Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a respons... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Shop the world's finest golf shoes, belts & accessories. Where technical performance meets handmade craftsmanship and design. Play with Style. Royal Albartross
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
belt too long-not consistent with other…
belt too long-not consistent with other medium size belts I've previously ordered
never received the package I ordered…
never received the package I ordered two weeks ago.
Stylish
I just love your golf shoes. They are stylish and very comfortable. I can highly recommend.
Poor customer service
The warehouse sent me the incorrect size and now they are sold out…after purchasing 7 pair thus far I’m not going to be able to get the blue pair I was so looking forward too…they said pick out another pair well they are sold out of my size!!!!…plus no RTV (return) issued yet!!!!
This is my 4th pair of golf shoes
This is my 4th pair of golf shoes, just love them !!
Quality shoes
Quality shoes, beautifully made, unique. Customer service is top-notch. I receive many compliments on these shoes, and I have purchased at least 5 pairs. My husband and son-in-law like theirs too. A Christmas gift from me! I’m a huge fan!
The size was not right
The size was not right. You replaced with the size that fit well. Thank you.
Magnificent belt!
Nice selection, dodgy website
The selection of merchandise is fabulous. The items are very unique and look amazing. The website however lacks considerably. The company is UK based and they have made an attempt to Americanize the site when it detects a US user. Unfortunately, several time while shopping, the site would revert to UK sizing and currency in £. Really distracting and actually had me placing an order for the wrong size shoe.

Reply from Royal Albartross
You sent me the wrong shoe size
You sent me the wrong shoe size
Which was your mistake and I know had to pay for sending it back

Reply from Royal Albartross
I just love the shoes
I just love the shoes. I've bought 3 pairs last 2 years. I refused my friends and they bought 6 pairs all together. The company was always on time with shipment. The customer service was very helpful, too.
Excellent craftsmanship and quality
Excellent craftsmanship and quality. Very comfortable
Great customer service along with being…
Great customer service along with being great shoes!
I love your shoes “but”
I love your shoes, have several pairs but sizing is so inconsistent!
Expect nothing less than exceptional service
Just like the excellemt craftsmanship of the shoes equally as impressive in after sales service. Very rare in this day and age. Well done RA. Thankyou Kate.
Love these golf shoes
I love these golf shoes. They are great quality, comfortable, and very cute with two lace options. I usually wear my Royal Albatros shoes as street shoes first as they are so attractive and then I start wearing them as golf shoes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







