Albanianbus Reviews 

We had a horrific experience going from Tirana to Saranda. The trip was awful to say the least! The bus arrived 1 hour and 15 min late. It was a nightmarish trip without air conditioning, burning breaks, a drivers who crashed the back of the car when trying to turn the bus around. On the day for the pre-booked return we were ghosted and the bus never turned upp leaving a family of 14 including small children ditched in Saranda.

Don't buy tickets from this agent on the Saranda-Tirana route. It's a scam. I paid 29.50 euros for a local bus to Tirana... the same price locally is about 10 euros cheaper. This company is cheating us because we thought we were getting a bus from this company and not a local bus. Waste of money! Buy a ticket at the station in Saranda for a much lower price.

I do not recomand this company! The buses are late, waiting till they are full, so if you have tight schedule, you want made it. I did not cath the following bus (offered by another company). Nobody cared, the conductor was rude!

Bad experience. We paid 63 euros for two tickets to bring us from Theth to Tirana. They were supposed to drop us off at the stadium in Tirana but before we entered the city the driver told us to get out and get a local bus, seemed he didn't want to get into the crowded city filled with traffic. After a discussion he got mad and drove us a little bit further into the city and then he yelled "FINISH!". We had to get out, didn't get any help with the luggage and were dropped off at a random location in the city. It was 36 degrees and we had to pay for a taxi to find our hotel near the stadium. After trying to contact them through WhatsApp to complain they just simply blocked our number..

Booked a full-day Berat and Apollonia archaeological tour with Bliss Albania. Our guide was so knowledgeable, and the group was small. Learned a lot and got amazing photos.

Please note: This review is reposted on 12-5-2025 because it got removed somehow. Appearantly, Albanianbus requested ''extra information'' on my experience SIX MONTHS after said bus ride. Then, when the request ended up in my spam folder and i didn't see it for three days, my review was removed.

They make you arrive at 06:30 to wait for a supposed departure time of 06:45. Then the bus only arrives at 07:00 and drives aimlessly around town until 07:30. Finally we’re on the road, but the driver stops after five minutes to run errands! He continued to do this three more times. During the drive he’s on whatsapp all the time which feels very unsafe. On top of it all, 10 minutes before the end he stopped (after severe delays) to go eat a bloody cookie at a friends house for ten minutes. Totally ridiculous and unprofessional.

Scenic coastal ride! Bus was punctual, clean, and provided a smooth journey. Perfect Seamless Experience

Fantastic experience! Booking was a breeze, and the service was super convenient. Definitely recommend!

A reliable and budget-friendly option. Highly recommend!

The best way to travel between Vlora and Saranda!

Affordable and convenient travel. Would book again.

Great service! Everything was punctual and well-organized.

Loved the ocean views on this trip! The bus was modern and comfortable.

One of the best bus services I’ve used in Albania!

Never use this agency to do your excursions. They are not serious, they warn of the cancellation of your trip at 8 p.m. when they are supposed to pick you up the next day at 8 a.m. Because of them, I was not able to visit Berat!! They are incapable, unpleasant and not serious at all. Run away. I booked 2 times with them 2 days in a row and they cancelled at 8pm

Booked a transfer from Tirana Airport to Saranda, the bus simply did not turn up

I booked three tickets with Albanian Bus. One was OK, a second was refunded because they "no longer run that route". The third was a ticket from Tirana to Skopje. The day before the trip, I realised I didn't have any information on the departure point, so I contacted the customer service, who told me they don't run that route anymore and they would refund me the ticket. So I was left without a ticket the day before the trip, with no warning and no apology. In the end, I was able to get another ticket without any problems from Flixbus, but I wasted quite a bit of time and effort getting the whole thing sorted. I have received an email saying my money will be refunded, but have not received the money yet (two days later).

Worst customer service ever. Unprofessional and ignorant. They do not pick up when you try to call them for help, it seems like the phone is out of order. It takes forever to get answered on WhatsApp, by then the bus has left without you in it. Customer service is doing nothing other than being rude and ignorant. If it feels like a scam it; probably is.