Albert has been a real lifesaver for me! I live paycheck to paycheck and knowing that an instant deposit is available is a breath of relief for me. Whether it’s for gas, food, or bills, Albert has had... See more
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Review summary
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This app continues to surprise me. It has a lot of features that I love and didn't know I needed until I had it.
Company replied
Everyone is very helpful and timely addresses whatever concerns you may have. Customer service is easy too reach and communicate with.
This is the only one of these apps I like. I always forget I have have rainy day fund saving up with Albert and it always is a blessing to have!
Company details
- #65 of 106 best companies in Financial Institution
Written by the company
Albert is a fast-growing money app with millions of customers. We help people get smarter about money with industry leading financial products and a personal financial assistant that offers a whole new way to budget, save, and invest. Complexity and high fees have dominated the financial industry for decades. At Albert, we make financial products that are intuitive, affordable and available to all.
Contact info
, , Los Angeles, United States
- support@albert.com
- albert.com
4.5
Excellent
7K reviews
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Albert has helped me every time I’ve…
Albert has helped me every time I’ve needed it with an advance and helped with saving money as well! And their customer service is top notch!☺️🫶🏻
April 21, 2026
My experience was overall positive and…
My experience was overall positive and efficient from start to finish. The application process was straightforward and easy to navigate, with clear instructions at each step. I appreciated how organized everything was, which made it simple to complete without confusion.
The payment process was also seamless and secure, giving me confidence throughout the transaction. I did not encounter any unexpected issues or delays, which is always a plus.
Customer service was responsive and helpful when needed. Any questions I had were addressed in a timely and professional manner, which made the experience even better.
Overall, I would recommend this service to others looking for a smooth, reliable, and user-friendly process. I look forward to using it again in the future.
April 19, 2026
Good work appreciate the help
April 19, 2026
I love how they help people.
April 19, 2026
I went through a rough couple of years…
I went through a rough couple of years and my banking with Bank of America was tied up with fraudulent transactions and compromised data… But Albert was there for me with great customer service and support to get my account back up and running after I was involved in a scam yet again. Then as luck would have it,I lost my card. With one email I was back in my account with a new debit card in less than a week! I appreciate that I have a dependable service that backs me up! Thank you 😁
April 18, 2026
Great company very trustworthy!
April 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I tried Albert, and they continued to F@ck me
I tried Albert, I really did give it to college try. But the predatory billing, shitty customer service, and lack of any special services you can get cheaper or even free on other app’s
Then I jumped through hoops to try and cancel the app. I was told once the account was empty it would be closed. GUESS WHAT!! They reopened my account and kept billing for it.
April 16, 2026
Unprompted review
Reply from Albert
Hey there — our records show that our support team is working with you to resolve this. If you have any additional questions or need more help, you can email me directly at support+sam.m@albert.com, and I'll be happy to assist. –Sam
The ease of the app to use and the…
The ease of the app to use and the clarity I gain from it.
April 16, 2026
Wonderful to have
April 16, 2026
There when you need them!
April 16, 2026
I love albert they always come in handy…
I love albert they always come in handy when i need them
April 15, 2026
Very good!!
April 15, 2026
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