording life stories, and going to great and new locations is a real perk of the job! Recording your father's story was a special experience. :)

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Rated 5 out of 5 stars

Great experience

Dimity was incredibly accommodating and worked with us to develop a custom package for our sick family member. She endured several changed appointments and other inconviences and never asked for additional fees. Overall a great experience and I highly recommend completing this while your family members are still in good health if possible.

February 7, 2024
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Reply from A Lasting Tale

Thanks so much for taking the time to leave this special review Jamie. I did very much enjoy my time working with you and your family, what we did capture was special indeed. - Dimity :)

Rated 5 out of 5 stars

Masterfully done

A Lasting Tale provides a very empathetic approach and understands the needs of every individual. I think the result is something that will be cherished and the process is so masterfully done by Dimity and her team.
Highly recommend.

February 7, 2024
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Reply from A Lasting Tale

Thanks so much for taking the time to leave this review, and yes, we do always try our hardest to consider each individual family, and their loved one's story, and understand the needs of each family :)

Rated 5 out of 5 stars

A lasting tale

A lasting tale
The stimulus to doing my interview is that I’m now the eldest of my family. The Lasting Tale process went very well. There was enough information to plan the interview. Plan what I wanted to record. The interviewer made it enjoyable. The end product of an interview is on a USB stick. Plus a website and my computer. The USB stick is now in my document box to be passed on when I die.
There are always the issues of listening to your own voice and thinking is that what I sound like?
There was the satisfaction of - I have done what I can for family memories.
My mother has one surviving and very much younger sibling and I recommend he record his storey. And he has.
So all up very satisfying, easy to do and worth it process.

February 7, 2024
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Reply from A Lasting Tale

Thank you so much for taking the time to leave your thoughtful review. Our interviewer Bronwen and I both enjoyed recording your story very much indeed - as we also did recording your lovely Uncle's life as well! :)

Rated 5 out of 5 stars

60 Golden Years

Not only was the final recording full of great old memories, but my parents also thoroughly enjoy the process of recalling memories of friends, family, places and events in their life. A Lasting Tale went all out to have the gift certificate arrive on the day of 60th their Wedding Anniversary, the celebrations lasted for weeks from receiving the Gift Certificate to pulling out photos albums and pondering over the many memories leading up to sharing their stories for the recording interview day which they thoroughly enjoyed, and then to sit back and enjoy listening to their very own personal podcast love story for the years to come.

December 18, 2023
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Reply from A Lasting Tale

That's wonderful to hear that the process of the life story was enjoyed for weeks - from receiving the certificate and then the joy of going through old albums, and re-living happy memories. Many of our interview subjects love this part as well - so it's great to hear that your M&D loved that too. Needless to say, it was an absolute pleasure and joy for us as well ... just a lovely interview. Thanks for taking the time to leave a review :)

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Rated 5 out of 5 stars

My interview with Dimity was so…

My interview with Dimity was so professional
Although it’s a very personal narrative I felt I was sharing with a friend- delighted I did it.

January 11, 2024
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Reply from A Lasting Tale

That's wonderful feedback and thanks for taking the time to leave a review. I am very delighted you did the interview as well!

Rated 5 out of 5 stars

Dimity was the best and dealt with my…

Dimity was the best and dealt with my elderly parents as if they were her own.
Excellent result.

February 7, 2024
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Reply from A Lasting Tale

I really value this comment and feedback - it really was such a pleasure and a privilege to record your special M&D's story and to spend that time with them :)

Rated 5 out of 5 stars

Brilliant Customer Service.

I got recommended this service from a friend, and while sadly we have been unable to purchase something I want to commend the communication, customer service and respect that I have recieved during this time. I contacted them shortly before Christmas - on a weekend- asking questions and got a call back within the hour. Dimity was friendly, respectful and able to answer all my questions clearly. I was confident that should we go forward with this, it would be done in a considerate manner. She also provided time and space, and when we sadly determined it would not be a feasible option was respectful of that.

I was also impressed by her immediate apology regarding an automated email asking for a review - obviously I was happy to provide one, but the fact that she apologised for that is beyond the customer service I normally receive. If you are uncertain about this, I strongly encourage you to at least reach out.

February 7, 2024
Unprompted review
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Reply from A Lasting Tale

Thanks so much for this heartfelt and comprehensive review, and yes, I agree that we try to be respectful and considerate when families are considering a life story. As in your case, it doesn't always work out for the life story itself, but we always love talking to families about it and discussing various options. Thanks so much for our interactions (I enjoyed them very much) and I wish you all the best. And for taking the time to leave this review!

Rated 5 out of 5 stars

The extended family have absolutely…

The extended family have absolutely loved the final product. Everyone has enjoyed, laughed and shed a few tears on listening to the responses form our Mum, Grandma and Great Grandma.
We loved it.
Thank you for your professionalism in interviewing and creating such an amazing experience.

August 22, 2023
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Reply from A Lasting Tale

I am so pleased that the extended family have loved their audio life story - it was an absolute pleasure working with you on the life story, and of course, the interview itself. Thank you for taking the time to leave this review!

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Rated 5 out of 5 stars

Dimity is wonderful

Dimity is responsive, personable and the information provided is comprehensive and the pricing options and process explained well. I was thrilled with the episodes Vivienne capture of my parents. But most importantly I felt Dimity genuinely understands the very personal, deeply human dimension of her fabulous business idea.

October 27, 2023
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Reply from A Lasting Tale

Wow! I really value this review and feel it captures the essence of A Lasting Tale, our values, and why exist. Thank you and for the privilege on working on this with you - Dimity

Rated 5 out of 5 stars

Exceptional experience and outcome

Exceptional experience and outcome

From start to finish Dimity was so helpful and easy to deal with. My Mum was treated super well and the end product is beyond expectation. It is a very special capture of my Mum's life. Thank you Dimity and the team.

August 31, 2023
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Reply from A Lasting Tale

This was a very special interview for all involved, including our wonderful interviewer Anne and us here at A Lasting Tale HO and of course your mum + your family - Thanks! Dimity

Rated 5 out of 5 stars

Thank you so much to Dimity and Susan…

Thank you so much to Dimity and Susan for guiding my dad through his interview. The experience was amazing and the help provided exceptional.

June 15, 2023
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Reply from A Lasting Tale

We very much enjoyed the process and experience as well, and feel privileged that you trusted us with Dad's story :)

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Rated 5 out of 5 stars

A Lasting Tale

Dimity did a fantastic job of interviewing my parents and recording their stories. She was engaging, warm and put them at ease. This was a wonderful experience that I would wholeheartedly recommend.

November 27, 2022
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Reply from A Lasting Tale

Thanks so much for your warm review, we loved the experience as well - Dimity :)

Rated 5 out of 5 stars

I am forever grateful to Dimity and a…

I am forever grateful to Dimity and a Lasting Tale. I purchased a package for my parents as a Christmas present. Shortly after Christmas, my dad's health took a turn for the worse. Dimity was incredibly responsive with arranging an interview and, when an issue arose, came herself to make sure it happened. My parents thoroughly enjoyed the experience at the time. Since his passing, the recordings of his life story have given great comfort.

April 4, 2023
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Reply from A Lasting Tale

Those heart-felt words are beautiful, and I thank you for sharing your personal story and review. I thoroughly enjoyed the experience, and I am so very glad that I came that special day - Dimity

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