Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a respons... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Shop the world's finest golf shoes, belts & accessories. Where technical performance meets handmade craftsmanship and design. Play with Style. Royal Albartross
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Size received was smaller than expected
My shoe order arrived and was smaller than expected as RA had recently changed their sizing. When I complained, customer service reached out immediately and replaced my order with a larger size which was totally unexpected!
Outstanding quality and value
Excellent customer service
Excellent customer service. Quality of products is fantastic. Thank you!
Very cute shoes with one pair of white…
Very cute shoes with one pair of white laces and one pair of blue! Always well made and comfortable.
I wish I can say i love the shoes
I wish I can say i love the shoes! Unfortunately because of tariffs I had to refused the shoes! UPS was charging me 150% extra for tariffs! Kate from customer service was the best, she tried to get UPS to send them the tariff charges unfortunately it was a difficult situation, so I received full credit today!
So thank you so much for everything Kate!
Took a little longer than the…
Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a response with fedex tracking number. Would recommend give the FedEx tracking number at the outset.
great product timely delivery
Can't found my order
Can't found my order, sent to me a few times, returned a few times, can't put my PO box on my orders 205
Love the shoes but the duty I had to…
Love the shoes but the duty I had to pay was outrageous. Won’t be buying anymore. Sorry.
Wrong shoes sent..then invoice issues
Wrong shoes sent..then invoice issues. Otherwise good. Love the shoes
I don't have it yet!
easy to order
easy to order, quick delivery, great fit. These gloves last and look better longer than any other golf glove.
Originally got the wrong belt…
Originally got the wrong belt delivered. My first attempts at an exchange apparently went to their trash email folder so response from them was a bit delayed. Once they discovered the mistake though, the correct belt was quickly delivered. Belt looks and feels great.
Great quality
Delivery
I was a little disappointed in the late delivery, but the golf gloves are super soft and feel good when I play golf.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








