I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... See more
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Review summary
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Reviews shaping this summary
Age 66 with moderately severe psoriatic arthritis, I take two ibuprofen with my Alaya mixed in a glass of grapefruit juice each morning and I'm ready for farm work. Otezla after dinner for my arthrit... See more
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
I have been taking Alaya Collagen and Creatine for a year now and definitely tell a difference. My hair, skin and nails are so healthy and my muscles feel amazing! I love that your collagen has gluco... See more
Company details
- #15 of 166 best companies in Vitamin and Supplements Store
- #7 of 84 best companies in Fitness and Nutrition Service
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Product satisfaction
Product satisfaction
I purchased the Collagen and also Hair Essentials. I was 66 and my hair was thinning, which started after a planned loss of weight. Very stressful. I started using the Collagen about 4 months ago and I have noticed vast improvement and so has my hair stylist. Very pleased.
May 14, 2026
Reply from Alaya Naturals
Colleen, four months with Alaya Naturals Multi Collagen and Hair Essentials and you're very pleased. That's what we love to hear. Thank you for sharing!
I’ve been using the collagen for years
I’ve been using the collagen for years! Love it , I’ve recommended it to others. Keep up the good work!
May 26, 2026
Reply from Alaya Naturals
Linda, years of loyalty and recommending us to others is the highest compliment we can receive. We will keep up the good work! Thank you!
Reply from Alaya Naturals
Elaine, you are welcome! Enjoy it!
I’ve somehow mistakenly added another…
I’ve somehow mistakenly added another item to my cart during checkout and reached out to customer service. I am happy and relieved to receive prompt response and that my order was processed accordingly. Thank you for your great customer service!
May 26, 2026
Reply from Alaya Naturals
Jeannie, mistakes happen at checkout and we are glad our Alaya customer service team was able to catch it and get your order processed correctly. That is what we are here for. Thank you!
Reply from Alaya Naturals
Scott, the ability to pick your flavor is a feature our customers asked for and we are glad we could deliver. Thank you for calling the product amazing!
Reply from Alaya Naturals
Martin, seamless from start to finish. That is the goal. Thank you!
Great product and very prompt shipping…
Great product and very prompt shipping without issues.
May 25, 2026
Reply from Alaya Naturals
Ashley, great product with no shipping issues. Exactly how every order should go. Thank you!
Prompt service!
May 18, 2026
Reply from Alaya Naturals
Joyce, that's great to hear. Thank you for sharing!
I forgot to use code with my order
I forgot to use code with my order. Customer service got back to me quickly and fixed my order. Thank you Customer service you are the best@
May 25, 2026
Reply from Alaya Naturals
Cindy, forgetting a code happens to the best of us and our Alaya customer service team is always happy to fix it. Glad we could get it sorted quickly.
Reply from Alaya Naturals
Vickie, our customer service team will be thrilled to hear that. Thank you!
My skin is glowing and hair is thicker…
My skin is glowing and hair is thicker than it’s been in a while. My daughter asked what I was doing to my skin!! I told her Alaya Collagen everyday
May 25, 2026
Reply from Alaya Naturals
Lora, when your daughter is asking questions, that says it all! Thank you for sharing and for making Alaya Naturals part of your daily routine!
sorry i hit the wrong button
sorry i hit the wrong button. Your Company is awesome. i love the product I am using.
May 24, 2026
Reply from Alaya Naturals
Robin, no worries at all, we figured it was a misclick! We are so glad you love the product and think we are awesome. If you get a chance you can update your star rating by logging into Trustpilot, clicking on "My Reviews," and hitting "Edit." Either way, your kind words made our day!
I've been enjoying their products for…
I've been enjoying their products for many years, especially love a good sale! Thank you Alaya
May 25, 2026
Reply from Alaya Naturals
Janis, years of loyalty and a love for a good sale. We appreciate you so much!
Good quality product
Good quality product. Doesn't seems to be helping my joint pain but hair, nails, digestive track love it!!! GREAT customer service, speedy response, speedy shipping.
May 24, 2026
Reply from Alaya Naturals
Karen, we appreciate the honest review. We're glad you're loving it for hair, nails, and digestion. Thank you for the kind words on customer service and shipping. We appreciate you!
vanilla collagen
Love the vanilla flavored collagen. Takes great in shakes, coffee and green tea latte.
Super easy to order from the website.
May 25, 2026
Reply from Alaya Naturals
Lori, vanilla collagen in shakes, coffee, and green tea lattes sounds like you have found every possible way to enjoy it! Easy ordering on top of that makes it effortless. Thank you!
I've been using the collagen for a while.
I've been using the collagen for a while, and it helps a lot with joint pain. I stopped using it once and was surprised how much joint pain I have w/out it.
May 25, 2026
Reply from Alaya Naturals
Jan, many of our customers say the same thing. We're glad you're back on it and thank you for sharing your experience!
I had trouble in the beginning with it…
I had trouble in the beginning with it taking my code to get three containers for the price of two. Then the two were jacked up to $44 something. When normally I pay $29.99 so I expected to get two for $29.99+ 1 for free. But that didn’t happen. So I’m still not satisfied or happy with the price that I had to pay. Even though I do or did like the product.
May 25, 2026
Reply from Alaya Naturals
Sherry, we are sorry for the confusion and understand why that was frustrating. The promotional deal you saw was based on our regular site pricing, which is different from the promotion you had been using. We know that can feel misleading when the numbers do not line up with what you expect. Our team is reaching out to you directly to walk through the pricing and make sure you are getting the best value possible. We are glad you love the product and do not want pricing confusion to get in the way.
I like ordering from Alaya because of…
I like ordering from Alaya because of their remarkable efficiency and of course they run great deals. Shipping is good and I especially like the free shipping option.
Thank you Alaya
May 25, 2026
Reply from Alaya Naturals
JoJo, great deals, fast shipping, and free shipping. You hit on everything we work hard to deliver at Alaya. Thank you for the recommendation!
It was very easy to place the order
It was very easy to place the order. You're set up on your website is not complicated at all. And it's also set up so that orders can be placed quickly.
May 25, 2026
Reply from Alaya Naturals
Glenn, we put a lot of thought into making the website simple and fast. Glad it shows! Thank you.
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